Hi, my name is Emery and I am with The University of North Carolina at Chapel Hill. I wanted to thank you for taking the time to talk with me today. I would like to talk with you about your experiences with mobile health apps in general, and specifically the Keep A Breast app.
The interview should take about 30-45 minutes. I will be recording the session because I want to make sure that I don’t miss anything that you say. I want to assure you that all responses will be kept confidential. This means that I will not share your interview with anyone, and anything printed in my final report will not identify you or anyone by name. Once I have everything I need from the recording, it will be destroyed. Please remember that you don’t have to answer any question that you don’t want to, and you may end this interview at any time.
Are there any questions you have about what I have just explained? Are you willing to participate in this interview?
Thank you.
Before we begin chatting, I’d like to get some basic information about you. 1) What is your age?
2) Are you male or female?
3) What is your race or ethnic identity? 4) What city and state do you live in? Thank you.
5) Now I’d like to ask you about the platform that you use to access apps. What do you use?
Probe: iPhone/Android/iPad? What kind of phone? Make and Model? 6) What social networking sites do you use?
Probe: Facebook, Twitter, Instagram, other? Thank you.
Health info:
7) Typically, when you’re looking for information regarding your health, where do you go?
Probe: Why?
(If they say Internet): What type of device do you use to search for health information? Probe: Desktop, laptop, iPad, phone
Health apps:
Now I want to ask some questions about apps, which are applications on your
smartphone or tablet that you can download in the app store and appear with an icon on your smartphone or tablet screen. I am particularly interested in health apps, which are apps that have anything to do with health, such as weight loss or dieting apps, smoking cessation apps, an app for disease management, or any other health-related apps. 8) About how many health apps would say you currently have on your phone?
Probe: So, you would estimate about XX apps? 9) Where did you find out about these health apps? 10) Why did you download the health apps that you did?
11) With all of the apps available, how did you choose which apps to download? 12) Is there a specific health app on your phone that you use the most?
Probe: Why?
Why did you download it? Keep-a-Breast:
Thank you. Now lets talk specifically about the Keep A Breast app.
13) When you answered the screening form online, you indicated that you have downloaded that app on your phone. Walk me through when you first selected and downloaded the Keep A Breast app, how did that process work for you?
Probe:
-‐ Where did you find out about it? -‐ Why did you download?
-‐ Why did you seek out an app for breast self-exam? (versus Internet, doctor, etc.)
-‐ When was this?
-‐ Did you read the reviews and/or look at ratings of the app?
-‐ Can you tell me a little more about what the circumstances were? Was there something that prompted you to download the app?
-‐ Were you alone?
-‐ Did you tell anyone that you downloaded this app?
14) Think about the last time you used the Keep A Breast app: Probe:
-‐ Why did you use it? -‐ Where were you? -‐ Who were you with?
-‐ Can you tell me a little more about what the circumstances were? Was there something that prompted you to use the app?
-‐ Did you use your phone? Tablet? -‐ For yourself? For another?
-‐ Did you discuss the app with anyone? -‐ What features did you use on the app?
Did you use the reminder feature?
Did you use the tool designed to show you how to administer an exam?
Did you use the social media share feature? 15) How often do you use the Keep-a-Breast app?
16) What features of Keep-a-breast do you use? How often do you use the calendar?
How often do you refer to the breast self-exam instructional? 17) In general, what do you see as the pros and cons to this app? 18) What functionalities of the Keep A Breast app do you really like?
Probe: Why? Can you tell me more?
19) What functionalities of the Keep A Breast app would you like to change? Probe: Why? Can you tell me more?
20) Is there anything that you wish the Keep A Breast app did that it doesn’t currently do?
Probe: What? Why? Can you tell me more?
21) Since you have downloaded the KAB app, how has your breast self-exam routine changed, if at all?
Probe: Are you administering self-exams more regularly? Has your self-exam technique changed?
22) Since you have downloaded the KAB app, have you noticed any other changes regarding your health in general?
Probe: Can you tell me more?
23) What are your thoughts on the Keep-a-Breast organization as a whole? 24) Do you follow Keep-a-breast on social media?
Probe: What channels?
25) Do you believe Keep-A-Breast is a trustworthy organization?
26) Is there anything more that you would like to add? Something you feel we should have discussed?
27) Finally, how did you find out about this interview? Probe: Social Media? A friend?
I’ll be analyzing the information that you and others gave me and submitting a final report to my committee at UNC Chapel Hill and also to the Keep A Breast Organization. I also may publish the study in a journal. You’ve been a critical part of this project and I appreciate you taking the time to participate. I will email you a $25 gift certificate to Amazon.com in the next week. To what email address can I send this?