• No results found

During the journey with this report much time has been spent on mapping out the theory within the field. The field is indeed heavy in theory and future research will be narrowed even further in order to create space for empirics. As three critical factors have been singled out, the future work will focus on how to create a generic performance management process applicable at company specific measurement systems. It is to be understood that the findings generated in this report isolated are not revolutionary, however both academia and practice has found consensus in regards to the difficulties of companies capitalising on creating viable measurement systems. This justifies the aim of the future research to focus on a generic process.

L IST OF REFERENCES

Arbnor, I. and Bjerke, B. (1994), Företagsekonomisk metodlära, Studentlitteratur, Lund Sverige.

Banker, R.D., Potter, G. and Srinivasan, D. (2000) “An empirical investigation of an incentive plan that includes nonfinancial performance measures”. The Accounting Review. Vol. 75 No. 1 pp. 65-92.

Barnes, D. (2001) “Research methods for the empirical investigation of the process of formation of operation strategy”. International Journal of Operations and Production Management. Vol. 21 No. 8 pp. 1076-1095.

Barnes, D. and Radnor, Z.J. (2007) “Historical analysis of performance measurement and management in operations management”. International journal of Productivity and Performance Management. Vol. 56 No. 5/6. pp.

384-396.

Bititchi, U.S., Turner, T. and Begemann, C. (2000) “Dynamics of performance measurement systems”. International Journal of Operations and Production Management. Vol. 20 No. 6 pp. 692-704.

Brulin, G., Ellström, P-E., Svensson, L. and Widegren Ö. (2002), Interaktiv forskning – för att utveckling av teori och praktik, Arbetslivsinstitutet, Stockholm Sverige.

Cokins, G. (2004), Performance Management, finding the missing pieces to close the intelligence gap, John Wiley & Sons, Inc., New Jersey USA.

Cross, K.F. and Lynch, R.L. (1992) “For good measure”. CMA magazine.

Vol. 66 No. 3 pp. 20-23.

Dixon, J.R., Nanni, A.J. and Vollmann, T.E. (1990), The New Performance Challenge – Measuring Operations for World-Class Competition, Dow Jones-Irwin, Illinois USA.

Eccles, R.G. (1991) “The Performance measurement manifesto”. Harvard Business Review. January-February pp. 131-137.

Fagerström, B. (2004), Managing distributed product development, in a Division of Product and Production Development. Chalmers Tekniska Högskola, Göteborg Sverige.

Folan, P. and Browne, J. (2005) “A review of performance measurement:

Towards performance management”. Computers in industry. Vol. 56 pp. 663-680.

Geber, B. (1986) “The Hawthorne Effect: Orwell or Buscaglia?“ Training.

Vol. 23 No. 11 pp. 113.

Ghalayini, A.M. and Noble J.S. (1996) “The changing basis of performance measurement”. International Journal of Operations and Production Management. Vol. 16 No. 8 pp. 63-80.

Ghalayini, A.M., Noble, J.S. and Crowe, T.J. (1997) “An integrated dynamic performance measurement system for improving manufacturing competitiveness”. International Journal of Production Economics. Vol. 48 pp.

207-25.

Gosselin, M. (2005) “An empirical study of performance measurement in manufacturing firms”, International Journal of Productivity and Performance Management., Vol. 54 No. 5/6 pp. 419-437.

Gregory, M.J. (1993) “Integrated performance measurement: a review of current practice and emerging trends”, International Journal of Production Economics, Vol. 30-31 pp. 281-96.

Hayes, R.H. and Abernathy, W.J. (1980), “Managing our way to economic decline”,Harvard Business Review, July-August, pp. 67-77.

Hammer, M., and Champy, J., (1993), Reengineering the Corporation: A manifesto for business Revolution, Harper Business, New York USA.

Hill, T. (1993), Manufacturing Strategy: The strategic management of the manufacturing function, 2nd edition. Open University, Macmillan, London UK.

Kaplan, R. S. (1986), “Accounting lag – the obsolescence of cost accounting systems”, California Management Review, Vol. 28 No. 2, pp. 174-99.

Kaplan, R.S. and Norton, D.P. (1992), “The balanced scorecard – measures that drive performance”, Harvard Business Review, January- February, pp.

71-9.

Kaplan R.S., and Norton D.P. (1993)”Putting the balanced scorecard to work”

Harvard Business Review. September-October pp. 134-147. measures obsolete?” Management Accounting Vol. 70 No. 12 pp 45.

Kennerley, M.P. and Neely, A. (2003) “Measuring performance in a changing business environment”. International Journal of Operations and Production Management. Vol. 23 No. 2 pp. 213-229.

