ISDN Setup (if you ordered an analog TWOx12 see Section 3.4)

In document TELOS TWOx12. Advanced All Digital Dual Hybrid Multiline Broadcast Telephone System USER S MANUAL (Page 62-66)

Version 3.0 now adds the following benefits

3 GETTING UP & GOING –SYSTEM CONFIGURATION

3.3 ISDN Setup (if you ordered an analog TWOx12 see Section 3.4)

We need to configure your TWOx12 for your telephone circuits. First, we will need to determine circuit will represent each “line” of the system. You should fill out the Line information of the System Programming Checklist (see section 3.1) now, before

proceeding. Recall that each BRI has two channels, each of which will appear to be a “line” to the users on the Desktop Director™. Each analog (POTS) circuit will appear as a “line” as well. The diagrams in Sections 2.5.1, 2.5.3, & 2.5.4 show the relationship for various possible TWOx12 configurations.

The following are simple step-by-step instructions. For additional information and

numerous tips on ISDN see section 7.3.2. Again, this will depend on where you are located: ISDN setup for outside the USA & Canada begins on the next page. Users in the USA & Canada should skip ahead two pages.

Worldwide ISDN Setup (outside USA & Canada): (Users in the USA & Canada should skip this section)

• Press the TEL button

You will see a screen that looks like the following:

Audio Settings

Telco Natl.I-1 Slot A Slot B Slot C

Telco Settings

• Make sure the dark cursor bar is over Telco as shown (if not use the 5 & 6 keys to

move the cursor) and press the Select button.

• Press the 5 button until ETS300 (or other appropriate protocol) is shown, and press the

Select button again to confirm.

• Scroll down using the 6 button until you have highlighted SLOT A with the dark

cursor bar.

• Press the Select button. You will now see a screen which looks like:

Audio Settings

Top SPID1

Top SPID2

TopDN/MSN1

• Scroll down,6 button, until you have highlighted TopDN/MSN1 and press the Select

button. Enter your first MSN for the ISDN circuit in the top jack of slot A using the numeric keypad. If you do not have a MSN you must enter a unique 3 digit number here. If a number had been previously entered, you may delete it one character at a time by using the 5 button. Push Select again to confirm.

• Scroll down to TopDN/MSN2 and repeat the previous step, entering the second MSN

for the ISDN circuit in the top jack of slot A. If your line does not have MSNs you must enter a unique 3 digit number here. Push Select to confirm.

• Scroll down to BotDN/MSN1 using the 6 button and repeat the previous step, entering

the first MSN for the ISDN circuit in the bottom jack of slot A. Push Select to confirm.

• Scroll down to BotDN/MSN2 and repeat the previous step, entering the second MSN

for the ISDN circuit in the bottom jack of slot A. Push Select to confirm.

• Scroll up to the ↵ using the 5 button and press the Select button. • Repeat the steps above to enter your MSNs for slots B and C, if needed. • Power the unit off and then back on.

USA & Canada ISDN Setup (users outside the USA & Canada should see the previous section): • Press the TEL button

You will see a screen which looks like the following:

Audio Settings

Telco Natl.I-1

Slot A ISDN

Slot B ISDN

Slot C ISDN

• Make sure the dark cursor bar is over Telco as shown (if not, use the 5 & 6 keys to

move the cursor) and press the Select button.

• Press the 5 or 6 button until the appropriate protocol is shown (see tips below) and

press the Select button again to confirm.

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IMPORTANT!

Each ISDN Line has a certain ISDN protocol (or “switch type”), which the phone company should have given you. By far the most common protocols in the USA & Canada are National ISDN- 1 & National ISDN- 2 in which case you should set the Telco setting to Natl.I- 1.

If are in the USA or Canada and you do not know what protocol your line is configured for, try Natl.I- 1 first. If that does not work, see Section 7.3.2 for hints on how to guess your protocol.

• Scroll down using the 6 button until SLOT A is highlighted with the dark bar. • Press the Select button. You will now see a screen which looks like:

Audio Settings

↵ Top SPID1 Top SPID2 TopDN/MSN1

Telco Settings

Slot-A ISDN

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IMPORTANT TIP!

