Information, warning and error code tables for THxDView

These information, warning and error code tables can be used for finding sources of errors in the TH6D system.

Information

No. Code Description Information

1. I750 Automatic tracking is activated

The TH6D system works in automatic mode.

Warnings

No. Code Description Source of error / possible solution

1. W180 Excessive

temperature at sensor

There is a problem with the TH6D sensor head's cooling (air or water).

• Check the coolant connections and coolant lines. • Check the temperature of the coolant (refer to the

information in section 8.4

Medium

2. W400 Laser off Status alert indicating that the laser is switched off (system standby).

Automatic mode: The master machine has tried to turn

on the TH6D system but an error has occurred.

Manual mode: No connection from the TH6D process

computer to the TH6D sensor head; error E100 appears at the same time.

• Activate the TH6D system using the controller on the master machine or robot.

• Check the connection between the TH6D process computer and the TH6D sensor head.

• Check the power supply to the TH6D sensor head. 3. W401 Laser safety circuit

off

The laser safety circuit (LSC) is open. • Check that the LSC is closed.

• Check the LSC switch to make sure it is functioning properly.

Troubleshooting

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No. Code Description Source of error / possible solution

4. W710 Manual mode The TH6D system is in set-up mode.

• Log in to THxDView (using the parameterization access level). Switch the TH6D system to automatic mode (refer to Sections 5.14.1 and 5.8.2)

5. W720 Sensor change

without tool calibration

The calibration profile for the actual job is no longer valid because a sensor has been changed.

• Add the current calibration profile for the actual job. Attention: This warning message can occur after E720 has been fixed when an internal tool calibration has been carried out but not specified in the job.

Errors

No. Code Description Source of error / possible solution

1. E100 No communication

with sensor

Communication with the TH6D sensor head is not possible.

• Check that the Ethernet and power cables and plugs are undamaged and properly attached.

• Use the status LED on the TH6D system to check for proper function (refer to section 3.5)

The TH6D sensor head may be defective if you have ruled out cable connectivity problems.

• Contact your customer support representative and send in your TH6D sensor head for repair.

2. E105 Sensor

is not configured

The firmware is not properly configured.

• Contact your customer support representative and send in your TH6D sensor head for repair.

3. E110 There is an error with the sensor

calibration.

The calibration version of the TH6D sensor head does not match with the software in the TH6D process computer.

• Record the serial numbers of the TH6D sensor head and process computer. Contact your customer support representative.

Troubleshooting

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No. Code Description Source of error / possible solution

4. E120 No reception of the measurement data.

The TH6D process computer is not receiving measurements for one of the following reasons:

Disruption of network communication between the TH6D sensor head and the TH6D process computer. • Check that the Ethernet and power cables and plugs

are undamaged and properly attached.

• Use the status LED on the TH6D system to check for proper function (refer to section 3.5)

The TH6D sensor head is defective.

• Contact your customer support representative and send in your TH6D sensor head for repair.

The power supply to the TH6D sensor head is too low. • Check the output of the power supply and ensure

that it is sufficient (refer to section 8.1 Technical Specifications)

5. E150 Internal sensor error Electronic defect in the TH6D sensor head.

• Record the serial numbers of the TH6D sensor head and process computer. Contact your customer support representative.

6. E300 Process interface is not ready

The process interface to the master machine (section 5.9) is not able to communicate because of an initialization error.

• Record the serial numbers of the TH6D sensor head and process computer. Contact your customer support representative.

7. E310 No communication on the process interface

The connection between the master machine / robot and the TH6D process computer is malfunctioning. • Check that the cables and plugs are undamaged and

properly attached.

• Check the software on the master machine / robot. • Check the communication between the master

Troubleshooting

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No. Code Description Source of error / possible solution

8. E600 Job is not selected The job was not selected by the master machine / robot or no job number was sent by the master machine / robot to the TH6D system.

• Check the programming on the master machine / robot to ensure that the jobs numbers are assigned properly.

9. E605 Job number not

allowed

An improper job number has been selected or sent. The job number is not assigned in the TH6D process computer.

• Check the programming on the master machine / robot to ensure that the jobs numbers are assigned properly.

10. E610 Error in job profile The TH6D system has a software error.

• First delete the job and then the corresponding profiles. Then create both again (refer to section 5.14.9)

11. E620 Job profile is missing The TH6D system has a software error.

• First delete the job and then the corresponding profiles. Then create both again (refer to section 5.14.9)

12. E650 Job internal error The TH6D system has a software error.

• Delete the corresponding job and create a new one. 13. E720 Sensor change has

been detected

Code indicates that a TH6D sensor head was changed. When a TH6D sensor head is changed, the TH6D system automatically switches to manual mode.

When using an internal tool calibration:

• Carry out a new internal tool calibration (refer to section 5.14.6)

• Integrate the newly created calibration profile into your created job (refer to section 5.14.9)

When using an external tool calibration:

• Acknowledge this error by switching to automatic mode (refer to section 5.8.2)

• Run the external tool calibration again.

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8.

Technical Data and Specifications

This section lists the technical specifications for the TH6D system.

8.1 Technical data and specifications ... 8-2