You can move groups and users anywhere inside the Custom Groups hierarchy.
To move a group or a user, drag and drop it from the current location to the new one.
Note
The entity that is moved will inherit the policy settings of the new parent group, unless the policy inheritance has been disabled and a different policy has been assigned to it. For more information about policy inheritance, refer to“Assigning Policies to Network Objects” (p. 143).
Deleting Groups
A group cannot be deleted if it contains at least one user. Move all users from the group you want to delete to another group. If the group includes sub-groups, you can choose to move all sub-groups rather than individual users.
To delete a group:
1. Select the empty group.
2. Click the Remove group button at the top of the left-side pane. You will have to confirm your action by clicking Yes.
4.4.4. Checking the Mobile Devices Status
Each mobile device is represented in the network page by an icon specific to its type and status.
Refer to“Network Object Types and Statuses” (p. 308)for a list with all available icon types and statuses.
Mobile devices can have the following management statuses:
● Managed (Active), when all the following conditions are satisfied:
– The GravityZone Mobile Client is activated on the device.
– The GravityZone Mobile Client has synchronized with the Control Center within the last 48 hours.
● Managed (Idle), when all the following conditions are satisfied:
– The GravityZone Mobile Client is activated on the device.
– The GravityZone Mobile Client has not synchronized with the Control Center for more than 48 hours.
● Unmanaged, in the following situations:
– The GravityZone Mobile Client has not yet been installed and activated on the mobile device.
– The GravityZone Mobile Client has been uninstalled from the mobile device (for Android devices only).
– The Bitdefender MDM profile has been removed from the device (for iOS devices only).
To check the devices management status:
1. Go to the Network page.
2. Choose Mobile Devices from theviews selector.
3. In the left-side pane, select the group you are interested in.
4. Click the Filters menu located at the upper side of the table and make the following settings:
a. Go to View tab and select Devices.
b. Go to Security tab and select the status you are interested in under Management section. You can select one or several filter criteria at the same time.
c. You can also choose to view all devices recursively, by selecting the corresponding option in the Depth tab.
d. Click Save.
All the mobile devices corresponding to the selected criteria are displayed in the table.
You can also generate a Device Synchronization status report on one or several mobile devices. This report provides detailed information regarding the synchronization status of each selected device, including the date and time of the last synchronization. For more information, refer to“Creating Quick Reports” (p.
127)
4.4.5. Compliant and Not Compliant Mobile Devices
Once the GravityZone Mobile Client application has been activated on a mobile device, the Control Center checks if the corresponding device meets all the compliance requirements. Mobile devices can have the following security statuses:
● Without Security Issues, when all compliance requirements are satisfied.
● With Security Issues, when at least one of the compliance requirements is not satisfied. When a device is declared non-compliant, the user is prompted to fix the non-compliance issue. The user must make the required changes within a certain time period, otherwise the action for non-compliant devices defined in the policy will be applied.
For more information regarding the non-compliance actions and criteria, refer to“Compliance” (p. 238).
To check the devices compliance status:
1. Go to the Network page.
2. Choose Mobile Devices from theviews selector.
3. In the left-side pane, select the group you are interested in.
4. Click the Filters menu located at the upper side of the table and make the following settings:
a. Go to View tab and select Devices.
b. Go to Security tab and select the status you are interested in under Security Issues section. You can select one or several filter criteria at the same time.
c. You can also choose to view all devices recursively, by selecting the corresponding option in the Depth tab.
d. Click Save.
All the mobile devices corresponding to the selected criteria are displayed in the table.
5. You can view the device compliance ratio for each user:
a. Click the Filters menu located at the upper side of the table and select Users from the View category. All the users in the selected group are displayed in the table.
b. Check the Compliance column to view how many devices are compliant from the total number of devices owned by the user.
You can also generate a Device Compliance report on one or several mobile devices.
This report provides detailed information regarding the compliance status of each selected device, including the non-compliance reason. For more information, refer to“Creating Quick Reports” (p. 127)
4.4.6. Checking User and Mobile Devices Details
You can obtain detailed information about each user and mobile device from the Network page.