APPENDIX 2 - Interview protocol
Semi-structured interview
Introduction: (5 minutes)
Introductions. Thank you for taking the time to meet with us. We know how busy you are and appreciate your willingness to discuss your experience in spin-offs’ performance with us.
As set out in our research statement, we are interested in better understanding how spin-offs from the same parent are evolving and what dynamics underpin the performance of the successful ones.
We are conducting a survey in the field of micro-fluidics and analyzing the clusters for ink jet in France, England and US.
This interview consists of general questions about your spin off experience, particularly in terms of growth and technology choices, the relationships, if any, with the parent company, and specific questions about what have influenced the evolution of your activities.
Before we begin, we would like to answer any questions you might have about the purpose of this interview and reassure you about how the information will be used. We guarantee complete confidentiality at the interview level. Nothing you say will ever be linked with your name in our research without your permission. Transcripts will only be available to the 3 primary researchers in the study (Profs PH. Wieser, Chris. Tucci and B.
Calisti).
We’d like to tape record our conversation. This is mainly a way to take notes and ensure
accuracy - I find it hard to both carry on an interesting conversation and take notes at the
same time. Of course, you are free to ask that the tape be turned off at any point during
the interview. [If still uncomfortable, offer the review of transcripts.]
APPENDIX 2 - Interview protocol
Do you have any questions before we get started?
Subject’s Background: (5 minutes) /10
We’d like to start with some basic information, just to get a feel for your company and your role at XXX (e.g. Jason).
1. What is your official position in the company?
2. What is your background? (education – engineer or otherwise, where primarily worked within firm)
3. What brought you to found a company?
General Company Trends in Development Policy: (15 minutes) / 25
We are primarily interested in Spinoffs’ performance, but would like to get an overall picture of the scope of your project as an entrepreneur and your ambition for Jason first.
1. Can you briefly describe your business?
2. What was your ambition at origin?
3. Did you found Jason alone?
4. Did you intend mainly to create your job or an actual start-up? [individual spinoff vs structured spinoff]
5. Probes :
6. How many employees were working within the company when starting?
7. At date?
8. What were the competencies associated at origin (if any)?
Reasons for Growth, Stagnation or Failure (15 minutes) / 40
1. How do you explain the evolution of the venture? [growth or no growth]
2. Did you expect more or less development / growth that you realized?
3. Was the launching favored by other persons and/or companies from the same cluster outside the company?
4. What were, according to you, the levers and pitfalls to the development of the company?
5. What can you say about :
Your technological differentiation?
Your technical choices?
6. How did your turnover evolved during the 5 first years of your company?
APPENDIX 2 - Interview protocol
[If performance is not good in comparison with parent company, just ask: Why??, if it is ask also why?]
Technology and performance (10 minutes) / 50
1. Ask: in your sector, in terms of technology: How do you measure the performance? (e.g. Dots per Inch or MTBF. … )
2. Did these criteria evolved over time? [That will enable to define the “link” with the parent company in technological terms or the orientation towards
“unrelated industries” . It will also enable to track the path followed by the companies on the continuum between “same industry” and “unrelated industry”]
Reasons for spinning off (15 minutes) / 1h05 Why did the founder left the parent company?
A series of reasons to explain spinoffs’ launching are stated. Which one, if any, do you consider as relevant in your case?
Do you consider that the incumbent was:
- Not able to participate to such a project [the one grounding the spinoff]
1. (Agency theory): because of its cost structure ? i.e. the project couldn’t be profitable in the framework of the parent company
2. (Organizational Capability Theories): because of organizational reasons ? i.e. the organization of the parent company and its dynamics was not in line with the needs of the project.
- Not aware of the project
3. (Employee Learning Theory): you didn’t want the incumbent to be aware of such a project.
- Not willing to conduct the project but ready to help
4. (Heritage of Spinoffs Theories): The project was discussed and supported by the Parent Company
Can you mention a company in your cluster that was particularly successful?
Probes:
a) What factors, in your opinion, contributed to this success?
b) Similarly, can you give an example of a spinoff that was particularly
unsuccessful?
APPENDIX 2 - Interview protocol
c) Again, what factors do you think prevented this venture from being successful?
d) Do you consider this / some of these companies as “champion(s)” in the field of micro-fluidics?
What about spinoffs in the cluster that were less brilliant but nevertheless ventures that led to improve ink jet technology? Can you mention a name?
Indirect and direct links with the Parent Company (Imaje): (15 minutes) 1h20 To give us a better understanding of how you started and developed, could you tell us about the links with the Parent Company? [If some have already been mentioned, follow up on these ones...]
……..
Probes:
a) Are you subcontracting for the parent company [check the importance and the regularity of this business]?
b) [Qualify the links more precisely] How would you qualify the nature of this link?
- Negative link with parent company?
- No link with parent company?
- Positive link with parent company?
c) [If relevant]: What is / was the purpose of the collaboration? How does it fit into the company’s project? [use whatever terms have come up in describing the collaboration here]
d) Who was involved?
e) In the common work with the parent company you described above, did you have any concerns about negative impacts of this on Jason's competitive position?
f) What about the positive side of this collaboration?
Parent Company / Spinoffs’ cooperations that we've seen elsewhere run the gamut
from narrow, focused projects for immediate business results, to cooperations
aimed at basic technology breakthroughs, sometimes even opening up entirely
new areas for the company. Where would you place Imaje's various cooperations
along this continuum?
APPENDIX 2 - Interview protocol
To what extent would you say IMAJE uses spinoffs’ cooperation just to "get the job done"
versus actively learning about a new area of technology or operations?
Indirect and direct links with other spinoffs from the same cluster (10 minutes) / 1H30 [explain the idea of cluster: spinoffs from the same parent]
We're particularly interested in the issues of knowledge and competences sharing in the cluster. For example...
We’d like to ask a few questions on the structure and nature of your partnerships within the cluster.
Do you have relationships with other spinoffs from the cluster (same parent)?
What kind of relationships? Common projects, HR migrations, friendship with other founders ….
Probes:
a) To what extent do you give preference to spinoffs from the cluster when forming a project?
b) Can you think of an example where you entered into a project with another spinoff from Imaje?
c) What were the main benefits / issues of this partnership?
d) Did you have access - through this kind of projects – to:
- New technologies?
- New competencies (direct knowledge)?
- New collaborators?
Final interesting question – if time: Events sampling When did you first ship the product?
General Data (5 minutes) Name of the company Address
Tel number
Website address
APPENDIX 2 - Interview protocol
Name (person) Date of birth / age E mail
Tel number
Position of the person:
Title Function
Founder of the company Date of the founding Number of people
Number of jobs created (at a peak) Turnover
Profit level: average / under average / above average
[To end the interview: Take a picture of the interviewee + gather other pictures of the activity.]
If time and interest…
Personnel performance assignment issues:
1) How do you assign personnel to performance?
o Probes:
a) Have your performance metrics evolved over time?
b) What steps do you take to address your concerns?
2) For you, is the ability to hire “6 digit salaries” a criterion of performance?
In document
Fluid Dynamics and Outliers:Outstanding Performance of High-Tech Companies in Microfluidic Technologies
(Page 195-200)