R
E
F
L
I
G
H
T
Time ManagementSDT-150 ... E-Gates and check-in for pilots SDT-95 ... Cabin Crew start their briefing SDT-85 ... Pilots to complete their briefing SDT-83 ... Pilot to Cabin Crew briefing SDT-80 ... Departure to airside bus SDT-70 ... Bus Departure SDT-55 ... Flight and Cabin crew are required onboard OMA 8.2.2.1.2 SDT-55 ... Ground Dispatcher or Station Manager to brief crew OMA 8.2.2.1.2 SDT-50 ... DXB, FZFW after this time may be considered as the cause of the delay OMA 8.2.1.1 SDT-45 ... Auto-boarding shall normally commence for a remote stand OMA 20.12.1.1 SDT-45 ... Auto-boarding shall normally commence for a gate OMA 20.12.1.1 SDT-25 ... FZFW after this time may be considered as the cause of the delay OMA 8.2.1.1 SDT-25 ... Final Load Data should be provided SDT-20 ... APU if not running, it should be started OMA 8.2.1.1 SDT-15 ... Missing Passenger’s checked bags offloading commences OMA 8.2.2.3.3 SDT-15-10 ... Welcome on board PA EDT-03 ... Door Closure time OMA 8.2.2.1
EGHQ Guidelines to Pilots Letter Ed Davidson Letter 7/24/2008 FCI 2004-04 OMA 8.2.2.1.3.1 Minimum requirements for Preflight Planning/ Briefing
- OFP for accuracy and validity
- NOTAMS and weather conditions for departure, destination, alternate airfields - Enroute within the 1st hour of flight.
- A check of relevant FCIs
OMA 8.1.15
LIDO Auto Dispatch
- The automatic dispatch function of LIDO can be identified by the OFP being annotated with the dispatcher name: LIDO.
- If a performance limiting MEL is entered into the tech log during the turnaround, please contact Flight Dispatch for a manual re-release.
FCN 2010-035
Pilots Aged 60 or Older
- A suitably qualified pilot, who is aged between 60 and 65 may act as a member of flight crew
provided that such a pilot is the only pilot in the flight crew who has attained the age of 60. OMA 4.1.2 New Commander
Restrictions
- Two Recently Trained Pilots must not fly together until they have completed a 45 day consolidation period.
- No CAT II III approaches until 50 hours or 20 sectors on type. - + 100 meters for CAT II III Approaches until 100 hours or 40 sectors.
OMA 4.0.1.4 OMA 5.2.16.1
FO Restrictions
A First Officer may not conduct the takeoff if: - The runway is contaminated. - The crosswind exceeds 20 knots. - Take-off visibility is 500 meters or less. - No take-off from a CAT B* or a CAT C airport.
OMA 5.2.16.2 OMA 8.1.2.5 OMC RAIG Chap 1 page 12 FCI 2011-008 A First Officer may not conduct the landing if:
- The approach is conducted is CAT II/III ILS. - The runway is contaminated.
- The crosswind exceeds 20 knots.
- The approach conducted was a CAT I ILS with autoland or CAT I GLS (GNSS LANDING SYSTEM) with autoland.
- No landing at a CAT B* or a CAT C airport .
- The Commander should conduct the landing in non-normal situations where the aircraft’s performance is affected. However, the captain may elect to delegate this duty to his first officer when, in his opinion and after thorough assessment of the situation, this is a safer option. During nomination as Commander training; a Training Captain may, at his discretion, allow the trainee to conduct an autoland and operate the aircraft to FCOM limits with respect to crosswind operations.
OPT
200LR,-300s - For MACTOW C of G 26% and greater use alternate C of G. EKIB 10R4
777F
- Crews operating on the 777F aircraft should select “ALT CG” option in the OPT “CG Position” window whenever the reported T/O MAC on the Load Sheet is a value equal to or greater than 28%.