Lantz, A., (1993), Intervjumetodik, Studentlitteratur, Lund Sverige.

Lingle, J.H. and Schiemann, W.A. (1996) “From balanced scorecard to Is measurement”. Management Review. Vol. 85 Vol. 3. pp. 56.

Marr, B. and Schiuma, G. (2003) “Business performance measurement – past, present and future”. Management Decision. Vol. 41 No. 8 pp. 680-687.

Medori, D. and Steeple, D.S. (2000) “A framework for auditing and enhancing performance measurement systems”. International Journal of Operations and Production Management. Vol. 20 No. 5, pp 520-533.

Najmi, M., Fan, I. and Rigas, J. (2005) “A framework to review performance measurement systems”. Business process management journal. Vol. 11 No. 2 pp. 109.

Neely, A. (1999) “The performance measurement revolution: why now and what next?” International Journal of Operations and Production Management.

Vol. 19 No. 2 pp. 205-228.

Neely, A. (2005) “The evolution of performance measurement research:

Developments in the last decade and a research agenda for the next”.

International Journal of Operations and Production Management. Vol. 25 No.

12, pp. 1264-1277.

Neely, A., Adams, C. and Crowe, P. (2001) “The performance prism in practice” Measuring Business Excellence. Vol. 5 No. 2, pp.6-12.

Neely, A. and Austin, R. (2000), “Measuring operations performance – past present and future”, Proceedings of the 2nd International Conference on Performance Measurement, Cambridge UK.

Neely, A., Gregory, M. and Platts, K. (2005) “Performance measurement system design, a literature review and research agenda”, International Journal of Operations and Production Management. Vol. 25 No. 12 pp. 1228-1263.

Neely, A., Mills, J., Platts, K., Richards, H. and Bourne, M. (2000)

“Performance measurement system design: developing and testing a process based approach” International Journal of Operations and Production Management. Vol. 20 No.10 pp.1119-45.

Niven, P.R, (2006), Balanced scorecard step-by-step: Maximising performance and maintaining results. John Wiley & Sons, Inc., New Jersey USA.

Olesen, J., (1992), Concurrent development in Manufacturing–based upon dispositional mechanisms, PhD thesis, Danmarks Tekniske Universitet.

Richardson, P.R. and Gordon, J.R.M. (1980), “Measuring total manufacturing performance” Sloan Management Review, Winter, pp. 47-58.

Rigby, D. (2001) “Management tools and techniques: A Survey”. California Management Review. Vol. 43 No. 2, pp.139-160.

Rolstadås, A., (1998) “Enterprise performance measurement”. International Journal of Operations and Production Management. Vol. 18 No. 9/10, 1998, pp. 989-999.

Routio, P., (2004), Methods of arteology.

Http://www2.uiah.fi/projects/metodi/e00.htm

Salloum, M., and Wiktorsson M. (2009) “From Metric to Process: Towards a Dynamic and Flexible Performance Measurement System for Manufacturing Systems”. Proceedings of the international 3rd Swedish Production Symposium. Gothenburg Sweden.

Skinner, W. (1974), “The decline, fall and renewal of manufacturing”, Industrial Engineering, pp. 32-8.

Slack, N., Chambers, S., Johnston, R. and Betts, A. (2005), Operations and Process Management, FT Prentice-Hall, London UK.

Smith, J.H (1998) “The enduring legacy of Elton Mayo”. Human Relations.

Vol. 51 No. 3 pp. 221.

Tangen, S., (2004), Evaluation and Revision of Performance Measurement Systems, PhD thesis, Kungliga Tekniska Högskolan.

Tangen, S., (2004) “Performance measurement: from philosophy to practice”.

International Journal of Productivity and Performance Management. Vol. 53 No. 8, 2004, pp. 726-737.

Taticchi, P., and Balachandran K.R., (2008) “Forward performance measurement and management integrated frameworks”. International Journal of Accounting and Information Management. Vol. 16 No. 2 pp. 140-154.

Viane, S., and Willems, J. (2007) “Corporate Performance Management:

Beyond Dashboards and Scorecards”. Journal of Performance Management.

Vol. 20 No. 1 pp. 13.

Waggoner, D., Neely, A.D. and Kennerley, M.P. (1999) “The forces that shape organisational performance measurement systems: An interdisciplinary review”. International Journal of Production Economics. Vol. 60 No. 61 pp.

53-60.

Yin R.K. (1994), Case study research: Design and methods, 2nd edition, Sage Publications Inc., California USA.

Yin, R.K. (2004), Case Study Research: Design and Methods, 3rd edition, Sage Publications Inc., California USA.

Related documents