CONCLUSIONS AND RECOMMENDATIONS
5.4. CONCLUSIONS RELATING TO THE DATA OBTAINED
5.5.2 General recommendations
The objective of the study was to establish internal constraints of competitive advantage through a high performance evaluation of the organisation. The study revealed quite significant shortcomings in the high performance factors of the organisation compared against the international benchmarks. It is the contention of the researcher that the research results largely affirm the subjective view of the organisational challenges held prior to conducting the study and that further consideration of the recommendations would significantly improve the internal constraints to competitive advantage within its industry.
The researcher will present the findings of this treatise to the executive management of ADTSA for their consideration and input. It is the contention of the researcher that executive management could not only benefit from further research based on the results from the data, but further use the same as benchmark for comparing future
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high performance evaluations in order to gauge progress or deterioration of high performance characteristics.
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125 Annexure A
High Performance Organisational Survey: ADTSA Dear Colleague,
In order to complete my studies towards my MBA (Masters in Business Administration) degree at the Nelson Mandela Metropolitan University Business School, I am conducting research for my thesis to identify organizational priorities towards further developing ADTSA into a high performance organisation. A high-performance organisation is an organisation that achieves financial and non-financial results that are exceedingly better than those of its peer group over a period of 5 years or more, focussing in a disciplined way on what really matters to an organisation. The 35 questions were developed by the High Performance Centre at the Maastricht School of Management in the Netherlands, through review of 290 research studies and tested across 1470 organisations worldwide. Each and every employee’s input is regarded as valuable in determining where the organisation’s priority focus areas should be in pursuit of this goal. I would therefore really appreciate your input.
Please note:
1. If the questionnaire takes more than 8 minutes of your time, you are taking too long. Please answer quickly and based on your immediate reaction to each statement.
2. Each question has a scale from 1 – 10. Please rate your agreement with the statement out of a score of 10 with 1 meaning completely disagree through to 10 meaning strongly agree.
3. Please note that the demographical questions are strictly intended to test perceptions for correlation throughout various cross-sections within the organisation. All care is taken to ensure that your participation remains anonymous.
4. Please also note that your participation in this study is entirely voluntary and that you have the right to withdraw from the study at any stage. Your input is however regarded as valuable.
Contact details of researcher: Arno Hattingh: [email protected] or 044 801 8600.
To verify the authenticity of the study, please contact Dr Phillip Parsons at [email protected] Thank you very much for your contribution.
Arno Hattingh
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Questionnaire number: ADTSA - An organisational high performance survey