2. Update software
4.9 Install the SafeCom license key code
All SafeCom licenses require the installation of a license key code that is linked to the server via the computer name (4.9.1). On a cluster server the license is based on the cluster name (4.9.2).
Note: If your SafeCom solution is a multiserver solution the license is based on the name of the SafeCom master server and only needs to be installed on the SafeCom master server. The license applies to all servers within the group.
The supplier of your SafeCom solution will provide you with your license key code.
1. On the server, click Start, point to All Programs, SafeCom G3and right-click SafeCom Administrator and select Run as administrator.
2. Log in to the server by double-clicking its Group name listed to the left.
3. Enter User logon (default is ADMIN) and Password (default is nimda).
4. On the Servers menu, click License to open the License dialog (5.5).
5. Enter the license key code and click Apply. Click Close. The license key code takes immediate effect and there is no need to restart the server.
4.9.1 Determine the Computer Name
1. Open the Control Panel, and click System.
2. Click the Computer Name tab and note the Full computer name. Only the first part of the computer name (up to the first dot ‘.’) is used.
The first part of the license key code corresponds to the computer name, with letters in uppercase and the removal of all dashes. Spaces and underscores remain.
Computer name Sample license keys
prn-srv1.acme PRNSRV1-2923rS-254zMhqGTH-5B62ZZ Prn_Srv F16 PRN_SRV F16-29233Xa-2s4A2ZCfDG-5BkJdy
4 Installation
4.9.2 Determine the Cluster Name
On a cluster server the license is based on the cluster name instead of the computer name.
Windows 2008/2008 R2:
1. Open Failover Cluster Management.
2. Browse to the cluster and select Properties.
3. Name contains the cluster name.
Windows 2003:
1. Open Cluster Administrator.
2. Browse to Groups, Cluster Group.
3. Right-click Cluster Name and select Properties.
4. Click on the Parameters tab.
5. Name contains the cluster name.
4.9.3 Understanding the license key code
A new license key code is only accepted if the current configuration does not conflict with the new license key code. The Event log contains information about possible license issues (5.16).
A new license key code overrides the old license key code. This means that the new license key code should embed the features allowed by the previous license key plus the new ones. It is therefore necessary to supply the existing license key code to get a new license key code.
Maintenance license
If SafeCom maintenance is bought (for a period of 1, 2, 3, 4 or 5 years) the license key includes the maintenance expiry date. Update is only possible to a version that has a version date that is earlier than the expiry date of the maintenance license. If no SafeCom maintenance is bought update is possible for a period of 90 days after the license is issued.
Trial license
A standard trial license expires 30 days after it is issued and allows testing of all functionality. It allows 3 servers, 5 SafeCom Go, 5 SafeCom Go High-end and 5 SafeCom Controllers. Customized trial licenses are available upon request. Contact [email protected]
Embedded license
The embedded license expires 30 days after installation. It allows 1 server, 1 SafeCom Go, 1 SafeCom Go High-end, 1 SafeCom Controller, 10 Tracking devices and all device features. This allows loading the software
4 Installation
4.9.4 Device license and user settings dependencies
The dependencies between device licenses and user settings are covered in the following for Encryption, Tracking, Pay, Rule Based Printing and Client Billing.
Encryption
The prerequisites for printing encrypted documents is listed in section 4.15. Table 3 describes the relation between device licenses and user encryption settings.
Table 3 Device license and user encryption settings Device \ User No encryption of
user’s documents Encryption of user’s documents
No encryption
by device No encryption No encryption
Encryption
by device No encryption Encrypt and ignore High Speed Print if enabled.
Tracking (9) and Pay (12)
Tracking data is recorded if the device has a SafeCom Tracking license and the user is set to cost control Tracking or Pay. If the user is set to No cost control tracking data is not recorded.
A Pay user (cost control is Pay) can log in to a device with a SafeCom Pay license and to a device with a Tracking license provided Allow Pay user is checked on the device. When Allow Pay user is checked the Pay user is not charged.
Table 4 Device license and user cost control settings
Device \
device No tracking No tracking
No tracking and reject login unless Allow Pay
user is checked Tracking
device No tracking Tracking
Tracking and reject login unless Allow Pay
user is checked
4 Installation
Rule Based Printing (10)
Tracking and Pay users are subjected to Rule Based Printing on devices with a SafeCom Rule Based Printing license.
Client Billing (11)
A Billing user (set to Bill clients for costs) can select billing codes with jobs that are tracked on devices with a SafeCom Client Billing license. If the Billing user uses a device with no SafeCom Client Billing license the job is tracked without the possibility to select a billing code.
Table 5 Device license and user billing settings Device \
User No bill clients
for cost Bill clients
for cost
No billing
device No billing No billing
Billing
device No billing Billing
4 Installation