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drag and drop information from a local notebook (not being shared) to a shared notebook if I have the edit pen?

In document Guide to Sharing and Collaboration (Page 81-87)

Yes. The preferred style of working among small groups or teams is to have each member open the shared notebook while also working on their own local notebook to keep notes or prepare information for inclusion in the shared notebook when the pen becomes available. Information can then be easily added by a drag and drop operation.

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NoteShare Glossary

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People

NoteShare User A person running NoteShare.

Connected User A user whose copy of NoteShare is connected to your copy of NoteShare.

Local User A user on the same local network as you, and discoverable by Bonjour.

Internet UserA user on a different network than you, but available via a

manually-entered IP address or domain name. I.e., a user not discoverable by Bonjour.

Owner The user sharing a notebook from their own copy of NoteShare.

Remote Owner A user who has logged in to NoteShare server to assume ownership privileges for a remote notebook being shared by the Server

Browser A user able to view the list of notebooks shared by an owner.

Viewer A user who has opened a notebook being shared by an owner.

Editor The owner or viewer who can currently edit a page in a shared notebook.

Actions

Share Make a notebook available for other NoteShare users to open.

Browse View the list of notebooks shared by other users View Open a notebook shared by an owner.

Notebooks

Shared notebook A notebook made available to remote viewers, from either a single user's copy of NoteShare or a central computer running NoteShare Server.

Remote notebook A shared notebook opened by a viewer (someone other than its owner).

Offline notebook A remote notebook that is no longer connected to its owner, and possibly out of sync with the owner's original notebook.

Spaces

Space A name used to group a set of related notebooks being shared by one or more owners. The use of "space" is as in "room" or "area."

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NoteShare Glossary

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"room" or "area."

Known SpaceA space being used by you or any currently connected owner. Public Space A space that does not require a password to browse its

shared notebooks.

Private SpaceA space that does require a password to browse.

Locked SpaceA private space for which you have not supplied the password. Unlocked Space A private space for which you have supplied the password. Share in a Space Specify a particular space name when sharing a notebook. Enter a SpaceView the current list of owners sharing in a space, and the

notebooks each is sharing in that space. Other

Edit Pen A symbolic pen that grants a viewer editing privileges for a page, e.g. "Mike has the edit pen."

Download An attachment file transfer from an owner to a viewer. Upload An attachment file transfer from a viewer to an owner. RSS (Real Simple Syndication) is an accepted Web 2.0 standard

mechanism for pushing notification changes to subscribers for monitoring updates to a Web site or server-based

application. Auxiliary Windows

Sharing Monitor A window showing all shared and open remote notebooks, along with the users who are viewing them. It also allows the enabling of alerts and log entries when users open, close, or edit a shared notebook.

Activity Window A window showing the progress of all background attachment downloads and uploads.

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Support, Feedback and Bug Reporting

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If you are having problems sharing notebooks that this document cannot answer, please take the following steps in the order presented.

Consult the NoteTaker User's Guide notebook

If your question or problem is not specifically about sharing notebooks or viewing shared notebooks, please consult the NoteTaker User's Guide. This is a complete guide to the functions of both NoteTaker and NoteShare that do not related

specifically to sharing. This notebook is available from the Help Menu. Check the online NoteShare FAQ

This page contains the latest answers and solutions to common questions and problems. Most of the time you will find the answer to your problem in the searchable FAQ.

The online FAQ is at http://www.aquaminds.com/nsSupport.jsp

Use The Online Feedback Form

It's important that when you request support or file a bug report with us that you use our online feedback form. The feedback report includes information that we need about your current system version, your hardware and any other relevant information about your configuration. We log and track all user reports and feedback which helps us better serve our users with timely responses.

Support is provided at no additional cost via e-mail. Unfortunately, AquaMinds cannot provide phone support at this time.

The online support form is at http://www.aquaminds.com/feedback.jsp. Or, go to the Help menu and select the Send Feedback about NoteShare command which will then open your default web browser to the correct URL on the AquaMinds Support page.

Help us help you by providing the following information.

In our response, we may ask for the following information, which may be critical to solving your problem.

Console Logs.

Because NoteShare involves two or more users or systems, it's especially important that Console log information from both the owner and viewer are provided.

1. Enable Console logging by select "Enable sharing event logging to Console" in your Sharing Preferences. Do this on both the computer you are sharing from and the computer which is viewing the shared notebook.

2. Reproduce the problem you are having, noting the current time.

3. Email us the lines from the Console application from the time the error occurred. On the left side, click on "Console Messages" under "Database Searches". Copy and paste the log entries that include the works NoteTaker and NoteShare. Send us the log entries from both the owner's and viewer's

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Support, Feedback and Bug Reporting

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and NoteShare. Send us the log entries from both the owner's and viewer's computers. Tell us the time that the problem occurred so that we can find the relevant log entries (which are timestamped).

Crash log.

If NoteShare crashes, also provide the crash log file, which is found in your Library/Logs/CrashReporter folder with the name NoteShare.crash.log.

Alternatively, you can copy the information from this file and paste it into the online support form.

Network Configuration.

Knowing how you're connected or sharing is also very important information in helping us determine the nature of your issue or bug report. You may be asked to provide information about your computer's network settings, its firewall configuration, and the configuration of any hardware routers and gateways in your network.

System Profile

One way to easily provide all your computer and firewall information is to email us a System Profile. This easily done using the System Profiler application. Double-click here to open it now. Select Save from the File menu, select XML format, and send us the resulting file. However, this file will not contain any information about other devices on your network, which may also be needed.

Index

Index

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In document Guide to Sharing and Collaboration (Page 81-87)