2.4 Call Handling
2.4.19 MWI (Message Wait Indication) – SLT Feature
2.4.19 MWI (Message Wait Indication) – SLT Feature
Description
If the SLT station receives a message from another User, then the SLT LED will flash indicating a message is waiting.
Condition
When lifting handset, user will hear DND warning tone indicating message waiting.
When a message waiting indication prompt is recorded in the System greeting 097, a voice announcement will be heard instead of the DND warning tone.
Admin Programming
1. Station ID Assignment (PGM 110 - FLEX 1)
2.4.20 On-Hook dialing
Description
A station can make a call without lifting the handset by using the speakerphone or monitor mode.
If this feature does not operate, verify if the speakerphone is enabled or disabled. On-hook dialing is not available on all keysets.
Operation
To use On-hook dialing, perform the following Steps:
1. Verify the Auto Speaker Selection is ON.
2. Assign CO line/Intercom/Speed Dial to a flexible button 3. Press the flexible button.
4. Then it is operated immediately.
OR
5. Verify the Auto Speaker Selection OFF.
6. Assign CO line/Intercom/Speed Dial to a flexible button 7. Press the flexible button.
8. LIFT HANDSET should be displayed on the LCD.
9. Lift handset or press the [MON] button to operate.
Admin Programming
1. Auto Speaker Selection (PGM 111 – FLEX 1)
2.4.21 Station Name
Description
Each station may be assigned with a name up to 7 characters, and a System and Station speed dial number up to 12 characters.
The System will allow Station Users to dial Station numbers by entering a name that has been programmed for the Station (via intercom). When the names are programmed in the digital display keyset, the user may select a Station or Speed dial number by the name.
Operation
To register Station Name, perform the following Steps:
1. Press the [TRANS/PGM] button.
2. Type 74.
3. Type in the Name (12 Characters, refer to Figure 2.4.21) 4. Press [HOLD/SAVE] to accept changes.
Q – 11 To access Dial by Name, perform the following Steps:
1. Press the [SPEED] button twice.
2. Dial the desired directory (1-3, refer to values).
1 = Intercom
2 = Station Speed Dial
3 = System Speed Dial
1. While two names are displayed on the LCD, enter alpha-numeric data (refer to Figure 2.4.21).
2. The LCD displays 2 names which start with the entered character (the cursor will point to the first name in the LCD).
3. When entering more alpha-numeric data, then LCD will display names that start with the updated input.
NOTE—To delete the last letter of input, press the [CALLBK] button. The up and down arrows also can be used to locate the desired name.
4. When the appropriate name is displayed, move the cursor to point at the name.
5. Press the [HOLD/SAVE] button to make a call.
To search a name by scrolling, perform the following Steps:
1. While two names are displayed in the LCD window.
2. Use the up and down arrow keys to locate the desired name.
3. When the appropriate name is displayed, move the cursor so it points directly at the name.
4. Press the [HOLD/SAVE] button to make a call.
To register the name in SLT, perform the following Steps:
1. Lift the handset.
2. Dial 5 6 3 (refer to Ref. A); a confirmation tone should be heard.
3. Dial 7 4 (Name Register code).
4. Enter the name (up to 12 letters; refer Figure 2.4.21) 5. Hook-flash to save.
Condition
Dial by name is only available on a DKTU with LCD.
The name must be registered to use Dial By Name.
If an invalid Group is dialed, an error tone will be heard.
In SLT and DKTU with no LCD, only the station name can be entered.
The speed dial without name will not be listed by Dial By Name.
Reference
A. Refer to ipLDK-60 Hardware Description and Installation Manual, Programming Mode Enter Code (ADMIN 106 – FLEX 20)
2.4.22 Station Programming
Description
The system supports multiple hierarchical menus based on station programming. Users can program Stations by selecting the desired menu (refer to table). The Attendant also can program a station and the Attendant Station the same way (refer to Ref. A).
STATION PROGRAMMING MENU
[1] SET WAKE UP TIME ONCE/PERMANEN [4] TIME T
[5] SPK/HEADSET SPEAKER/HEADSE T
[6]HEADSET RING MODE SPEAKER/HEADSE T/
BOTH [7] WTU STA NUM RCVR [8] SERIAL NUMBER [9] PC-PHONE LOCK KEY
[0] ATTENDANT ATD ONLY
[*] SYSTEM [#] ENTER ADMIN ADMIN
ONLY
Operation
To enter programming mode,
1. Press the [TRANS/PGM] button.
2. The Main Menu should display.
3. Use the Up and Down arrow keys to view other choices in the Main Menu, Sub-Menu and the corresponding options.
To select a menu, perform the following Steps:
1. Dial the number of the desired menu item.
2. If the selected menu is a programming item.
3. If there is available sub-menu, selectable menu is displayed on the LCD.
NOTE—Press the [TRANS/PGM] button to move the top menu. Press the [REDIAL] button to move the previous menu.
Condition
After a menu is programmed, the previous menu list is displayed on the LCD.
Pressing a flexible button in the Main Menu mode, will activate the flexible button programming mode.
Admin Programming
1. Refer to the ipLDK-60 Admin Programming Manual, Station Programming (Section 4 Quick Reference Admin Programming Tables)
2. Refer to the ipLDK-60 Admin Programming Manual, Attendant Programming (refer to Section 4 Quick Reference Admin Programming Tables)
2.4.23 Station Relocation
Description
The Station Relocation Feature lets a user unplug their station and plug it into another location. Dialing a code followed by the old station number brings all the station attributes including station number, button mapping, speed dial, and class of service (see Ref.3) to the new location.
Operation
To store the station attributes to a temporary buffer, perform the following Steps:
1. Dial the feature code [TRANS] * 1 (Station Relocation Backup).
2. Unplug the station.
To retrieve stored station attributes, perform the following Steps:
1. Plug the phone in at another properly wired jack.
2. Dial [TRANS] * 2 (Station Relocation Retrieve).
3. The station will be relocated; all Station attributes are copied to the current Station location.
Condition
All information for the port of the destination Station will be retained so that it may be copied or relocated to another port.
If a different Station type is plugged in at a location, preprogrammed {DSS} buttons are not guaranteed.
DKTUs must be relocated to another digital port, DKTUs cannot be relocated to an SLT port.
Reference
Class of Service: 2.5.4
2.4.24 Station Serial Call
Description
Using DSS flexible buttons, Users can place consecutive Intercom calls without returning the line to an idle state (no need to hang-up) between calls.
Operation
To use serial calling, perform the following Steps:
1. Press the appropriate DSS flexible button; the old call will be disconnected and a new call will be established.
2.4.25 Time & Date Setup (Digital Network)
Description
In an outgoing call, the ISDN network will send the appropriate time & date in the CONNECT message when the called party answers.
Operation
To set the time & date using the Digital Network, perform the following:
1. Press the [TRANS/PGM] button.
2. Dial 0 4 6 and 1 (Yes).
3. Press the [HOLD/SAVE] button.
Condition
This feature may be set at the Attendant Station and using Admin Programming.
The time & date can be set to a default value or changed based on seasonal time changes.