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Installing and Configuring web.Client on the IIS PC

z Andover Continuum CyberStation Installation Guide, 30-3001-720 The following table shows the hardware and software requirements for the IIS server and the client browser on LAN systems.

Hardware Requirements for IIS Server for LAN Systems

Minimum Recommended Intel® CoreTM 2, Duo, 1.66 GHz

or better1,2

1. Memory and processor speed - Performance is directly related to processor speed and RAM. Increasing hard drive size allows for growth of applications (graphics, programs, and so on). Faster processor speeds and more RAM available to the program will increase performance.

2 Use Recommended requirement for systems with integrated video.

Quad core1 2 GHz or better 2 Gb RAM or higher2 plus 5 Mb per

connection

4 Gb RAM plus 5 Mb per connection

15 Gb free space (NTFS Partition) 30 Gb free space (NTFS Partition)

CD ROM drive CD ROM drive

Video resolution: 1024 x 768 pixels Video resolution: 1024 x 768 pixels Parallel or USB port Parallel or USB port

Note: Every connection to the IIS server by a browser PC accessing web.Client uses 5 MB of RAM on the IIS server. (For example, two browser PCs connected to the IIS server accessing web.Client use 10 MB of RAM on the IIS server. For this

The following table shows the video-specific hardware requirements for the IIS server on LAN systems.

The following software is recommended for LAN systems.

Video-Specific Requirements

Minimum Recommended

100 Mbps network port 1 Gb network port Graphics card with DirectX 9.x or later

with 256 Mb of dedicated RAM DirectX 10 graphics device with WDDM 1.0 or higher driver with 512 Mb of dedicated RAM

Note: Andover Continuum uses stream 2 to display video through video interfaces.

Per standard Pelco Endura video configuration, you should configure stream 2. When doing so, be sure to set a lower resolution and smaller frame rate. Otherwise, the performance of your PC may be negatively affected. Be aware that Andover Continuum only supports H.264 and MPEG4 video formats.

Software for LAN Systems

Tested & Supported Software for LAN Systems1

Server Note: For all operating systems, only the 32-bit

environment is supported; the 64-bit environment is not supported.

Microsoft Windows XP Professional workstation (SP3) OR:

Microsoft Windows Server 2003 (SP2) OR:

Microsoft Windows Server 2003 R2 (SP2) OR:

Microsoft Windows Vista Ultimate (SP2) OR:

Microsoft Vista Business (SP2)

Microsoft Windows Server 2008 using SQL 20082 OR:

Microsoft Windows Server 2008 R2 32-bit or 64-bit modes using SQL Server 20082

Browser For Windows XP and Server 2003: Internet Explorer 7.0 or Internet Explorer 8.0

For Windows Vista: Internet Explorer 7.0 or Internet Explorer 8.0 Internet IIS:

Microsoft Windows XP: IIS 5.0

Microsoft Windows Server 2003: IIS 6.0 Microsoft Vista: IIS 7.0

Chapter 2: System and Pre-Installation Requirements

CyberStation Andover Continuum CyberStation Version 1.92 Database SQL Server 2000 (SP4)

OR:

SQL Server 2005 (SP3) OR:

SQL Server 2008 (SP1)

When you are prompted to select an authentication mode, select Mixed Mode. For more information, please see the Andover Continuum CyberStation Installation Guide, 30-3001-720.

Network protocol

TCP/IP

Other Microsoft .NET Framework version 2.0 AND:

Microsoft .NET Framework version 3.5 (SP1) Windows Installer 3.1

1. Internet Explorer, IIS, and TCP/IP are included with the Microsoft operating systems.

Upgrades and service packs are available free of charge from Microsoft’s web site, www.microsoft.com.

2. No CyberStation or webClient software installed.

Software for LAN Systems

Tested & Supported Software for LAN Systems1

The following table shows the Browser PCs that are recommended for LAN systems.