EKIB 10R4
OPT Laptop - To Reset OPT to original page, ALT TAB Instructor Technique
Printing from EFB - The OPT T/O PERF page can be printed - Select an invisible button at L8, “SEND TO FLT DECK PRINTER”, “COMPLETE”. just fun, not very useful OPT T/O Performance Preference -200, -200ER, -300 1) PACKS ON 2) PACKS OFF -300ER 1) PACKS ON
2) APU to PACKS or PACKS OFF
-200LR, -300ER/ULR, 777F 1) PACKS ON
2) APU to PACKS or PACKS OFF 3) T/O BUMP
FCOM 11.40.42 FCOM NP.21.26 FCOM SP2.1 T/O Bump - Available on the 772LR, Some 773-ER, 773-ER/ULR, 777F. - Additional thrust is provided from PA -2,000 to+3,000 and temperatures between 32°C and 53°C. FCOM 11.40.42 Input weight appears
Too Low - An empty freighter aircraft can get this message from the OPT. If this happens follow the company NOTAM to calculate the correct Take-off performance.
FCOM NP.21.32 FCOM PD 777-200F Assumed
Temperature Not Authorized
- Alternate EEC mode operation; MEL 73-21-02 - Contaminated Runways;
- Potential Windshear conditions exist. - At Pilots discretion full thrust can be used.
RTOW User’s Manual OMA 8.3.0.1.5 FCOM.SP.16.18 New OFP - If the ZFW changes by 2.0 tons or more the commander may request a new OFP. OMA 8.2.1.1
Item
Limit / Policy
Reference
P
R
E
F
L
I
G
H
T
Useful Telephone Numbers SMNC ... [email protected] 971 4 286 4111 / 971 50 624 4781 FDM ... [email protected] 971 4 708 5155/56 / 971 50 659 2284 EVITA ... 971 4 708 8888 DISPATCH ... [email protected] Duty Manager 971 4 708 1012 ... Dispatch General 971 4 708 1014 ... DXB tech or passenger issue after doors are closed 971 50 950 9392 DXB EK Operations ... ( All ground handling issues that DNATA handles) 971 +971 4 218 2214 / 2215 DXB Ground Dispatcher Duty Mobile ... ( Tech issues or PAX discrepancy after doors closed) 971 +971 4 218 2214 / 2215 DXB ATC Supervisor ... 971 4 244 4700 IT Services (Internet Problems)... 971 4 213 3444 MCC ... [email protected] 971 4 708 1034 Operations Engineer 777, Flight Operations Technical ... 971 4 708 4350 / 5388 Cargo Duty Manager ... 971 4 708 1090 Crew Control ... [email protected]Nafessa Pereira Boeing Leave Planner ... [email protected] 971 4 708 4903 Crew Rostering ... 971 4 708 4883 971 4 708 4884 CBC ... 971 4 708 5160 ... 971 4 708 5161 ... 971 4 708 5162 CS Transport ... 971 4 708 4213 / 708 4214 Welfare Office ...For assistance with Drug Facilitated Sexual Assault 971 4 708 1200 Medlink ... 001 602 236 3627 777 Fleet Technical Team ... [email protected]
Hassan Al Hammadi, Chief Pilot Boeing ... [email protected] Office 971 4 708 4236 971 50 644 6353 / 971 50 644 9574 Stefan Prugner, Deputy Chief Pilot Boeing ... [email protected] Office 971 4 708 4246 971 50 624 5948 Alex Bell, Assistant Deputy Chief Pilot Boeing ... [email protected] Office 971 4 708 4241 971 50 950 9345 Patricia Pargiter, Fleet Manager Boeing... [email protected] Office 971 4 708 4255 971 50 656 7294 Graham McNally, Chief Flying Instructor Boeing ... [email protected]
Office 971 4 703 7441 971 50 644 8348 Fiona Jeffery, Fleet Admin Superintendent Boeing ... [email protected] Office 971 4 708 5177 971 50 950 8869 John Alsford, SVP Fleet ... [email protected] Office 971 4 708 4233
PIC
Responsibility for the Passengers.
The PIC becomes responsible for the safety of all crew members, passengers and cargo on board, as soon as he arrives on
board, until he leaves the aircraft at the end of the flight; OMA 1.5.3
Passenger Care Flight and Cabin Crew shall be on board whenever passengers are embarking, on board, or disembarking. One member of Flight Crew is sufficient to meet this requirement. OMA 8.2.2.2
Disruptive Passengers A disruptive passenger is defined as a passenger:
Who imperils the safety of the aircraft, passengers or crew,
OMA 8.2.2.2.14
Whose conduct or mental or physical state is such as to cause discomfort or make him objectionable to other passengers, or involve any hazard or risk to the passenger or to other persons or to property, Who fails to observe the instructions of Emirates staff.
