The following tables contain error messages that might appear when performing certain menu selections from HP SIM. To view the table displaying the error message, cause, and solution, press CTRL, and then click a menu selection.
Table 9 Configure→Virtual Machine→Register Virtual Machine
Solution Cause
Error message
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the VMware ESX virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run
on <server> as it does For more information, see the HP Systems
Insight Manager User Guide.
not pass the
conditions required for running it.
To configure and deploy SSH, see the HP Systems Insight Manager User Guide.
A machine was selected without SSH installed or with an older version of SSH installed. SSH 1.0 or later is required.
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool definition.
1. Select the VMware ESX virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
Table 10 Deploy→ Virtual Machine→ Copy Virtual Machine
Solution Cause
Error message
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run on <server> as it does
For more information, see the HP Systems Insight Manager User Guide.
not pass the
The machine selected has not been discovered as a virtual machine guest by HP SIM.
conditions required for running it.
1. Select the virtual machine guest 2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
To run Identify system:
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool
definition. 1. Select the Windows virtual machine
host.
Unknownor unmanaged appears on the
HP SIM System Page. 2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
The machine selected has not been discovered as a virtual machine guest by HP SIM.
1. Select the virtual machine guest.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
Stop or pause the virtual machine guest.
A running virtual machine guest was selected.
No, VM <virtual machine name> must be off or paused.
53
Table 11 Deploy→ Virtual Machine→ Move Virtual Machine
Solution Cause
Error message
To run Identify system:
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the
following message appears: 1. Select the Windows virtual machine
host.
Unknownor unmanaged appears on the HP SIM System Page.
This tool cannot run on <server> as it does
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
not pass the
conditions required
for running it. The machine selected has not been discovered as a virtual machine guest by HP SIM.
1. Select the virtual machine guest.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
To run Identify system:
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool
definition. 1. Select the Windows virtual machine
host.
Unknownor unmanaged appears on the
HP SIM System Page. 2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
The machine selected has not been discovered as a virtual machine guest by HP SIM.
1. Select the virtual machine guest.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
Table 12 Deploy→ Virtual Machine→ Handle VM host Prefailure Events
Solution Cause
Error message
Select a VMware ESX Server.
The machine selected is not a VMware ESX Server.
No, not a VMware ESX Host.
To run Identify system:
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the
following message appears: 1. Select the Windows virtual machine
host.
Unknownor unmanaged appears on the HP SIM System Page.
This tool cannot run on <server> as it does
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide
not pass the
conditions required
for running it. The machine selected has not been discovered as a virtual machine host by HP SIM.
1. Select the virtual machine host.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Hostdoes not appear as the system subtype on the
machine System page. Select a virtual machine host.
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool definition.
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Table 12 Deploy→ Virtual Machine→ Handle VM host Prefailure Events (continued)
Solution Cause
Error message
Virtual Machine Hostdoes not appear as the system subtype on the machine Systempage.
For more information, see the HP Systems Insight Manager User Guide .
Select a virtual machine host.
Table 13 Deploy→ Virtual Machine→ Backups→ Create Virtual Machine Backup
Solution Cause
Error message
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run on <server> as it does
For more information, see the HP Systems Insight Manager User Guide .
not pass the
The machine selected has not been discovered as a virtual machine guest by HP SIM.
conditions required
for running it. 1. Select the virtual machine guest.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
To run Identify system:
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool
definition. 1. Select the Windows virtual machine
host.
Unknownor unmanaged appears on the
HP SIM System Page. 2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
The machine selected has not been discovered as a virtual machine guest by HP SIM.
1. Select the virtual machine guest.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
Table 14 Deploy→ Virtual Machine→ Backups→ Restore Last Virtual Machine Backup
Solution Cause
Error message
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run on <server> as it does
For more information, see the HP Systems Insight Manager User Guide .
not pass the
The machine selected has not been discovered as a virtual machine guest by HP SIM.
conditions required
for running it. 1. Select the virtual machine guest.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Guestdoes not appear as the system subtype on the
machine System page. Select a virtual machine guest.
