Depending on how you intend to store your archive data, you may require some storage management software supplied by a third party. This is not necessary if you write your archive to local hard drive, or to storage that emulates local hard drive.
The third party software options supported by ArchiveOne are:
• Amazon S3
• CA BrightStor ARCserve Backup 11
• HP OpenView Storage Data Protector
• QStar
• EMC2 Centera
• PowerFile PoINT
• PoINT for other hardware
• BridgeHead HT Data Repository
• Any drive-mapped storage manager
• A Storage Controller Module – that is, a Storage Manager supplied as a separate installable package. For more information, contact C2C Systems for available pluggable Storage Manager packages.
Support for other third party storage managers will be added in the future. If you would like to know about support for a particular storage management product, please contact [email protected].
You are responsible for the correct configuration of the storage manager. When you are choosing which disk areas should be used by the storage manager and by ArchiveOne, you should ensure they remain separate – don’t use the same directory to store data used by multiple services.
Page 37 of 157
Use of multiple storage managers installed on the same PC is not supported by ArchiveOne.
Amazon S3
Amazon S3 (Simple Storage Service) can be used to store your archive data.
This can be done in two ways:
• C2C Cloud Storage Manager means that archived data is stored on Amazon S3 storage using an account which is separately purchasable from C2C Systems.
• Amazon S3 Storage Manager means that archived data is stored on Amazon S3 storage using your own Amazon S3 account.
Each of these can be configured as CloudDR® means that archived data is stored on your local system but a copy is stored on Amazon S3 storage as a disaster recovery backup. If you configure this form of repository, you will find extra menu options on the repository node for verifying the disaster recovery backup against the local copy.
CA BrightStor ARCserve Backup 11
This storage manager is disabled by default, contact C2C Systems for details of how to enable it.
BrightStor ARCserve Backup version 11 from Computer Associates needs to be installed on the same server as ArchiveOne Service. Follow the installation and license configuration instructions supplied with the product. Note that you cannot use an earlier version of ARCserve.
Before using ArchiveOne, the ArchiveOne Service account must be authorized to use ARCserve using the following sequence of actions:
• Run “Active Directory Users and Computers”
• Find the user running the service, which you specified during installation of the service. By default this would have been “ArchiveOneAdmin”.
• View the properties for the user, and go to the ‘Account’ page.
• Make a note of the name (not the domain) of the ‘pre-Windows 2000’ user, which will typically be the first 20 characters of the user name, and may contain spaces.
• On the ‘Start’ menu, select ‘Run…’.
• Enter “cmd” and click ‘OK’.
• Enter “C:”, or whichever drive your installation of ARCserve is on, and press Return.
• Enter “CD \Program Files\CA\BrightStor ARCserve Backup”, or whatever path your installation of ARCserve is in, and press Return.
• Run the following command, but substitute the ‘pre-Windows 2000’ user name instead of
“ArchiveOneAdmin” if necessary, substitute the local machine name for <server>, and substitute the caroot password (as specified during installation of ARCserve) for <password>:
ca_auth -equiv add “ArchiveOneAdmin” <server> caroot caroot <password>
• Enter “exit” and press Return.
When you are configuring ArchiveOne you will need to know the device group name of the device you want to store your archive on.
Page 38 of 157
ArchiveOne maintains a database specific to the data it has backed up in BrightStor. You should ensure this database is backed up whenever you back up the main BrightStor configuration. The database is called BackupData.MDB, and is in the BackupData subdirectory of the ArchiveOne Service installation directory, so its default full path is:
C:\Program Files\C2C Systems\Archive One\BackupData\BackupData.MDB
For more information about CA BrightStor ARCserve Backup, see:
http://www3.ca.com/Solutions/ProductFamily.asp?ID=115
HP OpenView Storage Data Protector
This storage manager is disabled by default, contact C2C Systems for details of how to enable it.
Storage Data Protector from HP needs to be installed on the same server as the ArchiveOne Service.
Follow the installation and license configuration instructions supplied with the product.
Before using ArchiveOne, the ArchiveOne Service account must be added to the Data Protector admin group using the following sequence of actions:
• Open the Data Protector Manager.
• In the Context List, click Users.
• In the Scoping Pane, expand Users.
• Right-click the admin group.
• Click Add/Delete Users to open the wizard.
• In the Add/Delete Users dialog, enter the specific ArchiveOne Service account properties.
• Click the arrow button ">>" to add the user to the user list.
