Existing users

Once a user profile has been created, it can be individually managed to update profile information as well as regenerate associated VMR details. Being a Partner admin, you can manage individual accounts for all associated Partner Admins, Enterprise Admins and Normal Users.

1. On log in click on “Manage -> Users”. This will take you to the following screen

2. Type the name of the user and click on “Search”. This will retrieve all the associated user accounts and display it as shown in the following pic. You can also search by email option as well as by Enterprise/partner.

16.2.1Modifying user profile

As a partner admin, you can modify all the profile information associated with any of the user accounts across all levels.

 Modification: Once the required changes have been done, click on the “Update User Account” button to save the changes.

 Deletion: To delete the user click on “Delete User” button present on the profile page  Account Reset: To reset the account password for the user, click on the “Reset” button.

By doing so, an email with the link to reset the password will be sent to the registered email- id of the user.

16.2.2Managing VMR details

16.2.3Creating VMR [ADMINs & PERMITTED USERS]

If the Virtual Meeting Room (VMR) details have not been created earlier, then the following page is seen.

1. Click on + Add Virtual Meeting Room as depicted above.

2. This lands you on the “Create Meeting Room” page where you can set “Meeting Room

Name” and select the profile details from the drop down options as shown below.

Note:You may be allowed to create one or more VMRs per user

3. Once you have created the VMR, you now need to create Host and Participant access methods. To do so select the relevant option (shown below) and click on Add.

Type in the name of your meeting room. The first alphabet of the first two words automatically replaces the and is set as the initials of your VMR

Select the billing model from the drop down menu.

As per the billing model select the maximum number of participants allowed to join per meeting.

Next select a Call profile – Audio only, Audio and web content sharing, standard (HD video, audio, web best effort encryption) encryption standard (HD video, audio, web, encryption required), Option for No-TIP support

For each room both the Host and Participant codes need to be provisioned by selecting and then clicking Add, for each method.

When this is done the relevant codes are created – Access Code and Secret Key

Access Code:

The access code shows the code number for the Host when the Host method has been added and the Participant code when a participant method has been added.

Secret Key:

All new VMRs are now generated with a Secret Key which is appended to WebRTC links. This provides an additional layer of security in comparison to relying solely on the participant or host codes.

16.2.4Service Offers, Conference Profile and Call Profile Options

Select option from drop down

menu and click on “Add”.

Repeat twice – once each for Host and Participant.

After you have created 1 Host & 1 Participant Access Method, click on this button to finish. This will trigger an email containing all the VMR details to your registered email ID

Options to edit VMR.

This section get populated as and when you add the Host and Participant access methods as shown above

Conference Profile

This enables you to further control the number of participants in a conference in order to manage costs or network bandwidth.

For example, a PAYG user can have up to 300 attendees in their conference. This option enables an admin to restrict this to: 6, 12, 48, 100 or 300 full unified communications (HD video, audio and web) and 25 or 100 (audio/web no video permitted).

Different Service Offers enable or restrict different conferencing profiles.

Call Profile

Defines the types of calls permitted within that particular VMR – audio only, audio and web, and video collaboration profiles – ‘standard’ which is encrypted by default but allows non-encrypted call legs, and ‘secure’ to enforce that callers must have an encrypted connection to enter the VMR – if a caller does not, then they will not be permitted to enter the room.

For the video collaboration options (standard or secure) there is are additional No-TIP options. This turns on or off TIP capability for that VMR. While the jamvee™ service supports the TIP protocol by default, there can be interoperability situations where a user sets up a call with a TIP capable device, or cascades a telepresence server call, where the TIP signaling is negotiated by default with devices outside the jamvee™ platform that might not interoperate properly with TIP. In this scenario the VMR can be set with one of the ‘No TIP’ profiles turning off the TIP capability for that VMR and allowing the devices to connect using SIP instead.

16.2.5Modify VMR

If user has already been assigned a virtual meeting room (VMR), clicking on the “Manage” button

under “Dashboard” will land on the following page.

The envelope icon resends the email with your meeting room details

Based on the limitations set for the associated Enterprise, you may be able to create multiple VMRs per user. To create additional VMRs

Allows you to delete the VMR

16.2.6Delete VMR

You can also delete the virtual meeting room (VMR). To do so, click on the cross symbol as shown below.

To delete a particular access method first click on View Access Methods. Then click on the “X” symbol

on the top right of the particular access method as shown above.

17.

Jamvee™ UC Service Support