2 4 Intergenerational transmission of attitudes and values
Chapter 3: Research Methodology
3.4 Interview process
This section examines ethical considerations, the development and use of the topic guide and the role of the interviewer in the research process.
3.4.1 Ethical considerations
Ethical approval for this research was sought and granted by the C-‐REC (Ethical Review Committee) at the University of Sussex who classified the application as ‘high risk’. Several ethical issues of importance to highlight are; first, the confidentiality policy applied in this research and secondly, the anticipation of the potential for highly charged emotions when discussing mother-‐daughter relationships and the support given to the participants in response to this.
In formulating the confidentiality policy I followed the recommendations made by Forbat and Henderson (2003) in their work on dyad interviews with participants in intimate relationships. They stated that conflict of interest should be avoided by being careful not to disclose issues both participants had described differently or had discussed in
confidence. What this meant in practice was that each participant was assured that what was discussed in each individual interview would not be disclosed to the other party by the interviewer and neither would any specific issues that had been discussed in
individual interviews be raised by the interviewer in the joint interview. Each participant was also assured that any quotations or narrations in the thesis that came from them would be anonymised in terms of names and locations so they could not be recognised by others as the source. The confidentiality policy was given to every participant and
discussed in the interviews. Everyone signed a consent form and the timescale for withdrawing from participation was supplied. If it had arisen that one of a dyad had decided to withdraw their participation explicit approval from the other to continue or to withdraw would have been sought. Transcripts and all other data are password protected and will not be used in full. Forbat and Henderson (2003) also called attention to the potential for disclosure in writing up the thesis. Whilst it was relatively easy to disguise the participants from others, it was harder to disguise them from each other. To address this I took care to ensure both participants’ accounts were given equal weight and to use biographical details sensitively. For example, descriptions of professions have been left general. On the few occasions in the thesis that the views of a dyad were important to convey in more detail and therefore could raise ethical difficulties I was very careful not to share information or points of view that would be ‘news’ to the other party and after writing up this thesis when in doubt I checked the transcripts and removed any such information.
Turning now to the potential for emotional upset, the pre tasks acknowledged this in writing and also referred to the confidentiality policy as follows:
I understand that what I’m asking might raise issues that may be upsetting to you so please write only what you feel comfortable enough to share with me. I will not share this information with anyone else –including your mother/daughter – and I will leave you free to decide what you want to raise with her in the joint interview we have planned
At the start of the interview the potential for emotional upset was raised again and each participant was invited to tell me to stop any line of questioning they were uncomfortable with, take a break or ask me to turn off the audio recording. I also used my extensive experience as a professional qualitative researcher to recognise and acknowledge any emotionally difficult areas that came up in conversation and check again on their well-‐
being. Ethical considerations, in terms of managing power relations and steering an appropriate course between building rapport and ensuring I had informed consent, lay behind my decision to send the conclusions in full to all participants (Duncombe and Jessop 2002). I am a member of the Marketing Research Society and I also complied with MRS and British Sociological Association ethical guidelines.
3.4.2 Topic guide and conducting the interviews
The interviews were semi-‐structured in order to ensure that the same broad topic areas were covered with each of the different audiences included in the sample. The topic guide was structured around four themes; the individual’s relationship with work, views on work-‐life balance, anticipation of and/or experience of working motherhood and their relationship with each other. The order reflected the intention not to lead the participant into discussing potential or actual motherhood as their main or only concern relating to work-‐ life balance. In addition, the views of the daughters on their career choices were always discussed first in the interviews, prior to introducing the mother daughter relationship, so that participants were not ‘led’ to focus on the role played by their mothers.
The topic guide covered specific question areas within each of these four headings and was amended and expanded upon as interviews progressed. For example, questions were added on how well women dealt with stress and the influence of grandparents because these were topics to which the first few participants kept returning. As previously stated in 3.2.2, the topic guide for each interview was tailored to cover events and feelings disclosed in the pre-‐tasks. At the end of the first few interviews conducted, feedback was sought on the questions and interview process and a few changes were made as a result of this. For example, I became more careful in separating out comments on work-‐life balance in relation to children and in relation to other issues.
Whilst the core of the topic guide remained the same, some of the topics covered were different depending upon whether mothers or daughters or which cell of daughters were the subject of the interview. For example, daughters who are also mothers focused more on what had been the anticipated implications and choices made prior to pregnancy in relation to work and the role of their partners and then what actually happened. Some of the daughters who did not have children were encouraged by the use of projective techniques to imagine what they would want the role of their partners to be when they became mothers. The topic guides used are in Appendix 6.
As an experienced qualitative researcher, having conducted many interviews over a career of 25 years, I was able to use my tradecraft to build rapport, to facilitate reflective
conversations led by the participants and to structure the interview and follow where the conversation led whilst also circling back to ensure all the key question areas were
covered. My approach to these academic interviews was different in its power relationship in that I was inviting the views of the participant in an open way, rather than seeking an answer to a commercial issue. I was conscious of no external audience in the interviews and the participants were highly involved with and had vested interest in the topic.