Information and advice about insurance
Association of British Insurers Tel 020 7600 3333 www.abi.org.uk
Represents the UK’s insurance industry and provides
information to the public.
British Insurance Brokers’
Association (BIBA) Tel 0870 950 1790
Email [email protected] www.biba.org.uk
Represents the interests of insurance brokers and customers. Its consumer helpline can offer advice on finding an appropriate BIBA-registered insurance broker. BIBA brokers are authorised and regulated by the Financial Services Authority.
European Health Insurance Card (EHIC) NHS Business Services Authority, EHIC Applications, Bridge House,
152 Pilgrim Street, Newcastle upon Tyne NE1 6SN
Tel 0300 330 1350 www.ehic.org.uk
The free European Health Insurance Card (EHIC) gives free or reduced-cost state healthcare while travelling in certain European countries.
Financial or legal advice and information
Advice NI
1 Rushfield Avenue, Belfast BT7 3FP Tel 028 9064 5919 Email [email protected] www.adviceni.net Offers advice and information about rights and entitlements.
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Advice UK
WB1, PO Box 70716, London EC1P 1GQ Tel 0300 777 0107
Email [email protected] www.adviceuk.org.uk Helps people to solve legal and welfare problems.
Cancer Recovery Tel 0207 470 8755 Email enquiries@
cancerrecovery.org.uk
www.cancerrecovery.org.uk Provides practical and
financial support (including grants) to help people recover from cancer.
Citizens Advice
Provides advice on a variety of issues including financial, legal, housing and employment issues. Find details for your local office in the phone book or on the following websites:
England and Wales
You can also find advice online in a range of languages at adviceguide.org.uk Civil Legal Advice
(England and Wales only) Tel 0345 345 4345
Textphone 0345 609 6677 www.gov.uk/
civil-legal-advice
Provides free initial advice on benefits and tax credits, debt, education, housing and employment in England and Wales.
Equality Advisory Support Service
Freepost, Equality Advisory Support Service FPN4431 Tel 0808 800 0082
Textphone 0808 800 0084 www.equalityadvisoryservice.com Provides information, advice and support on discrimination and human rights issues, including the Equality Act 2010.
Equality Commission for Northern Ireland
Equality House,
7–9 Shaftesbury Square, Belfast BT2 7DP
Tel 028 90 500 600
Textphone 028 90 500 589 Email
[email protected] www.equalityni.org Aims to increase equality,
promote equality of opportunity, encourage good relations and challenge discrimination through promotion, advice and enforcement.
Institute of
Financial Planning 1 Redcliff Street, Bristol BS1 6NP Tel 0117 945 2470
www.financialplanning.org.
uk/wayfinder
A not-for-profit group that authorises financial planners, and keeps a check on their professional activities. You can enter your postcode on the website to find a financial planner near you.
Law Centres Network www.lawcentres.org.uk Local Law Centres provide advice and legal assistance.
They specialise in social welfare issues including disability and discrimination.
The Law Society of England and Wales 113 Chancery Lane, London WC2A 1PL Tel 020 7242 1222 Email
[email protected] www.lawsociety.org.uk Represents solicitors in England and Wales. Can provide details of local solicitors.
Law Society of Scotland 26 Drumsheugh Gardens, Edinburgh EH3 7YR
Tel 0131 226 7411
Email [email protected] www.lawscot.org.uk
Law Society of Northern Ireland 96 Victoria Street, Belfast BT1 3GN Tel 028 9023 1614
Email [email protected] www.lawsoc-ni.org
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NI Direct
www.nidirect.gov.uk
Responsible for social security benefits in Northern Ireland.
The website has information and practical advice about public services. You can apply for a benefit or ask questions about the application process using the numbers listed on the website.
Personal Finance Society –‘Find an Adviser’ service 42–48 High Road,
South Woodford, London E18 2JP Tel 020 8530 0852
Email [email protected] www.thepfs.org/yourmoney/
find-an-adviser
The UK’s largest professional body for independent financial advisers. Use the ‘Find an Adviser’ tool to find qualified financial advisers in your area.
Turn2us Hythe House,
200 Shepherds Bush Road, London W6 7NL
Email [email protected] www.turn2us.org.uk A charity that offers an online service to help the millions of people in financial need in the UK.
Unbiased Ltd
Email [email protected] www.unbiased.co.uk
You can search for details of local, independent financial advisers on the website.
General cancer organisations Cancer Black Care 79 Acton Lane, London NW10 8UT Tel 020 8961 4151 Email
[email protected] www.cancerblackcare.org.uk Offers information and support for people with cancer from ethnic communities, their carers, families and friends.
Cancer Focus Northern Ireland
40–44 Eglantine Avenue, Belfast BT9 6DX
Tel 028 9066 3281 (Mon–Fri, 9am–1pm)
Email [email protected] www.cancerfocusni.org Offers a variety of services to people affected by cancer, including a free helpline, counselling and links to local support groups.
Cancer Support Scotland Calman Cancer Support Centre, 75 Shelley Road, Glasgow G12 0ZE
Tel 0800 652 4531 Email info@
cancersupportscotland.org www.
cancersupportscotland.org Runs cancer support groups throughout Scotland. Also offers free complementary therapies and counselling to anyone affected by cancer.
Irish Cancer Society
43–45 Northumberland Road, Dublin 4, Ireland
Tel 1800 200 700 (Mon–Thu, 9am–7pm, Fri, 9am–5pm)
Email [email protected] www.cancer.ie
Offers information, support and care to people affected by cancer. Has a helpline staffed by specialist cancer nurses.
You can also chat to a nurse online and use the site’s message board.
Tenovus Head Office, Gleider House, Ty Glas Road,
Funds research and provides support such as mobile cancer support units, a free helpline, an ‘Ask the nurse’ service and benefits advice.
You can search for more organisations on our website at macmillan.org.uk/organisations, or call us on 0808 808 00 00.
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Disclaimer
We make every effort to ensure that the information we provide is accurate and up to date, but it should not be relied upon as a substitute for specialist professional advice tailored to your situation. So far as is permitted by law, Macmillan does not accept liability in relation to the use of any information contained in this publication, or third-party information or websites referred to in it.
Thanks
This booklet has been written, revised and edited by Macmillan’s Cancer Information Development team. It has been approved by Neal Southwick, Macmillan Financial Support Programme Lead.
With thanks to: Joseph Ahern, Policy Assistant, Association of British Insurers (ABI);
Brian Brown, Head of Consulting, Principal Consultant, Banking & General Insurance, Defaqto; Jonquil Lowe, Financial Researcher, Journalist and Author; Mike Powell, Insight Analyst; General Insurance, Defaqto; Andrew Woolgar, Policy Adviser, General Insurance, Association of British Insurers; Robert Watkins, Technical Lead, Macmillan’s Financial Guidance team. Thanks also to the people affected by cancer who reviewed this booklet, and those who shared their stories.
Sources
We’ve listed a sample of the sources used in the publication below. If you’d like further information about the sources we use, please contact us at
Citizens Advice website. www.adviceguide.org.uk (accessed March 2015).
GOV.UK website. www.gov.uk (accessed March 2015).
The Money Advice Service. www.moneyadviceservice.org.uk (accessed March 2015).
NHS Choices. EHIC – European Health Insurance Card. www.nhs.uk/NHSEngland/
Healthcareabroad/EHIC/Pages/about-the-ehic.aspx (accessed March 2015).
NI Direct website. www.nidirect.gov.uk (accessed March 2015).
The Personal Finance Society. www.thepfs.org (accessed March 2015).
Which? website. www.which.co.uk (accessed March 2015).