■ There is no support in the NetBackup Administration Console for Windows for administering pre-NetBackup 6.x servers.
■ The Energy Policy Act of 2005 resulted in a change to the beginning and end of Daylight Savings Time (DST). These changes will take effect starting in March of 2007. Daylight savings time will begin at 2am local time on the second Sunday in March and end at 2am on the first Sunday in November.
There are tools available from Sun, IBM, and HP to correct the time zone database in the Java Runtime Environment (JRE). Users will need to download and run this tool to update the NetBackup implementation of the JRE. No such tools are available for the Tru64 platform, for updating the timezone database. There is no updated JRE available for this platform with the DST fixes. So Tru64 will continue to have timezone issues for the NetBackup 6.5 release.
For additional information and a workaround for this issue, see the following link on the Symantec Support Web site.
http://entsupport.symantec.com/docs/286497.
■ When logging errors from a 6.5 media server, NetBackup will store the errors in the Media log. In addition, NetBackup will also log the errors into
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separate error logs so that you can view specific error types such as tape errors in Tape log report or disk errors in the Disk log report.
However, if you are attempting to log errors from a 6.0 media server or less, you can only view the errors in the Media log. NetBackup will not log the errors into separate error logs. Thus, selecting NetBackup Management >
Reports > Tape reports > Tape logs, for example, will produce no result. The Tape log report will appear empty.
■ Disk-based Data Protection Resources
The following items describe limitations with the disk-based data protection reporting in this release of NetBackup.
■ Help for the Images On Disk report might not provide complete information at all times.
■ Images On Disk report will not show data for a few columns (such as, Number of Files and Offset) for report on any disk type.
■ The Disk Log report will not show information for the columns Schedule, Policy and Status for Disk based reports.
■ NetBackup Administration Console for Windows - disk array host node Sometimes when disk array host credentials are added or deleted, the user interface does not display the changes. (For example, newly added credentials may not be displayed and credentials that have been deleted may remain displayed when they should have been removed.) To resolve this issue, users must close NetBackup Administration Console and restart it.
You can be assured that the changes are being saved in the database, they are just not appearing in the user interface right away.
■ The storage unit creation pages are not available in the Disk Pool wizard if the logged-in host is a media server. These pages are applicable only for a master server.
■ A user cannot create a NearStore storage unit from NetBackup Remote Administration Console.
■ The NetBackup Remote Administration Console does not display the properties of a BasicDisk storage unit path.
■ To change a media server to another media server, the user must first change master servers. The following example explains the issue and the work-around.
Consider the configuration below. There are two master servers M1 and M2, each has one media server attached. Media server MS1 is attached to master server M1 and MS2 is attached to master server M2. The user cannot perform a change server from media server MS1 to media server MS2. To
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resolve this issue, the user must first do a change server to master server M2 and then perform a change server to media server MS2.
■ The storage unit user interface shows a blank field for the Capacity, Available Space, and percent full fields for the following storage units:
■ For a newly created storage unit for a NetBackup 6.5 media server, t these fields will eventually populate
■ For OpenStorage storage units, these fields are currently not applicable
■ For storage units that are created for pre-NetBackup 6.5 media servers
■ There are two different timeout variables that can be set in the
Administration Console. The following two bullets describe these in detail.
■ A user can now set a time out value to the
GUI_CORBA_LONG_TIMEOUT parameter. This setting is present in HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentV ersion.
The default timeout is 30 minutes. This timeout value is applicable in the following scenarios:
■ Scanning devices in the device configuration wizard
■ Saving scanned devices in the device configuration wizard
■ NetBackup Disk pool creation
■ Scanning for Disk Arrays in the Disk Pool wizard
■ NetBackup Disk Pool inventory (query) operation
■ NetBackup Disk Pool inventory commit operation
■ The user can now set a time out value to the GUIConnectTimeout parameter. This setting is present in the following registry location:
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrentV ersion.
