Activating hyperlinks in report content
3.2 Logging on to SAP BusinessObjects Business Intelligence platform platform
Before you can create a report with SAP Crystal Reports for Enterprise, you must be connected to either an SAP BusinessObjects Business Intelligence platform server or an SAP HANA platform server.
Check with your system administrator for the proper server name to use for each connection.
3.2.1 To log on to SAP BusinessObjects Business Intelligence platform for the first time
Get the correct Web Services server name from your SAP BusinessObjects Business Intelligence platform administrator.
If you have not connected to SAP BusinessObjects Business Intelligence platform before, you will need to add the server connection before you can log on.
Note
If you cannot connect to the BI platform server, refer to your Web Services administrator to ensure the connection to the Web Services server is configured properly.
1. Click File Log On To Server .
The Connect To Server dialog box appears.
2. Click New Server.
Note
When you have created at least one connection, this button displays as Manage Servers.
3. In the Server Connections dialog box, in the list on the left, click SAP BusinessObjects BI platform.
4. Click Add to add a server connection.
5. In Connection Display Name, type a descriptive name for the connection.
For example, type “Test server” or “Human Resources server”.
6. In BI platform Web Services Server Name, type the server name of the SAP BusinessObjects Business Intelligence platform system that you want to connect to.
Note
○ You do not need to type the complete URL here, only the server name.
○ If the server requires an encrypted connection, select the This server requires an encrypted connection (SSL) check box.
○ The server name and port number are for where the BI platform Web Services is installed and configured. This is not where the BI platform servers are installed.
7. In BI platform Web Services Server Port Number, type the web server port number that is associated with the SAP Business Intelligence platform server name.
Note
○ Your system administrator can tell you the value to use for the web port number.
○ The server name and port number are for where the BI platform Web Services is installed and configured. This is not where the BI platform servers are installed.
8. In BI platform Web Services Server Context, type the server context information.
Note
○ Your system administrator can tell you the value to use for the server context information.
○ The server context information refers to the server path of the SAP BusinessObjects Business Intelligence platform Web Service. The default value is /dswsbobje/services.
9. Type your User Name.
10. Select the correct Authentication Type.
○ Enterprise authentication requires a user name and password that are recognized by the BI platform.
○ LDAP authentication requires a user name and password that are recognized by an LDAP directory server.
○ Windows AD (Active Directory) authentication requires a user name and password that are recognized by Windows AD.
○ SAP authentication requires a user name and password that are recognized by SAP.
Note
Your system administrator can tell you which authentication type to use.
11. Click OK.
12. In the Connect To Server dialogue box, select your server and click OK. When prompted, type your Password and click OK.
If you selected Windows AD from the Authentication Type list, you can select the Enable Single Sign-On check box if you want to enable single sign-on.
Note
The server must be configured for single sign-on.
You are now logged on to the SAP BusinessObjects Business Intelligence platform server. You can create new reports or edit existing ones.
Related Links
Import server connection information [page 66]
Export server connection information [page 66]
3.2.2 To log on to a server
Follow these steps if you have already set up server connections to either the SAP BusinessObjects Business Intelligence platform or the SAP HANA platform.
Note
If you cannot connect to the SAP BusinessObjects Business Intelligence platform server or the SAP HANA platform server, refer to your Web Services administrator to ensure the connection to the Web Services server is configured properly.
1. Click File Log On To Server .
The Connect To Server dialog box appears.
2. From the Select a server list, click the server name for the server that you want to connect to, then click OK.
3. Type in your User Name and Password and then click OK.
You are now logged on to a server. You can create new reports or edit existing ones.
Related Links
Import server connection information [page 66]
Export server connection information [page 66]
3.2.3 Connection error messages
When you attempt to connect to the SAP BusinessObjects Business Intelligence platform, you may encounter a connection error.
This section describes how to view connection error details, how to resolve connection errors, and the most common types of connection error messages.
3.2.3.1 To view connection error details
If you encounter a connection error, an error message will appear in the Log on to SAP BusinessObjects Business Intelligence platform dialog box.
The following section describes how to view connection error details and copy them to the clipboard.
1. Click View Details.
The SAP BusinessObjects BI Platform Connection dialog box appears. Here, you can see the settings used to connect to the BI platform.
2. Click View Error Log.
3. In the Error Details dialog box, click Copy to Clipboard.
The contents of the Error Details dialog box are copied to the clipboard.
4. Click OK.
3.2.3.2 Resolving a connection error
You can resolve a connection error in three ways:
● Modify the server connection information.
● Modify the network settings.
● Connect without a proxy.
Related Links
Modify server connection information [page 32]
Modify network settings [page 33]
Connect without a proxy [page 33]
3.2.3.2.1 To modify server connection information
If you encounter a connection error, an error message will appear in the Log on to SAP BusinessObjects Business Intelligence platform dialog box.
The following section describes how to modify the server connection information to resolve the connection error.
1. Click View Details.
The SAP BusinessObjects BI Platform Connection dialog box appears. Here, you can see the settings used to connect to the BI platform.
2. Click Change beside the Enterprise Service Information section.
3. In the Server Connections dialog box, change your server connection information and click OK.
Note
For assistance, contact your network administrator.
4. In the Log on to SAP BusinessObjects Business Intelligence platform dialog box, type your Password, and click OK.
If you continue to receive an error message, modify your network settings or connect without a proxy.
Related Links
Modify network settings [page 33]
Connect without a proxy [page 33]
3.2.3.2.2 To modify network settings
If you encounter a connection error, an error message will appear in the Log on to SAP BusinessObjects Business Intelligence platform dialog box.
The following section describes how to modify the network settings to resolve the connection error.
1. Click View Details.
The BI Platform Connection dialog box appears. Here, you can see the settings used to connect to the BI platform.
2. Click Change beside the Network Settings section.
3. In the Preferences dialog box, change your network settings and click OK.
4. In the Log on to SAP BusinessObjects Business Intelligence platform dialog box, type your Password, and click OK.
If you continue to receive an error message, modify your server connection information or connect without a proxy.
Related Links
Modify server connection information [page 32]
Connect without a proxy [page 33]
3.2.3.2.3 To connect without a proxy
If you encounter a connection error, an error message will appear in the Log on to SAP BusinessObjects Business Intelligence platform dialog box.
If you attempted to connect to the BI platform with a proxy, you will now attempt to connect to the system without a proxy.
1. Click View Details.
The SAP BusinessObjects BI Platform Connection dialog box appears. Here, you can see the settings used to connect to the BI platform.
2. Click Try to connect without proxy.
The Connect without Proxy dialog box appears, indicating the success or failure of the attempt.
○ If the connection is unsuccessful, proceed to step 3.
○ If the connection is successful, proceed to step 4.
3. Click OK.
Note
Check your network configuration. For assistance, contact your network administrator.
4. Click either Yes or No.
○ Click Yes to save the changes.
○ Click No to discard the changes.
5. In the Log on to SAP BusinessObjects Business Intelligence platform dialog box, type your Password, and click OK.
If you continue to receive an error message, modify your server connection information or network settings.
Related Links
Modify server connection information [page 32]
Modify network settings [page 33]