Reasons for deplaning
i. Apparent intoxication
ii. Being obviously under the influence of drugs (except under proper medical care). iii. Threatening another passenger or a crewmember with physical violence.
OMA 20.12.3.1 Abusive or Suggestive Language
Although this type of behavior is disturbing and offensive, it need not necessarily be a hazard to ground staff, crew or to the safety or security of the aircraft. Provided it does not create the threat of violence or physical attack, it is not considered an assault.
iv. Indecent exposure or proposals v. Theft.
vi. Carrying an unauthorized deadly or dangerous weapon, either concealed or unconcealed. vii. Interfering with the safety of a crewmember or of the aircraft.
viii. Conveying false information concerning the flight and its safety. ix. Committing or attempting to commit an act of aerial piracy.
OMA 20.12.3.g
INAD - An INAD is a person who is refused entry by the Immigration Authorities. This category of passenger will generally not pose any threat to flights and therefore are not limited to any number, and do not need special authorisation to travel. However, the Commander and Purser must be advised that the INAD, and any escort, are on board.
OMA 8.2.2.2.9
DEPO
- A deportee (DEPO) is a person who has been formally ordered by the authorities to be removed from that country. DEPOs will only be accepted with written removal directions from the deporting authorities. These directions will give the routing and the flight(s) on which the person is to be deported.
- A deportee may be in one of two categories, either Escorted (DEPA); or Unescorted (DEPU)
- No more than eight DEPA passengers should be carried on any flight without the special authorisation of Emirates Group Security management.
- No more than one DEPU should be carried on any one flight (with an exception permitted for families) without the special authorisation of Emirates Group Security.
- The Commander and Purser must be advised that the DEPO, and any escort or family members, are on board and the Purser will retain the DEPO travel documents throughout the flight. If the DEPO is under restraint, the procedures for the carriage of persons in custody apply (see paragraph OMA 8.2.2.2.11).
- The Commander must ensure that a DEPO is not permitted to disembark the aeroplane at any point within the jurisdiction of the deporting country, unless ordered to do so by that country’s authorities. When an aeroplane lands at another station within the jurisdiction of the deporting country or returns to the point of departure, the Commander must inform the station staff and the authorities of the INAD, DEPO, or Prisoner passenger’s presence. Station staff must ensure that the authorities’ instructions for custody of these passengers, either on board the aeroplane or elsewhere pending re-embarkation, are carried out.
OMA 8.2.2.2.10
Prisoners
- A prisoner passenger is a person who is charged with a criminal offence and is wanted by the governmental authorities of another country or is being sent home to the home country for trial/conviction. Prisoners shall be escorted at all times and remain under close physical supervision and custody of the escort(s). Prisoners may be under some form of physical restraint.
- The Commander and Purser are to be advised that the person in custody and their escort(s) are on board.
- Prisoners shall be seated discretely at the rear of the aeroplane, off the aisle, near a toilet and, if handcuffed, away from emergency exits.
Item
Limit / Policy
Reference
P
R
E
F
L
I
G
H
T
Disabled Passengers Persons of Reduced Mobility (PRM)a. Ambulatory Passengers are those that are able to reach an emergency exit during an evacuation without assistance;
b. Non Ambulatory Passengers / Persons of Reduced Mobility (PRM) are those passengers: i. who require assistance in order to reach an emergency exit during an evacuation; ii. who may require assistance to board or deplane;
iii. who is not able to move about the aircraft unassisted.
c. Where a non-ambulatory passenger cannot feed himself or manage his own bodily functions in the toilet, an accompanying able bodied person / attendant must be provided;
d. The general conditions of carriage for Disabled Passengers / Persons of Reduced Mobility (PRM) are as follows:
i. The Commander and Purser will be advised of the details and conditions associated with the carriage of each PRM;
ii. PRM passengers shall not be allocated, or occupy seats, where their presence could impede the crew in the conduct of their duties, obstruct access to emergency equipment, or impede an emergency evacuation.
e. The rules governing acceptance for carriage of such passengers is divided into non-US operations and US operations (to, from or transiting the US).