55
Table 15 Configure→ Virtual Machine→ Unregister Virtual Machine Host
Solution Cause
Error message
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run on <server> as it does
For more information, see the HP Systems Insight Manager User Guide
not pass the
The machine selected has not been discovered as a virtual machine host by HP SIM.
conditions required
for running it. 1. Select the virtual machine host.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
Virtual Machine Hostdoes not appear as the system subtype on the
machine System page. Select a virtual machine host.
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool definition.
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
The machine selected has not been discovered as a virtual machine host by HP SIM.
1. Select the virtual machine host.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
Virtual Machine Hostdoes not appear as the system subtype on the
machine System page. Select a virtual machine host.
Table 16 Configure→ Virtual Machine→ Set Alternate Virtual Machine Host
Solution Cause
Error message
Select a VMware ESX Server virtual machine guest.
The machine selected is not a VMware ESX Server virtual machine guest.
No, not a VMware ESX Virtual Machine.
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run on <server> as it does
For more information, see the HP Systems Insight Manager User Guide .
not pass the
The machine selected has not been discovered as a virtual machine host by HP SIM.
conditions required
for running it. 1. Select the virtual machine host.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide .
Virtual Machine Hostdoes not appear as the system subtype on the
machine System page. Select a virtual machine host.
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool definition.
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
3. For more information, see the HP Systems Insight Manager User Guide . To run Identify system:
The machine selected has not been discovered as a virtual machine host by
HP SIM. 1. Select the virtual machine host.
2. Select Options→Identify System.
Table 17 Configure→ Virtual Machine→ Set Performance Thresholds
Solution Cause
Error message
The machine selected has not been discovered as a server by HP SIM.
No, View Details. When you click View Details, the following message appears:
1. Select the Windows virtual machine host.
Unknownor unmanaged appears on the HP SIM System Page.
2. Select Options→Identify System.
This tool cannot run on <server> as it does
For more information, see the HP Systems Insight Manager User Guide.
not pass the
The machine selected has not been discovered as a virtual machine host or a virtual machine guest by HP SIM.
conditions required
for running it. 1. Select the virtual machine host.
2. Select Options→Identify System.
For more information, see the HP Systems Insight Manager User Guide.
Neither Virtual Machine Host nor Virtual Machine Guestappears as
Select a virtual machine host or virtual machine guest.
the system subtype on the machine System page.
The machine selected has not been discovered as a server by HP SIM.
No, not allowed by tool definition.
1. Select the Windows virtual machine.
2. Select Options→Identify System.
Unknownor unmanaged appears on the
HP SIM System Page. For more information, see the HP Systems Insight Manager User Guide .
The machine selected has not been discovered as a virtual machine host or a virtual machine guest by HP SIM.
1. Select the virtual machine host.
2. Select Options→Identify System.
For more information, see theHP Systems Insight Manager User Guide.
Neither Virtual Machine Host nor Virtual Machine Guestappears as
Select a virtual machine host or virtual machine guest.
the system subtype on the machine System page.
57
Glossary
CMS HP Systems Insight Manager Central Management Server.
guest operating system
A distinct operating system instance running in a virtual machine.
host operating system
An operating system that is the foundation for a virtual machine.
HP Systems Insight Manager
Systems Insight Manager.
hypervisor A hypervisor allows multiple operating systems to run concurrently on a host computer. Examples of hypervisors are VMware ESX, Hyper-V, and so on.
legacy operating systems
An older operating system, often incompatible with current hardware. Virtual machines permit a legacy operating system to run on new hardware.
resource pool A resource pool is a collection of multiple similar XenEnterprise servers that are connected together in a unified pool of resources. These connected servers share remote storage and common networking connections. A resource pool enables for XenMotion (Live Migration) of virtual machines, shared configurations, and automatic placement of virtual machines.
total estimated transport volume
The total volume, consisting of several disks and configuration files.
virtual machine (VM)
The emulation of a complete hardware system from processor to network card in a self contained, isolated software environment, enabling the simultaneous operation of otherwise incompatible systems.
virtualization A method of grouping computing resources together that allows them to be accessed in ways that provide benefits over the original configuration. Virtualized resources generally improve computing power and data storage.
VMware ESX Server
The VMware Red Hat Linux-based host operating system that provides a virtual machine solution.