You will be entering 2 SPIDs and 2 Directory Numbers (DNs) for EACH of your ISDN BRI circuits. In the menus that follow, we use the following nomenclature for each slot in the TWOx12. Please take care to get the right SPID and DN in the correct entry field, as ISDN requires this information to operate.

TOP BRI, 1st SPID & DN = TopSPID1 & TopDN/MSN1

TOP BRI, 2nd SPID & DN = TopSPID2 & TopDN/MSN2

BOTTOM BRI, 1st SPID & DN = BotSPID1 & BotDN1

BOTTOM BRI, 2nd SPID & DN = BotSPID2 & BotDN2

• Scroll down using the 6 button until you have highlighted TopSPID1 and enter your

the first SPID for the ISDN circuit in the top jack of slot A using the numeric keypad. If a number had been previously entered, you can delete it one character at a time using the 5 button. Push Select again to confirm.

• Scroll down using the 6 button until you have highlighted TopSPID2 and enter the second SPID for the ISDN circuit in the top jack of slot A using the numeric keypad.

If a number had been previously entered, you can delete it one character at a time using the 5 button. Push Select again to confirm.

• Scroll down using the 6 button until you have highlighted TopDN/MSN1 and enter

you’re first DN (Directory Number) for the ISDN circuit in the top jack of slot A using the numeric keypad. Push Select again to confirm.

• Scroll down to TopDN/MSN2 and repeat the previous step, entering the second DN for

the ISDN circuit in the top jack of slot A. Push Select to confirm.

• Scroll down to BotSPID1 and repeat the previous step, entering the first SPID for the

ISDN circuit in the bottom jack of slot A. Push Select to confirm.

• Scroll down to SPID2 and repeat the previous step, entering the second SPID for the

ISDN circuit in the bottom jack of slot A. Push Select to confirm.

• Scroll down to BotDN/MSN1 and repeat the previous step, entering the first DN for the

ISDN circuit in the bottom jack of slot A. Push Select to confirm.

• Scroll down to BotDN/MSN2 and repeat the previous step, entering the second MSN

for the ISDN circuit in the bottom jack of slot A. Push Select to confirm.

• Scroll up to the ↵ using the 5 button and press the Select button. • Repeat the steps above to enter your SPIDs & DNs for slots B and C. • Power the unit off and then back on.

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ISDN TIP!

1. Incorrectly entered SPIDs are the most common problem users in the USA & Canada have placing ISDN calls. Compare the SPIDs you have entered with the SPIDs provided to you on by the phone company to be certain that you have entered them correctly. Do not add anything to your SPIDs.

2. Note that there are no hyphens, dashes (- ), or spaces in SPIDs so the system will not allow you to enter any non- numeric characters. If your installer has included them in the SPID, ignore them.

3. For a list of known working SPIDs by Telephone Company see the appendix. 4. See Section 7.3.2 for numerous tips about SPIDs and ISDN protocol settings. 5. If you have any questions about your SPIDs, call your phone company.

6. If you have PTP (AT&T Point- to- Point) or ETS300 (Euro- ISDN) Telco mode, you should not enter anything in the SPID fields.

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HOT TIP!

The Directory Numbers or DNs (sometimes called Listed Directory Numbers or LDNs) are your 7- digit phone number as would be found in the Telephone Directory. They normally do not include the area code.

In some cases, you may need to enter 10 digits for your DNs. If you have difficulties with incoming calls try doing so.

In some cases ISDN lines configured to "hunt" will use a single DN for all channels that hunt. In that case, you must enter that DN repeatedly.

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IMPORTANT!

Each directory number (DN) will correspond to one SPID. You must enter them to reflect this relationship. The DN corresponding to SPID1 must be entered as DN1 while the DN corresponding to SPID2 must be entered as DN2.

If you experience problems only with incoming calls check your DNs.

In document TELOS TWOx12. Advanced All Digital Dual Hybrid Multiline Broadcast Telephone System USER S MANUAL (Page 62-66)