OMA 8.2.2.2.2
a. Non US acceptance criteria.
i. For those passengers that require medical clearance, Emirates Medical Services decide whether or not to approve travel and will specify the conditions under which the passenger will be accepted, including any special handling arrangements.
ii. Certificates of fitness to travel by air issued by private doctors or government hospitals do not constitute approval to travel on an Emirates flight.
b. US Acceptance Criteria (to, from or transiting the US)
i. DOT regulations (14 CFR Part 382) mandate that a commercial air operator shall carry passengers with disabilities on a non-discriminatory basis, from a point within US territory to a point outside US territory and vice versa.
ii. A certificate of fitness to travel by air issued by a private doctor or government hospitals does constitute approval to travel on an Emirates flight that originates, terminates or transits the US. iii. The regulations mandate that each carrier designate a Complaints Resolution Officer (CRO)
who are individuals trained to be experts in ensuring that Emirates personnel correctly implement the provisions of the Part 382 regulations.
iv. The CRO’s have the authority to direct Emirates personnel (except the Commander with respect to safety matters) to take actions to resolve problems as quickly as possible before a violation occurs.
v. The Commander shall not refuse carriage once the passenger with a disability has been accepted, except on the grounds of safety. If a passenger is refused carriage, the Commander shall submit a written report justifying the offloading of the passenger, countermanding the decision of the CRO, within 24 hours of return to Dubai and may be required to submit further reports as required by the DOT.
vi. In the event of any query in respect of the carriage of these passengers, the Commander shall contact the Airport Duty Officer/Manager and request that they contact the CRO. In the unlikely event that the airport CRO is not available, the Commander shall contact Manager Airport Services - NCC via VPNC.
OMA 8.2.2.2.2.1
Wheel Chair Codes When ordering a wheelchair use the appropriate code.
WCHR Pax can exit aircraft, use steps but cannot walk long distances.
OMA 8.2.2.2.3 WCHS Pax can exit aircraft, but cannot use Steps but or walk long
distances.
WCHC Pax are Completely immobile and require wheelchairs to and from their cabin seats.
Pregnant Passengers
a. No medical certificate or letter is required up to the end of the 28th week of an uncomplicated single pregnancy.
b. Complications in pregnancy that require a medical certificate or letter, as determined by the passenger's physician, include gestational diabetes, pre-eclampsia and eclampsia, placenta praevia, intrauterine growth retardation and premature rupture of membranes.
c. When the pregnancy has entered the 29th week, a medical certificate or letter, issued by a qualified doctor or midwife, stating fitness to fly and confirming the expected date of delivery, is required. The certificate or letter must be returned to the passenger after verification, as it might be required at down- line stations. If required, a photocopy may be retained.
d. No approval is required from Emirates Medical Services up to the end of the 36th week.
OMA 8.2.2.2.7
i. Uncomplicated single pregnancies – accept up to the end of the 36th week.
ii. Multiple pregnancies such as twins or triplets – accept up to the end of the 32nd week. OMA 8.2.2.2.7.1
Falcons
Carriage of falcons in the passenger cabin is permitted subject to the following conditions: a. The total number of falcons carried on any one flight shall not exceed 15.
i. First Class – Two falcons per passenger (per seat) are permitted, with three additional falcons carried for each extra seat that has been paid for.
ii. Business / Economy class – One falcon per passenger (per seat) is permitted, with two additional falcons carried for each additional seat paid for;
OMA 8.2.2.3.4.2
Human Eyes
- Human organs and blood are usually carried in small fibreboard boxes and must be loaded in the bulk hold. They may be loaded in the passenger cabin with the Commander’s permission if the package is small and will fit in the lockable stowage lockers.
- When loading in a bulk hold the package(s) must be properly restrained with nothing loaded on top of the package. The package should be loaded last so that it can be offloaded immediately on arrival. - The carriage of human eyes for transplant purposes will be treated as Unaccompanied Valuables and
consignments will be stowed in the lockable stowage in the cabin. Each consignment will be in a sealed container.
