NOTES TO BE READ IN CONJUNCTION WITH APPLICATION PROCEDURE

4.9.1 Licensed Electrical Worker

4.9.1.1 Under the Electricity Act, the design and installation of an electrical installation may be undertaken by the following categories of LEWs:

Supply Capacity of

Electrical Workers Installation Voltage Electrician Not exceeding 45kVA Not exceeding 1,000V

Electrical Design: Not exceeding 1,000V

Technician Not exceeding 150kVA Install:

Not exceeding 500kVA

Electrical Engineer No limit No limit

4.9.1.2 The customer should appoint an LEW appropriate to the capacity and voltage of the proposed installation, and inform SPSL immediately of any change of LEW during the course of the project.

4.9.2 Opening An Account

4.9.2.1 Before supply to an installation can be turned-on, the customer must open an account with SPSL. An application to open an account for electricity supply can be made either personally, through the post or Internet. A sample of the Application(s) for the Supply of Water, Electricity and/or Gas and GIRO forms to be completed are shown in Appendix 6 and Appendix 7 respectively.

4.9.2.2 Application in person can be made at SPSL’s Customer Services Centre, Upper First Storey, 111 Somerset Road #01-10, Singapore Power Building; or at SPSL’s Application Counter at Woodlands Civic Centre #02-06, 900 South Woodlands Drive, Singapore 730900.

Applications through the post should be addressed to:

Manager (Customer Services Branch) SP Services Ltd

P O Box 341 Orchard Post Office Singapore 912312

4.9.2.3 The following documents must be shown at the time of application in person:

4.9.2.3.1 Identity Card/Passport of owner/tenant/authorised signatory*

4.9.2.3.2 Copy of Business/Company Registration Certificate*

4.9.2.3.3 Documentary proof of occupation of premises, e.g. rent receipt or sales letter from HDB confirming the purchase of the premises

4.9.2.3.4 Bank account book to effect GIRO deduction from the account

* applicable for account in company’s/organisation’s name

4.9.2.4 For applications submitted through the post, copies of the above-mentioned documents must be enclosed.

4.9.2.5 An initial deposit is payable on opening an account. Customers may call the Customer Enquiry Auto-Link (U-Link) at 1800-7380038 to enquire about the opening and closing of accounts.

4.9.2.6 For domestic premises, the deposits are as follows:

TYPE OF PREMISES DEPOSIT

GIRO Non-GIRO Customers Customers

HDB 1/2 rooms S$ 40 S$ 60

HDB 3/4/5 rooms S$ 70 S$ 100

HDB Executive/HUDC/Terrace S$ 100 S$ 150

Private Apts/Semi-Detached/Condo S$ 150 S$ 250

Bungalow/Penthouse/Townhouse S$ 250 S$ 400

4.9.2.7 The deposit for non-domestic premises varies according to the electricity load required, the estimated water consumption, the floor area and type of operations. For enquiry on the amount of deposit required, customers can call 1800-2356841.

4.9.3 Handover Of Completed Substation

4.9.3.1 The handover of substation to PowerGrid for installation of equipment is a key event, which determines the earliest date when supply can be made available.

4.9.3.2 One week prior to the intended handover of the substation, the LEW must submit a Request to Handover Substation form (Appendix 5) to Senior Manager (Customer/Distribution Projects), PowerGrid. Before this is done, the LEW must ensure that the customer/developer has accepted the terms and conditions of connection, including the payment of necessary charges.

4.9.3.3 It must be emphasised that PowerGrid will take over the substation only when it is completed in accordance with plans and specifications approved by PowerGrid and the relevant authority. It is particularly important that the access to the substation must be clear and passable for transportation of heavy equipment.

4.9.3.4 Floor frames are needed for some types of switchgear. Prior to the final rendering of the switchroom floor, the LEW is to notify the project engineer-in-charge to make arrangements for the floor frame to be installed, if it is necessary.

4.9.3.5 Requirements on handover of a completed transmission substation are given in General Requirements for EHV Substation (Appendix 17).

4.9.4 Installation Of Current Transformer Operated Meters

4.9.4.1 For supply capacity exceeding 75kVA, current transformer operated meters are required. The LEW is required to provide the three metering current transformers and a pre-wired metering panel on the customer’s intake switchboard complete with Meter Section approved type test block, 6A 10kA MCB and pilot lamps and metering cables to the busbars.

4.9.4.2 On the day the LEW arranges with SPSL for a date for energisation of the service connection, he should also bring the letter of appointment for energisation of the service connection to Meter Section to arrange for the installation of meters.

On the appointed day of meter installation, the LEW or his representative must be present to provide a 230V 13A single phase supply for testing of the meters.

4.9.5 Procedure For Application For Licence To Use Or Operate An Electrical Installation

4.9.5.1 General

4.9.5.1.1 Under the Electricity Act, electrical installations in non-domestic premises, residential buildings and condominiums with an approved load greater than 45kVA are required to be licensed. In addition, certain premises classified as engaging in dangerous trades, are also required to be licensed even though they may have approved electrical loads not exceeding 45kVA.

4.9.5.1.2 Application forms for electrical installation licences are available at Energy Market Authority, 111 Somerset Road, #11-06, Singapore Power Building, Singapore 238164, or via the EMA website at www.ema.gov.sg.

4.9.5.2 Conditions For The Issue Of The Licence

4.9.5.2.1 Conditions for the issue of the electrical installation licences are governed by EMA.

4.9.5.2.2 The minimum grade of LEW required to take charge of the electrical or supply installation is determined by the total approved load. The grades of Electrical Workers and their authorisation conferred under the respective EMA licences are:

Grades of Authorisation Electrical Workers Design Maintain/Operate Electrician 45kVA 45kVA

Technician 150kVA 500kVA

Engineer No limit Subject to licence conditions

4.9.5.3 Submission Of EMA Forms

4.9.5.3.1 The relevant application forms are to be completed and submitted to EMA with the necessary licence fees through the LEW in charge of the electrical installation. This must be done no later than 2 weeks before the date of the turn-on of the electricity supply.

4.9.5.3.2 The validity of the licence is for a period of 12 calendar months.

4.9.6 Procedure For De-Energisation/Disconnection Of Service Cables 4.9.6.1 De-Energisation Of Service Cable For Maintenance Purpose

4.9.6.1.1 The LEW who needs to de-energise an existing service cable for the purpose of maintenance or upgrading of the customer’s installation must submit the ADRE form to PowerGrid 7 business days in advance (Appendix 19).

4.9.6.1.2 The SDRE form (Appendix 20) must be used to ensure the service cable is safely isolated after de-energisation and fit to be energised before re-energisation. Both PowerGrid’s officer in-charge and the LEW must duly complete and sign Part I and Part II of the form after de-energisation and before re-energisation of the service cable respectively.

4.9.6.2 Disconnection Of Service Cables Upon Closing Of Account 4.9.6.2.1 The customer must close the account with SPSL.

4.9.6.2.2 The customer must write to SPSL for disconnection of service cables and removal of electricity meters.

For Contestable Customers, an advance notice of 14 business days is required.

For Contestable Customer, the LEW must duly complete and sign Part III of the SDRE form.