Scenario
The labs all involve Lucerne Publishing, a global media corporation based in Geneva, Switzerland. Lucerne Publishing currently uses a dedicated data center to run its on-premises environment but is looking to move to Office 365 over the next three months. Remi Desforges, the long-serving Chief Information Officer (CIO) has been instructed to ensure the migration project goes smoothly and he has appointed Justin Muller, the Chief Technology Officer to head up the team. Justin has engaged Alain Richer as the partner Office 365 implementation consultant.
Objectives
By the end of this lab, you should be able to:
Plan for a FastTrack Pilot of Office 365.
Provision tenant accounts in Office 365.
Set up a management computer.
Check client connectivity to Office 365.
Lab Setup
Estimated Time: 75 minutes
Virtual machine: 20346A-LUC-CL1
Username: Student1
Password: Pa$$w0rd
This lab is partly a paper-based planning lab and partly hands-on. You should check your answers against the Lab Answer Key (LAK) to ensure that you have got the right answers for a particular section before moving onto the next section.
Where you see references in the steps to lucernepublishingXXX.onmicrosoft.com, you should replace XXX with the unique Lucerne Publishing number that you are assigned when you set up your Office 365 accounts in Module 1, Lab 1B, Exercise 2, Task 2, High Level Step 2 and Detailed Step 6.
Where you see references to labXXXXX.o365ready.com, you should replace XXXXX with the unique O365ready.com number you are assigned when you registered your IP address atwww.o365ready.com in Module 1, Lab 1A, Exercise 1, Task 7, High Level Step 1 and Detailed Step 10.
Exercise 1: Planning a FastTrack Pilot
Scenario
Alain Richer needs to create a plan for the FastTrack pilot at Lucerne Publishing. In consequence, he needs to ask Justin and his team some questions. He sets up a meeting with Justin Muller, Heidi Leitner, the Network Manager and Coralie Emond from the IT Department. Heidi has been assigned the task of working with Alain to set up the company account on Office 365 and Coralie will be involved in the day-to-day administration.
The main tasks for this exercise are as follows:
1. Extracting Customer Information
2. Identifying Activities within the FastTrack Pilot
Task 1: Extracting Customer Information
1. You are Alain. What discussion headings do you need to bring to this meeting to ensure you extract the information that you need from Lucerne Publishing to start planning the FastTrack Pilot?
When you have listed your questions, turn to the Lab Answer Key for the answers.
Task 2: Identifying Activities within the FastTrack Pilot
1. You are assembling the information into a FastTrack Pilot phase plan. Outline the activities that need to take place and highlight any factors that should be included in your planning.
When you have listed the activities in the Pilot phase, turn to the detailed steps to review the answers.
Results: Lucerne Publishing have signed off on the FastTrack Pilot and want to test Office 365 in their environment. They have been provided with a connectivity testing plan and a deployment timetable for the Office 365 implementation.
Exercise 2: Provisioning the Tenant Account
Scenario
The day before the pilot is due to start, Alain meets with Heidi to set up the organization’s Office 365 account. He needs to ensure that they have the right information to set up the Pilot tenant account.
Note: For simplicity, this lab uses an ordinary Office 365 trial account, not a FastTrack pilot extended tenant account. Also note that you need to create an account with a unique name in the form lucernepublishingXXX.onmicrosoft.com. You can use any numerical value for XXX that the Office 365 web site accepts.
When you set up the tenant account for Lucerne Publishing, you will be allocated a lucernepublishingXXX.onmicrosoft.com domain, where XXX is a three-figure number. Make a note of this number as you will require it throughout the remaining labs.
The main tasks for this exercise are as follows:
1. Gathering the Required Information 2. Creating the Tenant Account
3. Checking the Office 365 Service Status
Task 1: Gathering the Required Information
1. You are Alain. List the fields that Heidi will need to complete when setting up the tenant administrator account in her name.
2. When you have listed the fields, turn to the detailed steps to see the information that Heidi has provided for each field.
Task 2: Creating the Tenant Account
1. Sign up for a new Enterprise (E3) tenant account in Heidi Lietner’s name using the information you have gathered in the previous task.
Ensure your logon details are[email protected] (where XXX is your unique Lucerne Publishing number).