Index
A
accessing System Page,16 adding licenses,12 agentless management,9
B
blank page appears when launching virt from HP SIM,32
C
central management server retiring,41
uninstalling,41
CMS see central management server color codes, performance,20 components, virt,7
configuration
SNMP properties,40 troubleshooting,42 configuring
polling frequency for virtual machine status checks,18 WMI Mapper proxy,13
controls, Insight Control virtual machine management,16 copied Xen virtual machine guest does not start on the
destination host,35 CRA
using to deploy register virtual machine hosts,14 creating
critical VM host collection,18
critical status displays for a virtual machine host,32
D
demo licensing troubleshooting,33 deploying
virtual machine hosts manually without SSH,14 discovery
HP SIM,40
E
error message "Unknown to VMM" appears when performing copy operation on virtual machine,34 error messages,28
events
Insight Control virtual machine management,47 vCenter,49
Virtual Machine Management,49 VMware ESX Server,49
F
FAQs,28
H
handling pre-failure events task does not progress,35 host
identification in HP SIM,40
Insight Control virtual machine management controls,16
troubleshooting demo licenses,33 virtual machine host,12
licensing VMM,12
licensing virt through the Insight Control license manager, 12
Live Move fails after a SAN move,33
M
Microsoft Cluster Server, configuring virt,13 Microsoft Hyper-V server
configuring WMI Mapper proxy,13
moved Xen virtual machine guest does not start on the destination host,35
multisystem aware tools,20
O product ID, re-entering,42
Q
Quick Move option not displayed in Move wizard,36
R
re-entering product ID,42
server serial numbers,42 registering
virtual machine hosts,14
virtual machine hosts using CRA,14 virtual machine hosts using menu,14 Remote Desktop
error occurs when clicked,33
59
restoring
using a backup fails,33 retiring CMS,41
S
server
re-entering serial number,42
slow response time on virtual machine host,33 SNMP properties,40
status column icons,7 support
how to contact HP,43 warranty information,43
system information not displayed,31 System Page
accessing,16 overview,16
Systems Insight Manager
console system identification,40 discovery,40
events,47 icons,7
identify systems,40
T
tools, Insight Control virtual machine management,16 transport operation fails after restarting virt,34 troubleshooting,28
blank page appears when launching virt from HP SIM, 32
configuration,42
copied Xen virtual machine guest does not start on the destination host,35
critical status displays in virt,32 demo licensing,33
error message "Unknown to VMM" appears when performing copy operation on virtual machine,34 error occurs when Remote Desktop is clicked,33 handling virtual machine host pre-failure events task
does not progress,35 hardware,41
inability to perform certain functions,40
internal service error during move or copy operation, 35
Live Move fails after SAN move,33
moved Xen virtual machine guest does not start on the destination host,35
moving virtual machines with certain disk types,35 product ID,42
Quick Move option not displayed in Move wizard,36 recovery of virtual machine because of incompatible
hardware configurations,33 restore from backup fails,33 serial number,42
slow response time,33
transport operation fails after restarting virt,34
virtual machine guest information is inaccessible from virt,32
virtual machine guest is not listed on HP SIM All Systems page,40
virtual machine host,40
virtual machine host appears multiple times,32 virtual machine status is not updated,32 virtual machine unknown,41
VMMdoes not display system information,31 typographic conventions,43, 44
U
unable to move virtual machines with certain disk types, 35
uninstalling CMS,41
updating HP SIM certificate on virt,14
V
viewing virtual machine events,47 virt
configuring on a Microsoft Cluster Server,13 virtual machine devices
unavailable after a copy,36 unavailable after a move,36
virtual machine guest information is inaccessible,32 virtual machine guests
copying,35
discovered as unknown,41 discovered as unmanaged,41 discovery,40
icons,7
information is inaccessible,32 moving,35
not listed on HP SIM All Systems page,40 viewing events,47
virtual machine hosts
appear multiple times in virt,32 critical status displays,32 discovery,40
experience slow response time,33 icons,7
licensing,12 registering,14
registering using CRA,14 registering using menu,14 virtual machines
polling frequency,18 status is not updating,32 VM column, virt,7
VMware ESX Server Guest System page,19
W
WMI Mapper proxy, configuring,13