Hardware and Software Requirements for a Standalone System

On a single-user standalone system with web.Client, the Continuum SQL Express database, IIS, and the web.Client application are all installed on one Windows XP Professional workstation, one Windows Server 2003, or one Windows Vista machine.

web.Client version 1.92 will upgrade any previous version’s IIS server.

web.Client 1.92 includes Cyberstation 1.92, and installing it upgrades the IIS machine to 1.92. Workstations other than the IIS server that are not at version 1.92 must be upgraded before installing web.Client.

Browser PCs for Users on a LAN System

Tested & Supported Browser PCs for Users on a LAN System

Hardware Software

The video feature requires network access to a digital video recorder. This may require you to open port 18772 or establish a Virtual Private Network (VPN) connection if there is a firewall.

The client browser PC on a LAN system can be running one of the following:

z Windows XP Professional (SP3) z Windows Server 2003 (SP2) or

Windows Server 2003 R2 (SP2) z Windows Vista Business (SP2), Vista

Ultimate (SP2), or Vista Home Premium SP2)

For Windows XP, Windows Server 2003, or Windows Vista:

Internet Explorer 7.0 OR Internet Explorer 8.0

Verify IE defaults are enabled for:

Cookies and JavaScript

Note: The standalone system can accommodate two user connections (browser PCs).

If you require more than two users, then you must upgrade to a LAN system with Windows Server 2003 (maximum 25 users).

Chapter 2: System and Pre-Installation Requirements

(Refer to the Andover Continuum CyberStation Installation Guide, 30-3001-720, for upgrade procedures.)

See also:

z Chapter 3, Installing and Configuring web.Client on the IIS PC z Appendix C, Guidelines for Upgrading to Version 1.92

z Andover Continuum CyberStation Installation Guide, 30-3001-720 The following table lists hardware and software requirements for the IIS workstation and the client browser on standalone systems.

Hardware Requirements for Standalone Systems

Minimum Recommended

Intel® CoreTM 2, Duo, 1.66 GHz or better11, 2

1. Memory and processor speed - Performance is directly related to processor speed and RAM. Increasing hard drive size allows for growth of applications (graphics, programs, and so on). Faster processor speeds and more RAM available to the program will increase performance.

2. Use Recommended requirement for systems with integrated video.

Quad core1 2 GHz or better

2 Gb RAM or higher2 4 Gb RAM

15 Gb free space 30 Gb free space

CD ROM drive CD ROM drive

Video resolution: 1024 x 768 pixels Video resolution: 1024 x 768 pixels Parallel or USB port Parallel or USB port

The following table shows the video-specific hardware requirements for the IIS workstation on a standalone system.

The following table shows the software that is recommended for standalone systems.

Video-Specific Requirements

Minimum Recommended

100 Mbps network port 1 Gb network port Graphics card with DirectX 9.x or later

with 256 Mb of dedicated RAM DirectX 10 graphics device with WDDM 1.0 or higher driver with 512 Mb of dedicated RAM

Note: Andover Continuum uses stream 2 to display video through video interfaces.

Per standard Pelco Endura video configuration, you should configure stream 2. When doing so, be sure to set a lower resolution and smaller frame rate. Otherwise, the performance on your PC may be negatively affected. Be aware that Andover Continuum only supports H.264 and MPEG4 video formats.

Software for Standalone Systems

Tested & Supported Software for Standalone Systems Server Note: For all operating systems, only the 32-bit

environment is supported; the 64-bit environment is not supported.

Microsoft Windows XP Professional workstation (SP3) OR:

Microsoft Windows Server 2003 (SP2) OR:

Microsoft Server 2003 R2 (SP2) OR:

Microsoft Windows Vista Ultimate (SP2) OR:

Microsoft Vista Business (SP2) OR:

Microsoft Windows Server 2008 using SQL 20081 OR:

Microsoft Windows Server 2008 R2 32-bit or 64-bit modes using SQL Server 20081

Browser For Windows XP, Windows Server 2003, or Windows Vista:

Internet Explorer 7.0 OR Internet Explorer 8.0 Internet IIS:

Microsoft Windows XP: IIS 5.0 Microsoft Windows Server 2003: IIS 6.0 Microsoft Windows Vista: IIS 7.0

Chapter 2: System and Pre-Installation Requirements

CyberStation Andover Continuum CyberStation Version 1.92

Database SQL Express database engine with the Continuum database (SP4)

Note: If you are upgrading version 1.92, your database engine is automatically upgraded to SQL Express, if SQL Express is not already installed. (See also Chapter 3, Installing and Configuring web.Client on the IIS PC , Appendix C, Guidelines for Upgrading to Version 1.92,.and the Microsoft web site).