Add your own mobile phone number with your country’s international code e.g. +01 for the USA, +44 for the United Kingdom.
2. Enter hleitner as the User ID and check that you have a lucernepublishingXXX.onmicrosoft.com domain. Use a password of Pa$$w0rd.
MAKE A NOTE OF THE XXX NUMBER AFTER LUCERNEPUBLISHING. You will use this in all subsequent labs and enter it
3. Configure text notification by selecting your correct country code and entering your mobile phone number again for the confirmation text. When you receive your verification code, enter it in the relevant box.
4. Deselect the options for marketing communications and create the account.
Task 3: Checking the Office 365 Service Status
1. View the service health information 2. View the service history information.
3. Subscribe to the RSS Feed and add it to your Favorites Bar.
4. Close Internet Explorer
Results: You have successfully provisioned the Office 365 tenant account for Lucerne Publishing.
Exercise 3: Preparing to Manage Office 365
Scenario
Lucerne Publishing have accepted the pilot plan but the implementation team feels there is a lack of clarity about how to manage Office 365, the effectiveness of client connectivity to Office 365 and the changes that might need to be made to provide this connectivity.
Following a tense meeting between Remi, Justin, Heidi, and Alain, Lucerne Publishing provides the necessary information. Alain needs to confirm that the management computers meet certain requirements, that the right ports are open, and that users can connect from those locations to the Office 365 service centers in each country. Heidi is pretty sure connectivity will not be a problem but decides to check anyway.
The main tasks for this exercise are as follows:
1. Configuring a Management Computer 2. Checking Client Connectivity
Task 1: Configuring a Management Computer
1. Using Control Panel, install .NET Framework 3.5 features on LUC-CL1.
2. On LUC-CL1, install 64-bit version of Microsoft Online Services Sign-in Assistant (MOS SIA), from E:\Labfiles\Lab01.
3. On LUC-CL1, install 64-bit version of Windows Azure AD Module for Windows PowerShell, from E:\Labfiles\Lab01.
Task 2: Checking Client Connectivity
1. On LUC-CL1, open Internet Explorer and browse tohttps://testconnectivity.microsoft.com/
2. In the Office 365 tab, run the Office 365 Exchange Domain Name Server (DNS) Connectivity Test against lucernepublishingXXX.onmicrosoft.com (where XXX is your student Office 365 domain).
3. In the Office 365 tab, run the Office 365 Lync Domain Name Server (DNS) Connectivity Test against [email protected] (where XXX is your student Office 365 domain).
4. In the Office 365 tab, run the Exchange ActiveSync Test with autodiscover settings and ignoring trust for SSL with
[email protected] (where XXX is your student Office 365 domain) as email address and Microsoft Account with a password of Pa$$w0rd.
5. In the Office 365 tab, run the EOutlook Anywhere (RPC over HTTP) Test with autodiscover settings and
[email protected] (where XXX is your student Office 365 domain) as email address and Microsoft Account with a password of Pa$$w0rd.
Results: Lucerne Publishing has installed the management tools onto a client computer and tested client connectivity.
Lab Discussion Questions
Why is it important to specify the correct country when you set up an Office 365 account?
It is important to specify the correct country as some facilities are restricted on a country-by-country basis and you cannot change the country after you have set up the account.
What ports need to be open to ensure client communications with the Office 365 environment and what are those ports and protocols used for?
Protocol /Port Usage
TCP 443 Office 365 My Company Portal Outlook 2010 and Office Outlook 2007 Microsoft Entourage 2008 for Mac Exchange Web Services/Outlook for Mac 2011 Outlook Web App SharePoint Online
PSOM/TLS 443 Lync Online (outbound data sharing sessions)
STUN/TCP 443 Lync Online (outbound audio, video, and application sharing sessions)
TCP 10106*** Connects to xsi.outlook.com for Outlook Web App (not essential)
TCP 995 POP3(S)
Protocol /Port Usage
STUN/UDP 3478 Lync Online (outbound audio and video sessions)
TCP 5223 Lync mobile client push notifications
RTP/UDP 50000-50019 Outbound Lync (outbound audio sessions)
RTP/UDP 50020-50039 Outbound Lync (outbound video sessions)
TCP 50040-50059 Outbound Lync Application sharing and file transfer
The main port that must be open is 443 for encrypted web traffic.