Designing Overview Pages and Place Pages
5. In the Your HTML dialog, provide your HTML and decide whether to make the tile mobile-friendly
Depending on the complexity of your HTML, you may have concerns about whether your presentation
can be displayed effectively on a mobile device. Setting the tile to be "mobile-unfriendly" means that it won't be displayed when the page is viewed on a mobile device or in a narrow browser width. If you've designed your HTML to be responsive, you can safely enable Mobile Friendly.
Place Templates Tile Reference
Here's a complete list of the tiles available on the activity pages of the Place Templates. You may also see custom tiles not listed here that have been created by your community manager.
You should be able to satisfy most of your needs with the built-in tiles and the Create New Tile feature that allows you to create a custom tile. But it is also possible to develop tiles that aren't included in the product, including tiles for third-party integrations. Check out the Jive Developers' site to get started.
Note: You may not see events or tasks tiles if you have not enabled these optional features.
Your Tiles
Tile Description Dependencies
Your Custom Tile Name
Any custom tiles you have created will be listed here.
You must first Create a New Content, People, or Places Tile or to see the Your Tiles option under Categories.
Collaboration Tiles
Tile Description Dependencies
Action Items Track the content that needs follow-up action. Relies on content being marked
"Needs Action."
Categories Display content in selected categories. Relies on categories
configured in the current place.
Document Viewer Shows a full preview of a document you choose to display. Content added manually.
Featured Content Shows content marked "Featured." Relies on content being marked
"Featured."
Finalized Content Shows content that has been marked "Final." Relies on content being marked
"Final."
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Tile Description Dependencies
Key Dates Show selected dates for your team. Content added
manually.
Recent Decisions Shows the most recent items that were marked "Decision." Relies on content being marked
"Decision."
Popular Content Shows content that's getting views and likes. Relies on content getting viewed and liked.
Upcoming Events Events created in your place will automatically be added to this tile.
Relies on content from the Events plugin.
Graphic Elements Tiles
Tile Description Dependencies
Hero Tile Provide a key image with a link and call to action as a header for your News page.
Content added manually.
Carousel Link a rotating image carousel to key destinations. Content added manually.
Gauge Show any kind of status on a gauge. Set manually.
Image Gallery Create a slideshow with images and captions. Content added manually.
Video (External) Shows a manually selected video from an external, non-community source.
Content added manually.
Video (Featured) Display a video from anywhere on the Internet. Content added manually.
Custom List Tiles
Tile Description Dependencies
Categories Display content in selected categories. Relies on categories
configured in the current place.
Tile Description Dependencies Content Sets Shows community content inside a tile, in a browse sequence you
design.
Shows links to community content under collapsible headings. Content added manually.
Featured People Build a list of important people for your place. Content added manually.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Key Content and Places
Displays a list of content and places that you can edit and manage yourself.
Content added manually.
Dynamic List Tiles
Tile Description Dependencies
Action Items Track the content that needs follow-up action. Relies on content being marked
"Needs Action."
Answered Questions Displays a list of questions that have been answered in the place. Relies on
discussions marked as questions that include a reply marked as the Correct Answer.
Featured Content Shows content that's been marked as Featured. Relies on someone marking content with Add as featured content.
Finalized Content Shows content that has been marked "Final." Relies on content being marked
"Final."
Latest Blog Posts Shows the newest blog posts in your community. (You won't see this tile if your community manager has disabled blogs in your community.)
Content added manually.
Tile Description Dependencies Popular Content Shows content that's getting views and likes. Relies on content
getting viewed and liked.
Recent Decisions Shows the most recent items that were marked "Decision." Relies on content being marked
"Decision."
Similar Places Shows places with the same tags. Relies on content
being tagged.
Super List Shows an updated, filtered view of content, people, or places. Relies on a query:
click Use this view in a tile at the bottom of any People, Places, or Content browsing result.
Tagged Content Displays content that matches specific tags. Relies on content being tagged.
Top Participants Shows frequent contributors to the place. Populated when activity happens in the place. Note that this tile uses the same information as the status levels in your community.
Unanswered Questions
Displays a list of questions that have not yet been answered in the place.
Relies on
discussions marked as questions that do not yet have a reply marked as the Correct Answer.
Upcoming Events Events created in your place will automatically be added to this tile.
Relies on content from the Events plugin.
External Add-Ons
Tile Description Dependencies
Account Details Pull in the details of an account from Salesforce. Requires a Salesforce account.
Pull in the details of an account from Salesforce. Requires a Salesforce account.
Opportunity Details
Pull in the details of an opportunity from Salesforce. Requires a Salesforce account.
Pull in the details of an account from Salesforce. Requires a Salesforce account.
Probability Details
View the probability details of a Salesforce opportunity in gauge format. Requires a Salesforce account.
Pull in the details of an account from Salesforce. Requires a Salesforce account.
Support
Tile Description Dependencies
Ask a Question Find a previously asked or answered question, or ask a new one. Content added manually.
Answered Questions Displays a list of questions that have been answered in the place. Relies on
discussions marked as questions that include a reply marked as the Correct Answer.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Super List Shows an updated, filtered view of content, people, or places. Relies on a query:
click Use this
Displays a list of questions that have not yet been answered in the place.