Network protocol

TCP/IP

Note: Internet Explorer, IIS, and TCP/IP are included with the Microsoft operating systems. Upgrades and service packs are available free of charge from their web site,

www.microsoft.com.

Other Microsoft .NET Framework version 2.0 AND:

Microsoft .NET Framework version 3.5 (SP1) Windows Installer 3.1

1. No CyberStation or web.Client software installed.

Software for Standalone Systems (continued) Tested & Supported Software for Standalone Systems

The following table shows the browser PCs that are recommended for standalone systems.

Pre-Installation Microsoft Tasks

Before installing web.Client, perform the following tasks.

Browser PCs for Users on a Standalone System

Tested & Supported Browser PCs for Users on a Standalone System

Hardware Software

The video feature requires network access to a digital video recorder. This may require you to open port 18772 or establish a Virtual Private Network (VPN) connection if there is a firewall.

The client browser PC on a standalone system can be running one of the following:

z Windows XP Professional (SP3) z Windows Server 2003 (SP2) or

Windows Server 2003 R2 (SP2) z Windows Vista Business (SP2), Vista

Ultimate (SP2), or Vista Home Premium SP2)

For Windows XP and Server 2003:

Internet Explorer 7.0 or Internet Explorer 8.0

For Windows Vista Home Premium:

Internet Explorer 7.0

Verify IE defaults are enabled for Cookies and JavaScript

CAUTION

Microsoft system experience required.

To perform this standard Microsoft procedure, you must have administrative experience using Microsoft system software and understand that there are differences in the graphical user interfaces between different Windows platforms. User interface illustrations are not provided. Please see your Microsoft Windows online help and visit www.microsoft.com and other Microsoft web sites.

Failure to observe this precaution can result in incorrect system configuration.

Chapter 2: System and Pre-Installation Requirements

Installing System Software

Install the operating system, TCP/IP, and PC system software that meet the requirements specified earlier in this chapter.

.NET Framework 2.0

To avoid this problem, be sure that IIS has been installed on the server before Microsoft .NET Framework 2.0 is installed.

If Microsoft Windows already comes with .NET Framework 2.0, or you have downloaded .NET Framework 2.0 separately during a Windows upgrade before IIS is installed, run the following command:

C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_regiis.exe -i

Installing IIS on Windows Server 2008

For Windows Server 2008, install Internet Information Services (IIS) on the designated web.Client application server (LAN systems) or the standalone CyberStation/web.Client workstation (standalone system).

The LAN web.Client application server and standalone CyberStation/

web.Client workstation are generically called IIS PC in this manual for both systems.

1. Start the Server Manager by clicking in the Administrative Tools menu.

Note: If IIS is installed after .NET Framework, you will experience problems opening web.Client Pinpoint graphics and some web.Client editors.

2. In the Server Manager, go to Roles and click Add Roles.

Chapter 2: System and Pre-Installation Requirements

3. In the Add Roles Wizard, Before You Begin page, click Next.

4. In the Select Server Roles page, check the Application Server checkbox to install .Net Framework 3 as a prerequisite.

Chapter 2: System and Pre-Installation Requirements

5. Click Add Required Features.

6. In the Select Server Roles page, click Next.

7. In the Application Server page, click Next.

.

8. In the Select Server Roles page, check the following checkboxes:

Web Server (IIS) Support, HTTP Activation, and Message Queuing Activation.

Chapter 2: System and Pre-Installation Requirements

An Add role services/features required dialog displays for each of your role service selections.

9. Click the Add Required Role Services or Add Required Features button to install additional features for Web Server (IIS) Support, HTTP Activation, and Message Queuing Activation.

