Step 1: you have or will receive a “Self-enrollment” email notification. Open it, click the self-enrollment Web site link (beginning with https://se.safenet-inc.com/...), and then switch to your Web browser to start the self-enrollment process.
Step 2: copy the activation string, ensuring that you select the entire string.
The last character “=” can be ignored during the copy operation.
Step 3: click the new token name and tap the “Activate” button. The activation string is automatically pasted, and the Automatic Enrollment process begins.
© Copyright Orange Business Services 45 of 96
If your MobilePASS token is PIN-protected, enter your PIN, click the “Continue” button, you are required to re-enter it for verification purposes, and then click the “Continue” button.
If successful, the following screen is displayed:
Step 4: switch to your Web browser to close it.
Your MobilePASS token is now active and able to generate OTPs.
© Copyright Orange Business Services 46 of 96
authenticating with a MobilePASS token
“QuickLog” operation mode
You have the ability to authenticate with your MobilePASS token against any systems that require a logon password (such as your Self-Service Portal described below).
Step 1: open the “enrollment” email notification you previously received, click the Self-Service Portal Web site link (beginning with https://ss.safenet-inc.com/...), and then switch to your Web browser to display the homepage. Click the “Sign In” button, and then the “Sign in using your token” button.
Step 2: click the icon visible on your BlackBerry device to launch the MobilePASS application, and then select your MobilePASS token (depending on your organization’s policies, you may need to enter your PIN).
Copy the generated passcode to the clipboard.
From the Service Portal Web, enter your User ID in the “User ID” field, paste the passcode from the clipboard in the “OTP” field (depending on your organization’s policies, you may need to enter your PIN either before or after the passcode), and then click the “OK” button.
© Copyright Orange Business Services 47 of 96
Step 3: if successful, the homepage of your Self-Service Portal is displayed again, but the “Sign In” button has been replaced by the “Sign Out” one.
“challenge-response” operation mode
You have the ability to authenticate with your MobilePASS token only against systems that support “challenge-response” operation mode (such as your Self-Service Portal described below).
Step 1: open the “enrollment” email notification you previously received, click the Self-Service Portal Web site link (beginning with https://ss.safenet-inc.com/...), and then switch to your Web browser to display the homepage. Click the “Sign In” button, the “Sign in using your token” button, enter your User ID in the “User ID” field, click the “OK” button without entering any value in the “OTP” field, and then copy the displayed challenge to the clipboard.
Step 2: click the icon visible on your BlackBerry device to launch the MobilePASS application, and then select your MobilePASS token (depending on your organization’s policies, you may need to enter your PIN).
Paste the challenge code from the clipboard in the “Challenge Code” field, click the “Generate Passcode” button, and then copy the generated passcode to the clipboard.
© Copyright Orange Business Services 48 of 96
From the Service Portal Web, paste the passcode from the clipboard in the “OTP” field, and then click the “OK” button.
Step 3: if successful, the homepage of your Self-Service Portal is displayed again, but the “Sign In” button has been replaced by the “Sign Out” one.
MobilePASS application features
Click the icon visible on your BlackBerry device to launch the MobilePASS application.
viewing MobilePASS application information
Select your MobilePASS token (depending on your organization’s policies, you may need to enter your PIN), and then the “Token Information” option from the menu to display the MobilePASS application information.
viewing MobilePASS token information
Follow the same instructions as the MobilePASS application information.
© Copyright Orange Business Services 49 of 96
renaming a MobilePASS token
Select your MobilePASS token (depending on your organization’s policies, you may need to enter your PIN), and then the “Change Token Name” option from the menu. Enter the new token name, and then tap the “Continue” button.
resetting a MobilePass token PIN (token-side only)
Select your MobilePASS token (depending on your organization’s policies, you may need to enter your PIN), and then the “Change Token PIN” option from the menu. Enter your current PIN, click the “Continue” button, enter your new PIN, click the “Continue” button, you are required to re-enter it for verification purposes, and then click the “Continue” button.
deleting a MobilePass token
This option should only be used on instruction from your IT administrator.
© Copyright Orange Business Services 50 of 96
Select your MobilePASS token (depending on your organization’s policies, you may need to enter your PIN), and then the “Delete Token” option from the menu. Click the “Delete” button to confirm.
© Copyright Orange Business Services 51 of 96
updating the MobilePASS application
This option should only be used on instruction from your IT administrator.
uninstalling the MobilePASS application
This option should only be used on instruction from your IT administrator.
Self-Service Portal features
Refer to the “FI-MFA Service Portal for MobilePASS” chapter (click here for direct access).
© Copyright Orange Business Services 52 of 96