When you are configuring ArchiveOne you will need to know the device name of the device you want to store your archive on. In the case of a jukebox, this is the device name of any drive in it.
For more information about HP OpenView Storage Data Protector, see:
http://h18004.www1.hp.com/products/storage/software/dataprotector/
QStar
The HSM product from QStar needs to be installed on any network connected server. Follow the installation and license configuration instructions supplied with the product.
When you are configuring ArchiveOne you will need to know the share name of the QStar Integral Volume.
For more information about QStar, see:
http://www.qstar.com/
EMC2 Centera
This storage manager is disabled by default, contact C2C Systems for details of how to enable it.
There is no need to install any additional software to interface to EMC2 Centera. The Centera installation must be fully configured and working, and you must know the DNS names or IP addresses of the Centera access nodes you wish to connect to and, if required, the path on the ArchiveOne Service server to the Pool Entry Authorization (PEA) file.
Page 39 of 157
ArchiveOne can store and retrieve from the basic, Governance Edition or Compliance Edition Plus versions of Centera.
ArchiveOne maintains a database that catalogues the data it has stored in Centera. This is critical data required for retrieval from Centera, so you are recommended to store it on a mirrored drive and back it up on a regular basis. In a disaster recovery scenario, this database must be restored before any data can be retrieved from Centera.
The database is called ‘CenteraBackupData.MDB’, and is in a subdirectory called
‘CenteraBackupData’ of the index directory for the repository. If, for instance, your repository index is stored in:
C:\Repositories\Rep1\Index
then the database would be:
C:\Repositories\Rep1\Index\CenteraBackupData\CenteraBackupData.MDB
For more information about EMC2 Centera, see:
http://www.emc.com
PowerFile PoINT
A PowerFile jukebox system can be used as a storage manager, using the PowerFile PoINT management software. PowerFile requires an R200, R200DL, or R200-ROM PowerFile jukebox and PoINT software, version 5.0.
When configuring PoINT, you should ensure the following configuration:
• Under the “File System” configuration, you should ensure the following settings:
• “File System Name Reported to the Operating System” should be set to “NTFS”
• “Virtual File system Mode” should be set to “Expert Mode”
• “Write Access for Write-Once Media” should be set to “Random write access”
• Under the “UDF Write Cache” configuration, you should ensure the following settings:
• “Write Cache Size” should be set to 4.25GB
• “Write Cache Configuration” should be defaulted to “Caching on hard disk”
Then, when configuring the ArchiveOne Repository, select “PowerFile” as the storage manager, and configure the “path to your PowerFile PoINT system” to the repository drive, make sure to include the name of the volume set in the location path (example: “I:\archive06”).
PoINT for other hardware
To make use of this option you will need to install the PoINT Jukebox Manager and appropriate hardware.
For details of how to configure your PoINT Jukebox Manager please see documentation from PoINT Software & Systems GmbH.
The list of jukeboxes and changers supported by PoINT is constantly updated. For current status and details of installation and operation, visit their website at:
http://www.pointsoft.de
Page 40 of 157
BridgeHead HT Data Repository
BridgeHead HT Data Repository must be installed by a BridgeHead consultant.
ArchiveOne maintains a database specific to the data it has backed up in HT Data Repository. You should ensure this database is backed up whenever you back up the main HT Data Repository configuration. The database is called BackupData.MDB, and is in the HTBackupData subdirectory of the ArchiveOne Service installation directory, so its default full path is:
C:\Program Files\C2C Systems\ArchiveOne\HTBackupData\BackupData.MDB Any drive-mapped storage manager
ArchiveOne can store its repository data onto any storage manager that emulates a drive mapping or UNC mapping – that is to say, the storage appears to be a locally connected NTFS drive, but the data is actually stored on (typically) slow-connected or offline media.
This can be used for a storage manager such as Plasmon’s UDO Archive Appliance.
ArchiveOne will store the repository index (which always needs to be fast-accessible) on fast local hard drive, and store the data files containing messages onto the storage manager (along with a backup of the index files).
This configuration will work for any storage manager that reasonably emulates an NTFS drive. If the storage manager offers limited NTFS emulation, such as not allowing files to be overwritten, then it may not be suitable for use with ArchiveOne.
You should check in your storage manager documentation for any disk or system resources required by it.
If you are using a storage manager that offers permanent fast connection, such as a SAN configured to emulate a fast hard drive, then you should use the ‘no storage manager’ option, and put the index and archive files directly onto the storage manager.