10. In the Select Role Services page, click Next.

Chapter 2: System and Pre-Installation Requirements

11. In the Web Server (IIS) page, click Next.

12. In the Select Role Services page, check the IIS 6 Management Compatibility checkbox.

13. Click Next.

14. In the Confirm Installation Selections page, click Install to verify your selections.

Chapter 2: System and Pre-Installation Requirements

An Installation Progress page displays with information on the roles, role services, or features being installed.

Installing IIS on Windows XP and Windows Server 2003

For Windows XP and Windows Server 2003, install IIS on the designated web.Client application server (LAN systems) or the standalone CyberStation/web.Client workstation (standalone system).

The LAN web.Client application server and standalone CyberStation/

web.Client workstation are generically called IIS PC in this manual for both systems.

For Windows XP: Follow this procedure to install IIS 5.0:

1. From the Control Panel, open Add/Remove Programs. The Add/Remove Programs dialog appears.

2. Select Add/Remove Windows Components. The Windows Components Wizard (Windows Components) screen appears.

3. Check the Internet Information Services (IIS) checkbox, and click Next to install.

Note: If you have a Windows Vista, see Configuring IIS for Windows Vista.

Chapter 2: System and Pre-Installation Requirements

4. After the Wizard completes the component-configuration process, which may take several minutes, click Finish.

For Windows Server 2003: Follow this procedure to install IIS 6.0:

1. From the Control Panel, open Add/Remove Programs. The Add/Remove Programs dialog appears.

2. Select Add/Remove Windows Components. The Windows Components Wizard (Windows Components screen) appears.

3. Check the Application Server checkbox.

4. Select and highlight Application Server, and click the Details button. The Application Server dialog appears.

5. Check the following checkboxes: ASP.NET, Application Server Console, Enable network COM+ access, and Internet Information Services (IIS).

6. In the Application Server dialog, select and highlight Internet Information Services (IIS) and click the Details button. The Internet Information Services (IIS) dialog appears.

7. Check the following checkboxes: Common Files, Internet Information Services Manager, and World Wide Web Service.

8. In the Internet Information Services (IIS) dialog, select and highlight World Wide Web Service, and click the Details button.

The World Wide Web Service dialog appears.

9. Check the following checkboxes: Active Server Pages, Internet Data Connector, Server Side Includes, WebDAV Publishing,

Registering File Extensions for Windows Server 2003

If you have Windows Server 2003, you must also register the .PIN and .EMF file extensions in the IIS MIME Types (for web.Client Pinpoint graphics).

After IIS installation on Server 2003, follow this procedure:

1. From the Control Panel, double click and open Administrative Tools. The Administrative Tools dialog appears.

2. Double click and open Internet Information Services (IIS) Manager. The Internet Information Services (IIS) Manager dialog appears.

3. In the tree, right click on the machine name, and select Properties from the popup menu. The Properties dialog appears.

4. Click the MIME Types button. The MIME Types dialog appears.

5. Click the NEW button. The MIME Type dialog appears.

6. In the Extension field, enter .pin and in the MIME type field, enter pinfiles/plain.

7. Click OK and repeat steps 5 and 6, but in the Extension field, enter .emf and in the MIME type field, enter image/emf.

8. Click OK three times back through the dialogs.

9. Restart your machine, follow the other pre-installation tasks, and follow the installation procedures in Installing and Configuring web.Client on the IIS PC and Testing and Installing web.Client on a Client PC.

Configuring IIS for Windows Vista

If you are installing web.Client on Windows Vista, you must configure IIS settings, as follows.

1. From the Control Panel, open Programs and Features.

2. Under Tasks on the left, click Turn Windows features on or off.

Chapter 2: System and Pre-Installation Requirements

3. In the Windows Features (Turn Windows features on or off) dialog, in the tree, expand Internet Information Services.

4. Under Internet Information Services, expand Web Management Tools, then expand IIS 6 Management Compatibility.

5. Check only the following checkboxes: IIS 6 Management Console, IIS Metabase and IIS 6 configuration

compatibility, and IIS Management Console. Other checkboxes must be cleared.

