Prompts tell you what action to take, or warn of an incorrect action. When your phone is not in use, the top line of its display shows the time and date.
When you dial an external number, the display shows the digit as they are dialed and the call duration during the call.
When you make an internal call, the extension number you dial is displayed along with the name associated with that extension and the call duration.
3:45 PM 12-06-04
- Internal Call
- Redial Last Number - Saved Numbers
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Standard Station Features
These are standard features found on most phone systems – including the Inter- Tel 3000 system:
• Hold: While on a CO Line call, you can either press the Hold Key or select "System Hold" on the display. To retrieve the call, select "Return to Line" on the display, or press its Line Key.
• Park: The Call Park feature allows you to put an external call on special hold by "parking" it in the system. Any extension may then pick up the call. A parked call will recall after three minutes.
The Call Park facility was modified in version 4.0 to allow up to five calls to be parked at the same time. When multiple calls are parked in the system the display on all idle display phones is updated to show “Pick Up Park.” When you select that option, you are prompted to select which Park to pick up. On a non-display phone, you can enter the Pick Up Park feature code (712) and the location of the Park.
• Transfer: You can transfer a call to an extension after the extension has answered, while ringing the extension, or while the busy tone is being received from the extension.
• Speed Dial: You can program up to 30 Personal Speed-Dial numbers. You can program 500 system speed dial numbers and names. Users of the system may then access these numbers, provided they are not restricted from dialing the number because of their designated Class-of-Service.
Each of the thirty individual speed dial entries for an extension can have a 10- character name associated with it. In version 4.0 or higher, the individual speed dial list is shown in alphabetical order. The list can also be searched by entering the first letter of a name. The nearest entry to the letter will be the first entry displayed.
• Conferencing: This feature allows you to hold a three-way conversation between three extensions, or between two extensions and CO line, or between two CO lines and an extension.
• Forward: This allows you to redirect a call that is ringing at your digital telephone set. When you leave your extension, you can forward all internal and external calls to ring at another extension. Or, you can forward all external calls to an external number.
• Redial: Use the Redial feature to redial the external number you most recently dialed. A line is selected automatically. “Saved Number Redial” saves the last six numbers dialed.
• Call Waiting: If you get a busy tone when you call an extension, you can alert the busy extension that you wish to contact provided the extension is not protected against receiving Call Waiting tones. An audible tone will sound on the called extension, and the message "Call wait. – Ext xx" will appear on its display. If you are on a call and your extension is presented with an external call, you will hear a Call Waiting and the line the call is on will be indicated on your display. If you select the second call by pressing the Line Key
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• Do-Not-Disturb: If your extension is set to "Do-Not-Disturb", anyone trying to call you will receive a busy tone. If the person trying to contact you has a digital telephone set, "Do-Not-Disturb Enabled" will appear on its display. • Room Monitor: This feature was added in version 4.0. When a user lifts the
handset and selects this option (or enters feature code 796), the phone goes into the off hook state without any tone and with receive and transmit active on the phone. While this state is active, the display shows "Room Monitor" on the top line of the display. The only other option displayed is "Exit".
Extensions 20 and 21 can call the phone with Room Monitor activated and will be connected directly to it. (Extensions 20 and 21 cannot activate Room Monitor; it can only access the phone after it has been placed in Room Monitor state.) All other extensions calling the extension with Room Monitor activated hear busy tone. To cancel Room Monitor, go on hook at the station where it is activated.
• Paging: You can connect a Public Address (PA) amplifier to any extension on your Inter-Tel 3000 system. Users can then make announcements over the PA. A Page Answer feature allows a user to respond directly to the paging extension without having to know the extension number.
o The system also allows users to make announcements over the speakers of all digital telephone sets, and to make Intercom Calls to other users via the speakers of their digital telephone sets.
o You can program the system to protect users’ digital telephone sets against both announcements and Intercom Calls.
o Another facility available is a “Page All” which will page both digital telephone sets and a PA simultaneously.
• Account Codes: A programming option can be set which allows codes of four digits to be associated with external calls, both incoming and outgoing, and these codes appear on the Call Logging output. Two options are available:
o The entry of account codes is "Optional" and the user can choose to enter a 4-digit code.
o The account code is "Forced" and the user must enter the 4-digit code before making an external call.
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Group Forwarding
This feature allows any extension within a group to set a forward for that group. When a Forward for the group is set, any call for that group will be forwarded. Calls to individual extensions in the Group are not forwarded