Item
Limit / Policy
Reference
P
R
E
F
L
I
G
H
T
Aircraft ICAO DesignatorsThe following new ICAO aircraft designators are shown in the ICAO ATS-FPL:
B-777-200ER ... B772 B-777-200LR ... B77L B-777-200F ……….B77L B-777-300 ... B773 B-777-300ER ... B77W
LIDO Text RAR 252
Daily Inspection
- The Validity period of Daily Check is 48 hours for Boeing and 36 hours for Airbus. - The inspection must not expire before the planned arrival time.
(sufficient time to divert and recover the aircraft should be considered)
OMA 8.1.16
MEL Repair Intervals
A ... Specified Interval “Flight Day” means a 24 hour period (from midnight to midnight) DXB local time during which at least one flight is initiated for the affected aircraft.
B ... 3 days C ... 10 days D ... 120 days
- The time period specified shall start at 00:01 UTC on the day following the day of discovery.
- Day of Discovery: The calendar day an equipment/instrument malfunction was recorded in the aircraft maintenance log and or record. This day is excluded from the calendar days or flight days specified in the MEL for the repair of an inoperative item of equipment. This provision is applicable to all MEL items, i.e. categories “A, B, C, & D.
MEL Preamble MEL Definitions 2.00-01-00.2
MEL Deferred Defect DD Types
P ... Performance Penalty, Autoland or ETOPS restriction R ... Repeat Inspection M ... No Performance / Penalty C ... Passenger Cabin / Entertainment L ... Loan / Pool N ... Any other defects not covered by above codes
Tech Log Page Divider
Stations without an Authorized Engineer
In the event that approved Engineering assistance is unavailable, and in coordination with VPNC and MCC, the Commander is authorized to certify the Tech. Log is in respect of the following items.
i. Refueling. ii. Transit checks.
iii. The transfer of a defect or defects into the Allowable Deferred Deficiency (ADD) section of the Tech. Log, provided that any defects that have to be transferred are acceptable to the Commander for the next planned sector, and that the transfer is accordance with the terms and conditions of the Minimum Equipment List.
Note: A copy of the Commander’s Authorization document is in the aircraft documents folder.
OMA 8.1.11.2.2 OMA 8.1.17 Certificate for Captains authority located in Red Binder Admission to the Flight Deck
a. Admission to the flight deck is under the authority of the Commander.
b. Only crew members assigned to the flight and those persons authorized in accordance with OMA 8.3.12.1, and OMA 8.3.12.2 may be admitted to, or carried on the flight deck.
c. The Commander shall request production of a valid ID card and / or written authority from such persons before granting admission.
d. UAE GCAA Flight Operations Inspectors, acting in an official capacity shall not be denied access to the flight deck at any time (See OMA 8.3.12.1 b. i)
e. Visits by passengers to the flight deck are not permitted.
f. Access to the flight deck, and the use of any flight deck Jump Seat by a person other than those listed below, is prohibited.
g. When a person on the flight deck is required to exit, that person must ensure the area outside the flight deck door is not occupied by any passengers. This can be done using the video monitor or the viewing lens in the door. If necessary, contact the cabin crew to facilitate the temporary relocation of any passengers in the area prior to opening the flight deck door.
h. Any authorised occupant of a Jump seat shall be briefed in accordance with the requirements of OMA 8.3.13
OMA 8.3.12.1 OMA 8.3.12..2
Authorized persons include
- His Highness the Chairman.* - Executive Vice Chairman.* - President of Emirates Airline.* - Exec VP Eng. and Ops.* - Div. Senior VP Flt Ops.*
* This authorization and approval is not applicable whilst the aircraft is in UK or Canadian airspace.
- UAE GCAA Inspectors.* - Ops staff on the Gen Dec. - Flight Dispatchers on official duty.
- Engineers and Traffic Personnel if required. - Authorized Auditors from other airlines… - Trainee Cabin Crew for their “supp. visit
- Emirates Group Staff on Duty or emergency travel….”This authorization and approval is not applicable whilst the aircraft is in Canadian airspace.
* If a UAE GCAA Flight Operations Inspector is conducting an in-flight audit on a flight that is augmented by