Having a standalone Connection Manager enables the connection load to be distributed over two or more servers. Messages from the standalone Connection Manager are forwarded to the primary Service Model for further processing.
The following figure illustrates the configuration for a standalone Connection Manager. Figure 5. Standalone Connection Manager
When installing a standalone Connection Manager server, you will need to have a Service Model Server already installed on another server. During the installation process, you will need to identify the Service Model Server host, port and user name and password.
1. Connect to your installation host with the user name that owns the installation.
2. Insert DVD 1 and run setup.exe.
3. In the Compuware APM installation browser, go to the Additional Products tab and click
Business Service Manager to open the installation wizard.
A window displays the progress for extracting the installer. Preparing to install may take several minutes.
4. On the Introduction page, review the instructions and then click Next.
5. On the License Agreement page, review the terms of the license, indicate whether you accept the terms of the agreement, and click Next to continue or Cancel to quit. If you do not accept the terms of the agreement, you cannot install the software.
6. On the Installation Folder page, review the destination drive and path, make any necessary changes, and then click Next.
All selected components will be installed in this single location.
7. In the Installation Type screen, select Connection Manager Server and click Next.
8. If you are installing BSM on a separate server from the CSS, the Security Configuration screen will be displayed. Enter the CSS host name and port (default is 4182).
9. In the Database Configuration screen, select the database type to be used (SQL Server or Oracle), and enter the following:
Host Name
Specify the database host machine.
Port Number
The default port (1433) is entered automatically. Change the port number if you have a conflict.
Windows Authentication
Select this option to enable a trusted connection for a remote database. Provide the logon information for the account under which the Service Model Server (service) must run for the trusted connection to be allowed. Note that, in the account setup, this account must be granted the right logon as service.
Trusted Account
Enter the account name in the form domain\username.
Trusted Password
Enter the password for the account.
If you select this option, the Database Authentication options are not available.
Database Authentication
Selected by default, use this option if you are not requiring usage of a Trusted Connection. Enter the login information:
User Name
Provide the user name for logging on to the specified database.
Password
Provide the password for the specified user name.
After installing the product, you can change the database configuration from the
Configuration Client's main menu. Go to Windows ➤ Preferences ➤ Server Database.
10. In the Database Name screen, the default database name for BSM is displayed. If you
want a database with this name to be created, leave the default values and click Next. Optional: If you created a database in advance, enter that database name in the field provided and click Next.
11. In the Business Service Management Connection Manager Login screen, enter the
following information for the existing Service Model Server: Host address
Port number
User Name and Password
12. The Business Service Management - Port Configuration screen displays available ports
selected for BSM components. Click Next to continue with these selections.
After installing the product, you can change the port settings from the Configuration Client's main menu. Go to Windows ➤ Preferences ➤ Server Configuration.
13. In the Business Service Management - Memory Configuration screen, JVM memory
settings are displayed by default. The initial memory displayed is half of the available memory detected on the system. You can change the initial memory as needed. Click Next to proceed.
14. In the Pre-Installation Summary screen, review your selections, then click Install.
Installation may take several minutes.
15. When the installation is finished, the Install Complete page notifies you of the general
installation status. Review the installation status message and click Done to exit the installer.
Installing the Enterprise Portal on Windows
Before You Begin
• Review the system requirements to ensure you are installing on a supported system with the required resources. For more information, see Enterprise Portal System Requirements [p. 18].
• Ensure that a supported database host is accessible. A database will be created during the installation process, or you can create a database in advance if needed (SQL Server only). • Ensure that a CSS is installed and running.
1. Select the installation disc that matches your target machine's operating system: • DVD1 Windows
• DVD2 Linux • DVD3 AIX HPUX
2. Insert the disc into your computer's DVD drive and wait for the media browser to start. If the media browser does not run automatically, run the setup.exe application on the DVD to start the media browser manually.
If you downloaded the product, go to the equivalent folder in your downloaded copy and run the setup.exe application.
3. On the DC RUM tab, select Enterprise Portal. The installation program will prepare to install.
4. On the Introduction page, review the instructions and then click Next.
5. On the License Agreement page, review the terms of the license, indicate whether you accept the terms of the agreement, and click Next to continue or Cancel to quit. If you do not accept the terms of the agreement, you cannot install the software.
6. On the Installation Folder page, review the destination drive and path, make any necessary changes, and then click Next.
All selected components will be installed in this single location.
7. In the Security Configuration screen, identify where an existing Compuware Security Server (CSS) is installed, or click Install CSS locally.
Enter a user name and password for an administrator account.
8. On the Database Configuration page, review the database type (if available), authentication and connection parameters, make any necessary changes, and then click Next.
This information will be used to access your database installation for the Enterprise Portal:
Host Name
Enter the database host machine.
Port
The default port is entered automatically. Change the port number if you have a conflict.
Windows Authentication
Select this option to enable a trusted connection for a remote database. Provide the login information for the account under which the service must run for the trusted connection to be allowed.
Trusted Account
Enter the account name in the form domain\username.
Trusted Password
Enter the password for the account.
If you select this option, the Database Authentication options are not available.
Database Authentication
Selected by default, use this option if you do not require a Trusted Connection. Enter the login information:
User Name
Enter the user name for logging in to the specified database.
Password
Enter the password for the specified user name.
9. In the Database Name screen, the default database names for the Enterprise Portal and Compuware Security Server (if installed locally) are displayed. If you want databases with these names to be created, leave the default values and click Next.
Optional: If you created databases in advance, enter the database name in the fields provided and click Next.
10. On the Pre-Installation Summary page, review the configuration information carefully
to ensure that you have selected the options you want to install. If correct, click Install to begin installation.
To make changes, click Previous until you get to the relevant page, change your selection, and then click Next until you return to this page.
After you click Install, your selections are installed. NOTE
Depending on the options you chose, this may take considerable time.
11. When the installation is finished, the Install Complete page notifies you of the general
installation status. Review the installation status message and click Done to exit the installer. What to Do Next
If you are using BSM, deploy the BSM web application for the Portal.
To open the Portal, go to Start ➤ All Programs ➤ Compuware ➤ Enterprise Portal 12.2. After you log in, the Portal home page will open.
Configure the Portal to integrate with a report server. For Central Analysis Server, go to
Administration ➤ Manage Report Server to connect. For BSM, go to Administration ➤
Control Panel ➤ Integrations.