6. Under Internet Information Services, expand World Wide Web Services, then expand Application Development

Features, Common Http Features, Health and Diagnostics, Performance Features, and Security.

7. Check only the following checkboxes: .NET Extensibility, ASP.NET, ISAPI Extensions, ISAPI Filters, Default Document, Directory Browsing, HTTP Errors, Static Content, HTTP Logging, Request Monitor, Static Content Compression, Request Filtering, and Windows

Authentication. Other checkboxes must be cleared.

8. Click OK.

Restart your machine, follow the other pre-installation tasks, and follow the installation procedures in Installing and Configuring web.Client on the IIS PC and Testing and Installing web.Client on a Client PC.

Registering File Extensions for Windows Server 2008 and

2. In the Connections tree, select the machine name.

3. In the right-hand content pane, under IIS, double click MIME Types. The Add MIME Type dialog appears.

4. Under Actions, click Add.

5. In the File name extension field, enter .pin.

6. In the MIME type field, enter pinfiles/plain.

7. Click OK and repeat Steps 4, 5, and 6, but in the File name extension field, enter .emf and in the MIME type field, enter image/emf.

8. Click OK.

9. Restart your machine, follow the other pre-installation tasks, and follow the installation procedures in Installing and Configuring web.Client on the IIS PC and Testing and Installing web.Client on a Client PC.

SSL Considerations for the IIS PC

The tasks described below are not necessarily pre-installation tasks, but they are related to establishing support for SSL on the IIS PC. For detailed instructions, please use the reference links below.

Setting Up SSL on the IIS PC -- web.Client version 1.74 (and higher) fully supports Secure Sockets Layer (SSL) technology, whereby a web.Client user can access confidential, secure information over the Internet. As a system administrator, you must ensure that an SSL Certificate, acquired by an authorized SSL provider, resides on the IIS PC. You can set up SSL before or after web.Client installation. For instructions, please see Establishing SSL Support for Confidential Information in Chapter 3.

Enabling SSL for web.Client -- After you have set up an SSL Certificate for the IIS PC, you must enable SSL for web.Client via web.Client Properties in Internet Information Services. For instructions, please see Enabling SSL for web.Client in Chapter 3.

Chapter 2: System and Pre-Installation Requirements

SSL and web.Client Pinpoint Graphics -- The graphics package, web.Client Pinpoint, can be used with an SSL installation. However, you must perform a few tasks to ensure compatibility with Pinpoint and ensure access to graphics files that have been set up in the

Pinpoint graphics folders. This is not a pre-installation task. You must first establish Pinpoint graphics folders (Chapter 3) and set up an SSL Certificate on the IIS PC. For instructions, please see Setting Up SSL for web.Client Pinpoint in Chapter 3.

Changing IE Internet Security Options to Accommodate SSL -- After you have set up an SSL Certificate for the IIS PC, you must modify Internet Explorer Internet Options to disable superfluous warning messages that users would otherwise see while using certain web.Client features with SSL. This is not a pre-installation task. For instructions, please see Changing IE Security Internet Options to Accommodate SSL in Chapter 3.

Changing the Default TCP Web Port Number for the IIS PC

Normally, the IIS PC defaults to Internet TCP port 80. Some Internet-access providers do not use port 80. You can change this port number from 80 to another port number. This can be done before or after web.Client installation. For more information, please see Changing the Default TCP Port Number in Chapter 3

Disabling WinSock Proxy Client on Standalone System

To improve performance on a single-user standalone system, disable the Microsoft WinSock Proxy Client. Follow this procedure:

Ensuring a Domain Membership Is Selected

To improve performance (if your site has more than one web.Client user), be sure each PC (computer name) is designated as a member of a domain, rather than a workgroup, via the Microsoft Windows system properties network identification.

Avoiding Invalid Characters in a Server Name

When specifying a name for the web.Client IIS server, be sure the server name does not contain an underscore character (_). If the

When specifying a name for the web.Client IIS server, be sure the server name does not contain an underscore character (_). If the