Cause
Action
There is not enough memory to continue scanning.
Exit any application that are running, and try to run this program again.
Cause
Action
Scanned image prints out
enlarged (reduced). Set the printing size in the application program.Example: ArcSoft PhotoStudio
1. With the image in the selected state, click the [File] menu and select [Print]. 2. Move the print size slider left or right in the Print dialog to adjust the printing size. The preview image to the left will change size accordingly.
Scanned image enlarged (reduced) on the computer monitor.
z Change the display setting in the application software.
z It may not be possible to reduce the size of images opened in the Paint or Imaging programs. Open the image in an application program supplied with the machine instead. See the on-screen manuals for each application program for the detailed procedures.
z Change the resolution setting in the scanner driver and rescan. The higher the resolution, the larger the resulting image will be.
z Some application programs do not display clear images at small image display settings. Set the scale to 100%.
Scanned image won't open. The file name extension is not supported by the application program. Rescan the image using an application program, such as ArcSoft PhotoStudio, and change the file name extension when saving the image. See the on-screen manuals for each application program for the detailed procedures.
Cause
Action
The original may not be scanned correctly when [Document Size] is set to [Auto Detect].
Set the [Document Size] to the actual size of the original, and scan it again. If the size you need cannot be set, scan to a larger size and trim it. For more information, refer to the Scanning Guide.
Cause
Action
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
Writing Error/Output Error/Communication Error
Cause
Action
Machine is not ready. Ensure that the ON/OFF lamp on the Operation Panel is on. If the lamp on the Operation Panel is off, turn the machine ON.
If the Alarm lamp is on, an error may occur in the machine. For details on how to resolve the error, refer to “An Error Message Is Displayed On The LCD/LED” on page 86.
Paper is not loaded. Load paper and press [OK].
If this error (Paper is not loaded) is ignored for a certain period of time, an additional message may be displayed.
Printer port setting does not match the interface connected to the machine.
Check the printer port settings.
1. Click [Start] and select [Control Panel], [Printers and Other Hardware], and then [Printers and Faxes].
For non-Windows XP, click [Start], select [Settings], and then [Printers]. 2. Select the icon of your machine.
3. Open the [File] menu and select [Properties].
4. Click the [Ports] tab (or the [Details] tab) to confirm the port settings. A USB port is selected if either USBnnn (Canon MP180/MP160) or MPUSBPRNnn (Canon MP180/MP160) (where n is a number) is indicated.
If the port setting is not correct, change the port setting according to the interface you are using on the [Ports] tab (or the [Details] tab), or reinstall the MP Driver. Machine is not properly
connected.
Ensure that the USB cable is securely connected to the computer. z Disconnect the machine and reconnect it directly to the computer and try
printing again. If successful, the problem may have been with the device. z There could also be a problem with the cable(s). Replace the cable(s) and try
printing again. MP Driver is not installed
properly. Uninstall then reinstall the MP Driver.1. Click [Start], and select [All Programs] (or [Programs]), the name of your machine, and [Uninstall].
2. Follow the on-screen instructions to uninstall the driver.
3. Follow the procedures described in the Easy Setup Instructions and reinstall the MP Driver.
Error No.: 300 Is Displayed
Error No.: 1700/1710 Is Displayed
Error No.: 2001 Is Displayed
Cause
Action
The machine is not ready. Ensure that the ON/OFF lamp on the Operation Panel is on. If the lamp on the Operation Panel is off, turn the machine ON.
If the Alarm lamp is on, an error may occur in the machine. For details on how to resolve the error, refer to “An Error Message Is Displayed On The LCD/LED” on page 86.
Machine is not properly
connected. Ensure that the USB cable is securely connected to the computer.z If using a switching hub or other device, disconnect the machine and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device.
z There could also be a problem with the cable(s). Replace the cable(s) and try printing again.
Machine you want to use is not selected on the [Printer] popup menu on the [Print] dialog box.
Select your machine on the [Printer] pop-up menu on the [Print] dialog box. If your machine does not appear on the [Printer] pop-up menu, add the Machine following the procedures described in the Easy Setup Instructions.
Cause
Action
The ink absorber is almost
full. Ink used for cleaning is absorbed in a ink absorber placed in the machine.Press [OK] to cancel the error so that you can continue printing. Once the ink absorber becomes completely full, printing cannot be done until the ink absorber is replaced.
Canon recommends to contact a Canon service representative as soon as possible.
Cause
Action
A specified period of time has elapsed without receiving a response from the digital camera. /The digital camera or digital video camcorder connected is not compatible with this machine.
Disconnect the camera cable and reconnect the cable.
Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the device.
You may also have to turn ON the device or select Play mode manually after connecting the device to the machine. Perform necessary operations according to the instruction manual supplied with your device.
If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this machine. Use a digital cameras or digital video camcorder compatible with this machine.