Error Code List

7.1.1 Call Operator Errors

Following errors are Call Operator Errors, which can be fixed by the key operator. Error Code Name of the error Error condition

J - 01 1st Roll Deck Jam 1. The Paper Set Sensor Signal (RPSET1) does not change from H to L within a specified time since the machine has started feeding the 1st roll paper from the Roll Wait Position.

2. The Paper Set Sensor Signal (RPSET1) does not change from L to H within a specified time since the machine has started rewinding the 1st roll paper toward the Roll Wait Position.

J - 02 2nd Roll Deck Jam 1. The Paper Set Sensor Signal (RPSET2) does not change from H to L within a specified time since the machine has started feeding the 2nd roll paper from the Roll Wait Position.

2. The Paper Set Sensor Signal (RPSET2) does not change from L to H within a specified time since the machine has started rewinding the 2nd roll paper toward the Roll Wait Position.

J - 03 3rd Roll Deck Jam 1. The Paper Set Sensor Signal (RPSET3) does not change from H to L within a specified time since the machine has started feeding the 3rd roll paper from the Roll Wait Position.

2. The Paper Set Sensor Signal (RPSET3) does not change from L to H within a specified time since the machine has started rewinding the 3rd roll paper toward the Roll Wait Position.

J - 04 4th Roll Deck Jam 1. The Paper Set Sensor Signal (RPSET4) does not change from H to L within a specified time since the machine has started feeding the 4th roll paper from the Roll Wait Position.

2. The Paper Set Sensor Signal (RPSET4) does not change from L to H within a specified time since the machine has started rewinding the 4th roll paper toward the Roll Wait Position.

J - 05 Cut Sheet Paper Feeding

Jam 1. The Paper Gate Sensor Signal (P_GATE) does not change from H to L within a specified time since the cut sheet paper has been inserted to the Bypass Feeder.

2. The Paper Gate Sensor Signal (P_GATE) changes from L to H during printing before a specified time has passed since you started printing because the cut sheet paper was shorter than 297mm.

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Error Code Name of the error Error condition

J - 11 Inner Transport Area Jam 1. Either Paper Entry Sensor Signal (P_ENT) or Paper Gate Sensor Signal (P_GATE) is L at the time you turn on the machine.

2. The Paper Gate Sensor Signal (P_GATE) does not change from H to L within a specified time since the machine has started feeding the roll paper from the Roll Wait Position.

J - 12 Separation Area Jam 1. The Paper Separation Sensor Signal (P_SEP) is L at the time you turn on the machine.

2. The Paper Separation Sensor Signal (P_SEP) does not change from H to L within a specified time since the machine has started feeding the paper from the Paper Entry Position.

J - 13 Exit Area Jam (Delay) The Paper Exit Sensor Signal (P_EXIT) does not change from L to H within a specified time since the machine has started feeding the paper from the Paper Entry Position. J - 14 Exit Area Jam (Stay) 1. The Paper Exit Sensor Signal (P_EXIT) is H at the

time you turn on the machine.

2. The Paper Exit Sensor Signal (P_EXIT) once changes from L to H during printing.

But after that it does not change from H to L within a specified time since the Paper Gate Sensor Signal (P_GATE) has changed from L to H.

3. The Paper Transportation Signal (P_TRANS) is stable for a specified time and also the Paper Transportation Error Signal (RY_ST) changes from L to H when the paper is going through the Transportation Detection Area.

U - 01 1st Roll Deck Open Error The 1st Roll Deck is opened. U - 02 2nd Roll Deck Open Error The 2nd Roll Deck is opened. U - 03 3rd Roll Deck Open Error The 3rd Roll Deck is opened. U - 04 4th Roll Deck Open Error The 4th Roll Deck is opened. U - 05 Upper Frame / Upper

Cover 1 Open Error

1. The Upper Frame Assembly is opened. 2. The Upper Cover 1 is opened.

U - 06 Heater Unit Open Error Heater Unit is opened.

Toner Low The quantity of toner becomes smaller than a specified level.

Roll Empty 1. No roll paper is loaded on the selected Roll Deck. 2. The roll paper in the selected Roll Deck is emptied while printing or detecting the roll paper size.

7.1.2 Call Service Errors

Following errors are Call Service Errors which can be fixed by the service personnel. Error Code Name of the error Error condition

E - 01 Fuser Temperature Rising Error

1. Fuser temperature does start rising up within 120 seconds since you have turned on the machine. 2. Fuser temperature becomes colder than 70 degrees centigrade since the machine has been ready. E - 02 Fuser Over Temperature

Error

Fuser temperature exceeds 230 degrees centigrade since the machine has been ready.

E - 04 Developer Error 1. Toner Cartridge Home Position Signal (CG_HP) is still L although 30 seconds has passed since you turned on the machine.

2. Connector (J29) to the Developer Unit is disconnected. (DEVCN = “L”, when it is connected.)

E - 06 Counter Error 1. The Status Signal continues to be L for more than 100 milliseconds when the Counter is counting. 2. The Status Signal continues to be H for more than 100 milliseconds when the Counter is not counting. E - 07 Cutter Error 1. Cutter is not at the home position when the Cutter

Motor is not rotating.

2. It takes longer than 1.5 seconds to move the Cutter from one home position to another one.

E - 16 Wire Cleaning Error The Wire Cleaning Motor Over Current Signal (WCMTR_OC) continues to be H for more than 90 seconds during wire cleaning.

E - 21 Fuser Thermostat Error Thermostat is open-circuited.

E - 28 Fuser Agitator Fan Error The Agitator Fan Rotation Feedback Signal (AGFAN_ST) continues to be H for more than 3seconds when the Agitator Fan is rotating.

E - 40 Folder Error Any error signal is inputted from the Folder Unit. (Door open or jam)

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