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While using the system, various messages appear indicating successful command execution, or in some cases, a failure. Error messages appear when there is a fault in the command syntax or the system, while system messages are continually reported to the log file. Both types of messages reflect the performance of your system and can be used to monitor system efficiency and to troubleshoot problems.

Table 19 lists the CIFS error messages written to the server log when problems occur in the Celerra CIFS facility and the corrective actions to take. The Celerra Network Server Error Messages Guide provides additional information on all Celerra errors.

Table 19 CIFS server log error messages

Message text Full description Corrective action

\\domain\share

The local groups have not migrated properly.

Contact EMC Customer Service.

Abort /umount received unable open file

A file cannot be opened in CIFS; the client gets permission denied.

CIFS activity and umount file system or freeze FS for checkpoint update.

This message contains information on why a client is getting an unexpected Permission Denied.

Access denied Attempt to access files or directories with ACLs denying access.

Set the Back up files and directories or Restore files and directories privileges on the system where the pathname is located.

Bad parameter value, the min value allowed is 0

The error message when attempting to incorrectly set the

cifs.maxLockXPending parameter.

Occurs when attempting to change the param value of cifs.maxLockXPending parameter.

Set a value > 0. The range of allowed values is between 0 and #(CIFS threads/2). The Celerra Network Server Parameters Guide provides format and values.

could not get The translation user ID to SID

Error 4020 :

The computer object already exists in the Active Directory and may be in use by either a Data Mover or another server.

Also, the

servicePrincipalName attribute is set not to accept existing accounts.

The join procedure automatically creates a computer object in the Active Directory.

Verify the existing computer object is not used by another system.

To join the CIFS server to an existing account, use the reuse option of the server_cifs

-Join command.

Incorrect password or unknown username

The Windows NT user account may be missing from the PDC domain, or there is no corresponding UNIX account for the Windows NT user.

Add the Windows NT user to the PDC of the domain and map the user to a UNIX username and UID.

logon of user dvt_b\cdmsadmin failed: c0000064

C0000064 means

STATUS_NO_SUCH_USER.

Check for a CDMS admin user in the specified domain.

LOG_LOCK,LOG_ERR , Bad parameter for cifs

maxLockXPending

The parameter value specified for cifs.maxLockXPending is not a numerical value.

Set a numerical value. The Celerra Network Server Parameters Guide provides more information.

This error occurs when the primary group’s SID is replaced by the primary group SID of the user that is used for migration:

Generally, this occurs when the SID belongs to a group not supported on the Celerra Network Server. The user should ignore the error.

If the SID belongs to a nonexistent local group on the Celerra Network Server, the user may not have run the lgdup.exe utility before migration began.

No domain

controller found for the domain.

In NT security mode, clients are unable to connect to the server, and the window to prompt for username and password does not appear on the client side.

Check if PDC or BDC is up. Check if Data Mover can access a WINS server that knows about the PDC domain, or have the PDC/BDC in the same local subnet as the Data Mover.

OLE Object:

PBrush

MMC requires Internet Explorer 6.0 in order to use its

Upgrade the version of your Internet Explorer to 6.0.

Table 19 CIFS server log error messages (continued)

Message text Full description Corrective action

Prealloc value must be integer and not greater than 6

User tried to set an incorrect value for the parameter cifs.prealloc.

Correct the parameter value (between 0 and 6). The Celerra Network Server Parameters Guide provides values and format.

An FS event occurred when trying to perform a lookup on the file system to retrieve the node for theses names. The lookupComponent fails with error 7 - "not found."

The Account is cannot connect to a server using clear text passwords.

(For example, this might occur when the Celerra Network Server is in UNIX mode.) The SMB redirector handles unencrypted passwords differently than previous version of Windows NT. The SMB redirector does not send an unencrypted password unless you add a Registry entry to enable unencrypted passwords.

Modify the Registry to enable unencrypted passwords.

CAUTION: Incorrectly modifying the Registry may cause serious system-wide problems that may cause you to reinstall your system.

Run Registry Editor (Regedt32.exe).

From the HKEY_LOCAL_MACHINE subtree, go to the following key:

System\CurrentControlSet\Se rvices\rdr\parameters Under this key, create a new DWORD registry key named EnablePlainTextPassword, set its value to 1, and then restart your computer.

Select Add Value on the Edit menu.

Add the following:

Value Name:

EnablePlainTextPassword Data Type: REG_DWORD Data: 1

Click OK and quit Registry Editor.

Shut down and restart Windows NT.

This Procedure was adapted from Article ID: Q166730 of the Microsoft Knowledge Base.

The server’s NetBIOS name is not registered as a computer account on the PDC domain or a trust relationship is not established between the client and server domains.

If the computer account does exist, remove it and add it again before retrying the command. To set up a trust relationship between domains, refer to Microsoft NT server 4.0 documentation.

Table 19 CIFS server log error messages (continued)

Message text Full description Corrective action

Unable to create

UNIX permission bits are not set to grant permission for the user to write to the shared directory.

This situation could only occur if the access policy is set incorrectly.

Change the access policy or mount the directory over NFS on the Control Station or any other UNIX client, and use chmod to set the appropriate UNIX permission to allow the user to write to it.

Vnodepercent must be integer and between 10 and 100

User tried to set an incorrect value in the parameter cifs.vnodepercent.

Correct the parameter value (between 10 and 100). The Celerra Network Server Parameters Guide provides information for values and format.

write to SID file failed

The creation of the SID mapping file failed.

Quota report.

Ensure the root file system is not full and can be correctly read/written.

xml_lookupid : groupQuery creation error

Memory saturation: The object groupQuery cannot be created.

Quota report or quota creation.

Reboot the Data Mover and report the problem to EMC Customer Service.

xml_lookupid : groupQueryElt creation error

Memory saturation: The object groupQueryElt can’t be created.

Quota report or quota creation.

Reboot the Data Mover and report the problem to EMC Customer Service.

xml_lookupid : nameQuery creation error

Memory saturation: The object nameQuery cannot be created.

Quota report or quota creation.

Reboot the Data Mover and report the problem to EMC Customer Service.

xml_lookupid : nameQueryElt creation error

Memory saturation: The object nameQueryElt cannot be created.

Quota report or quota creation.

Reboot the Data Mover and report the problem to EMC Customer Service.

xml_lookupid : userQuery creation error

Memory saturation: The object userQuery cannot be created.

Quota report or quota creation.

Reboot the Data Mover and report the problem to EMC Customer Service.

Table 19 CIFS server log error messages (continued)

Message text Full description Corrective action

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