Some devices will allow the use of a USB memory Device to perform certain upgrading and servicing functions. These devices will be listed in the Device Specific Notes section. Please refer to the tables there for devices that
support this functionality. When utilizing a USB memory Device, the device will need to be prepared by using the Service Support Tool (v5.52 or later). The process of this preparation, as well as the use of the USB Memory Device, will be described in this section.
NOTE:
Uploading and Downloading of Backup Data is NOT possible with a USB Memory Device - this MUST be done via the Service Support Tool directly.
Getting Ready
The following items will need to be completed before it will be possible to utilize a USB Memory Device. 1. A computer with Service Support Tool v5.52 (or later) and a USB port will need to be available.
2. The System Software CD for the desired target device will need to be registered in the Service Support Tool. 3. An appropriate USB Memory Device will need to be available.
4. Attach the USB Memory Device to the computer. Note the Drive Letter assigned to it. Preparation
The following process describes how to prepare a USB Memory Device for use in flashing System Software, and related files, to a supported copier.
NOTE:
Only data that can be flashed with the Service Support Tool over a Network connection can be flashed with a USB Memory Device. For example, Finisher data normally flashed with the Service Support Tool and the Downloader PCB cannot be flashed with a USB Memory Device.
1. At the initial screen of the Service Support Tool, click on the USB button. This will change the “Connect” button to “Export Firmware”.
2. In the upper left hand corner, select the series you wish to export to the USB Flash Drive.
3. Select the series, then version to be exported to the USB Flash Drive.
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5. Once the USB Flash Drive is verified, select the Confirm button and if space is available, the Start button will highlight. Select the “Start” button.
6. When completed, press the “OK” button and the USB will be re -verified to make sure the firmware has installed correctly.
Once the transfer is completed Click OK to continue. Exit the Service Support Tool and properly remove the USB Memory Device from the computer as per the appropriate Operating System mechanism.
Connecting to Copier
1. Make sure Copier is powered OFF. If it is not, properly power down the Copier. 2. Connect the USB Memory Device to the USB port on the Copier.
3. If there is a Network cable attached to the Copier, disconnect it.
4. Start the Copier in the desired Download Mode (Normal or Safe/2&8) depending on the desired task. Copier behavior as to what items or tasks can be performed in each of the Download Modes is the same whether it is a direct Service Support Tool connection or a USB Memory Device. It is NOT necessary to hold down the 1&7 keys to start in Normal Mode when using a USB Memory Device. If starting in Normal Mode, enter Service Mode and Download Mode(Copier>Function>System>Download) as would be done with a connection with a computer and the Service Support Tool.
5. When in Download Mode, a “download Menu (USB)” title should be observed instead of the normal “Download Mode”. If “download Menu (USB)” is not observed, the copier did not recognize the USB Memory Device. Refer again to the specifications and notes on page 3-1 and make sure the USB Memory Device fits all of the specifications.
NOTE:
The Service Support Tool cannot be used while a USB Memory Device is in use on a copier. The copier will NOT communicate with the Service Support Tool when it has detected a USB memory Device.
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Download Menu (USB)
The contents of the download Menu (USB) will change depending on Download Mode and other criteria. The following is the menu when the copier is started in Normal Mode (1&7):
(imagePRESS 1100 Series)
Note that even though “Format HDD” is present, it is not possible to use this command. If selected, it will bring up a screen where the only choice is to return to the main menu. This is shown below:
The “Shutdown” command is available since System Software is active at th is point. The following is the menu when the copier is started in Safe Mode (2&8): Note
Note that “Shutdown” is not available in this mode since System Software is NOT active at this point. “Format HDD” will become “Format HDD (ALL)” if a HDD has been replaced with a service part HDD.
Upgrade (Auto)
The System Software, and related data, on the copier and on the USB Memory Device are compared. Any data on the USB memory Device that is newer than that on the copier will be transferred over to the HDD and installed onto the system on the next reboot. Some data types will transfer no matter what version is currently installed as they cannot collect version information for comparison - Key, TTS, Browser, DCON (in Safe Mode), RCON (in Safe Mode) - so make sure that the USB memory Device has been prepared with the latest versions. Press „1‟ to select Upgrade (Auto) and the following will be displayed on the copier LCD:
Press „0‟ to begin or any other key to cancel and return to the menu.
When executing, file names will be displayed on the copier LCD as they are copied. This is shown below:
After all files are transferred, the copier will restart automatically and enter the download-shell for file processing/ installation as shown below:
After this completes, the following will be displayed:
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Upgrade (w Confirmation)
This option will work basically the same as the Upgrade (Auto) described previously with the following exceptions: 1. If data on the USB Memory Device is the same or an older version than what is on the copier, the following message will be displayed:
Press „0‟ to copy the file, and install, anyway or press any other key to skip.
2. The copier will not automatically restart and enter the download-shell after transferring the selected data. This restart must be done manually. The copier LCD at this point will appear similarly to what is shown below:
The previous screen shows the message displayed when in Safe Mode (+++ Switch OFF the power then ON. +++). In Normal Mode, this will be replaced with a message “ ---Please hit any key---”. When any key is pressed, the LCD will display a message to turn off the main power switch. This is the same message seen when doing a normal
shutdown on the copier. This message is shown below.
Follow the appropriate directions to properly power off the copier. When power is off, remove the USB Memory Device and then turn the power back on. The copier will then goes into the download-shell and install the data. After this is complete, the final restart will need to be done manually as usual.
Upgrade (Overwrite all)
This option behaves identically to the Upgrade (w Confirmation) described previously except that no message will be displayed if a data item is older or the same as the currently installed item on the copier. All data on the USB Memory Device will be transferred over and installed. It will also follow the same system of manual restarts described for Upgrade (w Confirmation).