Custom Tiles
Tile Description Dependencies
Custom People Tile
Build a list of important people for your place. Content added manually. This tile and its content can be shared and used by other people in the community.
Custom Content or Place
Displays a list of content and places that you can edit and manage yourself.
Content added manually. This tile and its content can be shared and used by other people in the community.
News Page Tile Reference
Here's a complete list of the tiles available on the News page.
To learn more about using tiles, be sure to read Using Tiles.
Table 18: Collaboration Tiles
Tile Description Dependencies
Document Viewer Shows a full preview of a document you choose to display. Content added manually.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Key Dates Show selected dates for your team. Content added
manually.
Table 19: Graphic Elements Tiles
Tile Description Dependencies
Banner Create a visually compact gallery with minimal white space:
unlike other gallery tiles, this one shows multiple images side by side, each one with its own link and call to action. This banner is designed as a wide tile only.
Content added manually.
Carousel Link a rotating image carousel to key destinations. Content added manually.
Hero Image Displays a large image with custom text and a call to action at the top of the News page. This tile is designed as a wide tile only.
Content added manually.
Image Gallery Create a slideshow with images and captions. Content added manually.
Tile Description Dependencies Video (External) Shows a manually selected video from an external,
non-community source.
Content added manually.
Table 20: Custom List Tiles
Tile Description Dependencies
Categories Display content in selected categories. Relies on categories
configured in the current place.
Expandable Sections
Shows links to community content under collapsible headings. Content added manually.
Featured People Build a list of important people for your place. Content added manually.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Key Content and Places
Displays a list of content and places that you can edit and manage yourself.
Content added manually.
Table 21: Dynamic List Tiles
Tile Description Dependencies
Latest Blog Posts Shows the newest blog posts in your community. (You won't see this tile if your community manager has disabled blogs in your community.)
Content added manually.
Similar Places Shows places with the same tags. Relies on content
being tagged.
Super List Shows an updated, filtered view of content, people, or places. Relies on a query:
click Use this
Tagged Content Displays content that matches specific tags. Relies on content being tagged.
Tile Description Dependencies Trending Content Displays content that's getting an increase in views and likes. Relies on content
getting viewed and/
or liked.
Trending People Displays people whose activity is getting an increase in views and likes.
Account Details Pull in the details of an account from Salesforce.
Requires a Salesforce account.
Opportunity Details
Pull in the details of an opportunity from Salesforce.
Requires a Salesforce account.
Probability Details
View the probability details of a Salesforce opportunity in gauge format.
Requires a Salesforce account.
Table 23: Support
Tile Description Dependencies
Ask a Question Find a previously asked or answered question, or ask a new one. Content added manually.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Super List Shows an updated, filtered view of content, people, or places. Relies on a query:
click Use this
Build a list of important people for your place. Content added manually. This tile and its content can be shared and used by other people in the community.
Tile Description Dependencies Custom Content
or Place
Displays a list of content and places that you can edit and manage yourself.
Content added manually. This tile and its content can be shared and used by other people in the community.
Your View Tile Reference
Here's a complete list of the tiles available in Your View.
Collaboration Tiles
Tile Description Dependencies
Document Viewer Shows a full preview of a document you choose to display. Content added manually.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Key Dates Show selected dates for your team. Content added
manually.
Graphic Elements Tiles
Tile Description Dependencies
Gauge Show any kind of status on a gauge. Set manually.
Video (External) Shows a manually selected video from an external, non-community source.
Shows links to community content under collapsible headings. Content added manually.
Featured People Build a list of important people for your place. Content added manually.
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Key Content and Places
Displays a list of content and places that you can edit and manage yourself.
Content added manually.
Dynamic List Tiles
Tile Description Dependencies
Frequently Viewed Shows the people, places, and content you visit most. Relies on an algorithm.
Latest Blog Posts Shows the newest blog posts in your community. (You won't see this tile if your community manager has disabled blogs in your community.)
Content added manually.
Recently Viewed Shows the people, places, and content you viewed recently. Relies on an algorithm.
Similar Places Shows places with the same tags. Relies on content
being tagged.
Super List Shows an updated, filtered view of content, people, or places. Relies on a query:
click Use this view in a tile at the bottom of any People, Places, or Content browsing result.
Tagged Content Displays content that matches specific tags. Relies on content being tagged.
Trending Content Shows content that's attracting views and interactions. Relies on an algorithm.
Support
Tile Description Dependencies
Helpful Links Build a list of key items for quick reference. Links can be internal to your community or external URLs.
Content added manually.
Super List Shows an updated, filtered view of content, people, or places. Relies on a query:
click Use this view in a tile at the bottom of any People, Places, or Content browsing result.
Setting Up the Questions Tiles
The Answered Question and Unanswered Questions tiles can be very useful in places where people ask questions and look for answers. These tiles help place visitors see at a glance what's been asked and answered.
The Answered Questions tile lists the place's recently answered questions (i.e., discussions marked as questions that include a reply marked as the Correct Answer). This tile can be helpful in places where people go to find answers, such as a Customer Support group or IT space. The Answered Questions tile also helps users understand that the place is active and effective -- questions are being asked and answered.
The Unanswered Questions tile is helpful for encouraging users to answer questions they see listed in the tile. You might also use the Unanswered Questions tile to determine upcoming work projects. For example, the manager of an accounting space might use the unanswered questions tile for project planning.