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The default timeout is 20 Seconds. A user can configure this value from NetBackup Administration Console for Windows. Select View Menu >
Options sub menu. From the Options dialog, open the Administration Console tab. The GUI connect timeout value will map the registry entry above. This timeout value is applicable to following scenarios:
■ OPRD connections
■ Device configuration wizard
■ Media operations
■ All the other NBSL communication
■ Disk Pools operations
■ Data classification and storage life cycle policy operations
■ Storage server operations
■ Run LiveUpdate operation
■ SAN Client operations and so forth
■ If all the services are stopped from the command line interface (CLI), the Activity Monitor does not display the Service, Process, Jobs, and Drives details.
■ The NetBackup Administration Console may stop while in the media node under following situations:
■ The user selects any volume pool under the Volume Pools node or selects the Volume Pools node and double clicks on any volume pool in the right pane.
■ The user selects any volume group under the Volume Groups node or selects the Volume Groups node and double clicks on any volume group in the right pane.
■ The user selects any robot under the Robots node or selects the Robots node and double clicks any robot in the right pane.
■ It may also stop if the user selects the Media node.
This issue occurs because of incorrect values in the registry. To resolve this issue, check the registry entries for media node and delete them if they are unreadable. Use the following procedure to verify and delete any
unreadable registry entries.
a Close the NetBackup Administrator Console if it is running.
b Run the regedit command through Start->Run… menu or on the command line to open the registry editor.
c Go to the following node in the registry:
HKEY_CURRENT_USER\Software\VERITAS\NetBackup\NBPMedia
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d Check the values of the keys: SortLevel, SortDir, and SortOrder under the nodes VolumeList-41, VolumePoolList-6,
VolumeGroupList-6, and RobotList-7.
e The following values should apply:
■ The value of SortLevel should be between 0 and 4.
■ The value of SortDir should be #,#,#,# - where # can be -1, 0, or 1.
■ The value of SortOrder should be #,#,#,# - where # can be -1 or a value that is less than the number specified in the parent node name (for example, VolumeList-41, where 41 is the number).
f If any of these values are unreadable [generally a huge number] then the “NBPMedia” node should be deleted to resolve the issue.
g Select the “NBPMedia” and delete it. Start the NetBackup Administrator Console; it should not crash.
It would be good idea to export the registry key before deleting the
“NBPMedia”, which will be useful later on for diagnose of the issue.
Activity monitor interface
■ The NetBackup 6.5 Activity Monitor displays additional job types, that include jobs for tape drive cleaning, optical media formatting, physical media inventory, and device diagnostic tests.
■ If there was no cleaning tape defined or zero cleanings left for the cleaning tape for the robotic drive, tpclean would return the following message in previous versions:
No cleaning tape is defined in the device's robot or 0 cleanings remaining
This no longer happens in NetBackup 6.0 and greater because this information/result appears in the Activity Monitor instead.
■ The following states have been added to the state of a Service that is displayed in the Services tab in Activity Monitor view.
■ Failed
■ Unknown
■ Not Installed
■ Unlicensed
■ Restart Pending
This change is applicable only to the NetBackup Administration Console for Windows and not to NetBackup-Java Administration Console.
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■ Sometimes the Activity Monitor may not show the master and media server services due to the absence of some bp.conf entries.
The Activity Monitor retrieves process and service information from master servers and connected media servers within a configuration. For an administrator to monitor these processes remotely the following
configuration is needed.
■ Master Server (M1) - Has multiple media servers connected.
■ Media Servers (ME1, ME2, through ME10) - Can be UNIX or Windows systems.
■ Master Server (M2) - M2 is added in M1’s bp.conf file so M2 server can be changed to M1.
(If M1 is a Windows system, then you would add M2 by selecting, NetBackup Management > Host properties > Master Servers.
No media servers are connected to M2.
To ensure the Activity Monitor displays all process and service information from master servers and connected media servers within a configuration, you must add the other server (M2) to the bp.conf file of each of the media servers in the configuration. The following diagram provides an example of how the configuration should be changed.
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