This section contains the operational notes and known issues that are associated with internationalization and localization in this release of NetBackup.
■ VMware does not support non-US ASCII characters in virtual machine display names or in other objects that are associated with the virtual machine. Examples are annotations, floppy image name, parallel port or serial port file name, and CD-ROM ISO name. For the complete list of objects that VMware does not support with non-US ASCII characters, see the following article on the VMware Knowledge Base website:
http://kb.vmware.com/kb/1003866
In keeping with VMware’s position, NetBackup does not support non-US ASCII characters in display names or in other vSphere objects. Symantec recommends that you follow VMware's guidelines in naming vSphere objects.
■ NetBackup for Hyper-V does not support virtual machine display names that contain non-ASCII characters. To configure a policy to back up the virtual machine, select VMhostname or VMGUID as the ClientNameSelection type.
■ A core dump issue may occur if the NetBackup Java administration console is used on Solaris 10 SPARC 64-bit Update 2 and newer with the Simplified Chinese UTF-8 locale. If you encounter this issue, you must install specific Solaris patches to fix the problem.
For more details and patch information, see the following Bug ID on the Oracle Technology Network website:
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6901233
■ On traditional Chinese and Korean Windows platforms, client backups and resotre operations fail if you install the NetBackup client software to a path that contains spaces (such asC:\Program Files). If you use these platforms, Symantec recommends that you do not install the NetBackup client software to a path that contains spaces.
■ Unless your master server and media servers are NetBackup appliances, you should not mix non-English versions of Windows and UNIX platforms within your NetBackup server environment.
If you mix non-English versions of Windows and UNIX platforms, differences in operating system architecture and encodings may cause non-ASCII file names and folder names to be displayed incorrectly within the user interface. That may cause functional failures.
■ NetBackup can be installed to environments running different versions of UNIX-based operating systems as long as the system locales are identical. The use of different locales across UNIX platforms may cause non-ASCII file names and folder names to be displayed incorrectly within the user interface, which can lead to functional failures.
■ The NetBackup menu user interfaces (MUI) do not accept non-US ASCII characters, such as high ASCII or multi-byte characters. The following list identifies the various menu user interfaces:
■ bp
■ bpadm
■ tpconfigmenu
■ vmadm
■ vltadm
■ May need to apply the Sun Solaris patch 6901233 to fix an.
The NetBackup-Java Administration console core dumps if you use Simplified Chinese UTF-8 locale on a Solaris SPARC 64-bit system with Solaris 10 Update 2 and above installed.
This problem is the Sun Microsystems™ issue, 6901233.
See,http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6901233for more information about this issue.
If you encounter this issue, apply the Solaris patch that Sun provides to fix this issue 6901233.
■ Spaces in the pathname can cause a backup to fail.
When you run on a non-English locale, a problem can occur if you use spaces in the pathname. Spaces in the pathname can cause a backup to fail.
■ You should install NetBackup client software to a path that does not contain spaces.
The installation of NetBackup client to traditional Chinese paths that contain spaces such asC:\Program Filesmay cause backup failures. You should install NetBackup client software to a path that does not contain spaces.
■ Paths that contain non-ASCII characters may cause failures.
Installation to paths that contain non-ASCII characters may cause backup or restore failures.
■ Notes on installing an English version of NetBackup on top of an existing localized version of NetBackup.
If you plan to install an English version of NetBackup on top of an existing localized version of NetBackup without installing the localized contents in the
language package CD first, you must remove the localized contents that are installed on your system.
■ Symantec does not recommend running any language packs that are not at the same level as the English version. For example, do not run the NetBackup 7.5 language pack with the English version of NetBackup 7.6. Please remove any previously installed language packs before updating the English version.
■ The install path must not contain multi-byte characters.
For Windows and UNIX installations, the install path must not contain multi-byte characters.
■ The NetBackup Java administration console does not support user-defined characters (UDC) and vendor-defined characters (VDC) because of the implementation of Java’s encoding converters.
■ On non-English versions of Windows and UNIX systems, the NetBackup Java administration console may display non-US ASCII characters incorrectly, which can lead to functional failures.
The issue is a result of a character encoding mismatch between the NetBackup server and the remote Java administration console. For a detailed description of the configuration, see the following tech note on the Symantec Support website:
http://www.symantec.com/docs/TECH75745
■ Certain database and application agents have restricted support of localized environments. That applies to all supported platforms.
At the time of this release, the following database agents have restricted support of localized environments:
■ NetBackup for DB2
■ NetBackup for Informix
■ NetBackup for Oracle
■ NetBackup for SAP
■ NetBackup for SharePoint
■ NetBackup for SQL Server with Snapshot Client
■ NetBackup for Sybase ASE
When you use any of these agents, the use of non-US ASCII characters is not supported in:
■ Any database object names, like instance, database, table space, file group, data files, portals, and so forth
■ Any path names of database files, directory, transaction log, or other database storage location
■ Any path names that are specified in the policy backup selection, like notification script, template or batch file
That applies to all supported platforms, including the use of previous versions of those NetBackup database agents with NetBackup 6.0 servers.
■ The following NetBackup user-defined strings must not contain non-US ASCII characters:
■ Host name (master server, media server, EMM server, Volume Database Host, Media Host, Client)
■ Policy Name
■ PolicyKEYWORD(Windows only)
■ Backup, Archive, and RestoreKEYWORD(Windows only)
■ Storage unit name
■ Storage unit disk pathname (Windows only)
■ Robot Name
■ Device name
■ Schedule Name
■ Media ID
■ Volume group Name
■ Volume Pool Name
■ Media Description
■ Vault Policy Names
■ Vault Report Names
■ BMR SRT Name