The following graph provides an overview of the conformance levels granted to the ABEs presented in scope for the Etiya Telaura CRM Suite Product Information Framework Assessment. Each ABE was measured using an Information Framework (SID) conformance scale of 1–7 as described in section 6.4 Information Framework – Scoring Rules.
Figure 6.5 Information Framework - Conformance Result Summary
Etiya Telaura Product – Frameworx 11.5 Product Conformance Certification Report
6.6 Information Framework – Conformance Result Detailed
The following table provides a more detailed breakdown of the scores awarded with some additional commentary.
Table 6.2 Information Framework – Detailed Conformance Result
Etiya Telaura V3.0 Product Conformance - Information Framework (SID)
Information
Party/ Party 7 Core entity, required attributes, dependent
entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
TM Forum Notes:
1. PartyName attributes are represented in ‘CorporateName’
and ‘IndividualName’ entities. When party type is organization,
‘CorporateNameType’ is used; on the other hand, when party type is individual, ‘IndividualNameType’ is used.
2. In the entity ‘Individual’, Telaura uses ‘individualDetail’ and
‘individualDefinition’ types together, for the definition of individual attributes.
Party/ Contact 7 Core entity, required attributes, dependent
entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
TM Forum Notes:
Etiya Telaura Product – Frameworx 11.5 Product Conformance Certification Report
Etiya Telaura V3.0 Product Conformance - Information Framework (SID)
Information
attributes of dependent entities.
TM Forum Notes:
1. Only three of the underlying entities have been included in scope of this assessment; these are: ‘Party Identification’, ‘Organization Identification’, and ‘Individual Identification’. All other entities under the ‘Party/ Identification’ ABE are example entities, therefore do not need to be mapped.
2. Party/ Identification is represented with ‘IndividualIdentificationType’
and ‘CorporateIdentificationType’.
When party type is organization,
‘CorporateIdentificationType’ is used; on the other hand, when party type is individual, then
‘IndividualIdentificationType’ is used.
Party/ Party Demographic
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Party/ Party Profile 7 Core entity, required attributes, dependent
entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Business Interaction 7 Core entity, required attributes, dependent
entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Customer Customer 7 Core entity, required attributes, dependent
entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Market/Sales Market 7 Core entity, required attributes, dependent
Etiya Telaura Product – Frameworx 11.5 Product Conformance Certification Report
Etiya Telaura V3.0 Product Conformance - Information Framework (SID)
Information
Segment ABE entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Market/Sales Marketing
Campaign ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Market/Sales Marketing
Campaign / Media ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Product Product/
Product
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Product Product/
Product Price
3 Core entity, required attributes, all attributes of the core entity
Product Product
Offering/
Product Offering
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Product Product
Offering / Product Catalog
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, and all attributes of dependent entities.
Product Product
Offering / Product
3 Core entity, required attributes, all attributes of the core entity
Etiya Telaura Product – Frameworx 11.5 Product Conformance Certification Report
Etiya Telaura V3.0 Product Conformance - Information Framework (SID)
Information
attributes of dependent entities.
Resource Specification ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Resource Specification / CompoundResource Specification ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Resource Specification / LogicalResource Specification ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Resource Specification / PhysicalResource Specification ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Service ABE 3 Core entity, required attributes. Missing
dependent entities: ServiceRole,
3 Core entity, required attributes. Missing dependent entity: ServicePackage
Service /
ResourceFacing Service ABE
3 Core entity, required attributes. Missing dependent entity: ServiceBundle
Service Specification / CustomerFacing ServiceSpec ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.
Service Specification / ResourceFacing ServiceSpec ABE
7 Core entity, required attributes, dependent entities, required attributes of dependent entities, all attributes of the core entity, all attributes of dependent entities.