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Operation Analysis Production and operations Analysis

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Chapter 5: Operation Analysis Production and operations Analysis

Product Characteristics (in detail)

Characteristic of Orchid

The orchid can classify by objective in classification such as

1. Classify by family of orchid such as Dendrobium, Oncidium, Vanda and etc. 2. Classify by roots system and material.

 Terrestrial orchid

 Epiphytic orchid

 Semi-terrestrial orchid

 Semi-epiphytic orchid. 3. Classify by type of growth and shape

 Monopodial and Sympodial

4. Classify by native land is classify by use climate in place that find out them, growth with the environment. The advantage of this choice is can choose the appropriate environment for plant them such as

 Tropical orchid is the orchids that have native land in tropical areas is 12 degrees north to 12 degrees south that have the daytime temperature not less than 21 Celsius and the night temperature not less than 18 Celsius such as Dendrobium, Mokara, and Vanda.

 Sub-tropical orchid is the orchids that have native land in temperature colder than Tropical, in daytime between 18-21 Celsius and night between 15.5-18 Celsius such as Cattleya,and Oncidium.

 Temperate orchid is the orchids that have native land in rather cold areas, in daytime between 14.5-15.5 Celsius and night between 12.5-14.5 Celsius such as Miltonia and Odontoglossum.

 Cold climate orchid is the orchid that have natives land in cold areas, in daytime between 12.5-14.5 Celsius and night between 10-12.5 Celsius e.g. Cymbidium

Specification and feathers

 ZONE 1 & ZONE 2: Cultivation of Orchids TEMPERATURE ORCHIDS ROOM

To produce beautiful, long-lasting blooms, orchids must produce energy in the form of carbohydrates during the day when the temperature is high and store that energy at night when the temperature drops. This temperature fluctuation is necessary for orchids to bloom. Without a day-night fluctuation of 10-15 degrees Fahrenheit, the plants will grow plenty of healthy foliage but may stubbornly refuse to flower. A night temperature of 60-62 degrees F is ideal for optimum growth, but temperatures as low as 55 degrees F will not harm your plant. Daytime temperatures should range between 70 and 80 degrees F. Temperatures as high as 90-95 degrees F for short periods will cause no harm, however, as long as proper humidity and air circulation are maintained.

THINGS TO CONSIDER: In the world of the orchid, temperature, light and humidity work in conjunction with one another, and unless a harmonious relationship is achieved between them, optimum growth is not possible. In instances of low humidity, high temperatures can be dangerous; in the case of too much atmospheric moisture, the effects of low temperatures can be over-emphasized. A widely held misconception is that all tropical orchids need extremely high temperatures to survive. This is not altogether true, and to subject them to such treatment can be disastrous. In the very early days of orchid cultivation, many failures were due to growing orchids in the excessive temperatures of a "stove" house.

TROPICAL ORCHIDS ROOM

General: Tropical orchids are no more difficult to grow than other plants, but because most of them are epiphytes (tree dwelling plants) their culture is different from that of other types of plants. British orchid growers failed in the early 1800's when they attempted to grow tropical orchids under dark, hot, and steamy conditions. They succeeded only when they realized that most tropical orchids grew at higher, cooler elevations and in the upper branches of trees where they got considerable light and perfect drainage.

Lighting: In the greenhouse, most orchids require some shading to prevent the leaves from overheating. In the home, however, orchids need the maximum light available. Placing them outside under the shade of tall trees during the summer months is very beneficial. Do not

place them in full sun, however, or the leaves will burn. Also, do not place the plants on the ground, for insects and slugs (snails) can enter the pots and damage the plants. Pot hangers can be used to suspend the plants from tree branches, chains, strong trees, or other structures. Temperature: In the home, placing the orchids in a room with relatively cool temperatures will help guard against dehydration. Most orchids are actually most happy at temperatures below the comfort level of humans, especially at night. Orchid greenhouses are usually maintained at 55-65 degrees at night.

Soil: Potting mixes for tropical orchids are loose mixtures of organic material such as fir bark (not pine bark), tree fern, osumda fiber, with small amounts of peat, perlite, cork, or charcoal added. The object is to have a mix that drains well, but holds some moisture. Most commercial orchid growers supply ready-to-use orchid mixes in small quantities. Orchids usually need repotting only once every two to three years.

Moisture: In watering orchids, it is best to soak the potting mix thoroughly and wait until the surface is relatively dry before watering again. Most orchids in fir bark based mixes will need watering no more than once every 5 to 7 days.

Fertilizer: All plants can be fertilized safely with a water-soluble urea free fertilizer such as Grow more 20-10-20 about once a month. Some orchid growers prefer to mix water-soluble fertilizers weaker than indicated on the package instructions and to use them every second or third watering. Always water before fertilizing and remember that it is best to under-fertilize rather than to over-fertilize. With the lower light and drier conditions in the home, orchids cannot use as much fertilizer as they can use in the greenhouse. Some growers like to increase the humidity around their orchids in the home by using "humidity trays" or trays of wet gravel around or under the plants. Pots should not touch the surface of the water.

 ZOME 3:Service Customers - Living room

In the living room, customers can relax, read, watch movies and TV, or play video games. Customers waste hours on the Internet. They welcome visitors and chat with them. It is the space where we function as social and solitary creatures, often at the same time. It is, biologically speaking, a useless room. And yet, it’s probably the room most of us like the most.

- Office room

 The office room is located in an orderly clean.

 The group works with the same characteristics or similar to be included in the same area for ease of control and order.

 A convenient way.

 The ventilation system, lighting, color, temperature in the room. - Orchid Cut Flowers

In the recent past, orchids could only be purchased from nurseries and other specified orchid growers. Today, you can find orchids blooming on the display racks of discount stores, home centers, even grocery stores, for prices that seem to belong to much more modest plants. But there could be a hidden cost to these amazing bargains.

- Laboratory

Orchid Tissue Laboratory, We are a full-service laboratory offering custom lab services for the orchid grower. We encourage small accounts as well as larger ones. In addition to our strong set of skills, we offer clients premier service and adhere to the strictest ethical standards. While we intend to offer flasks in the future, we do not presently sell plants.

- Toilet

The toilet is divided into two zones, men and women, clean and hygienic.

Services Process

Our orchid super market Company’s service processes will consider with pre-pickup, picking up service and post- pickup service. And we also provide services from web in order to serve our customers as comfortable as possible.

a) Pre-Pickup Service

Once the customer contact us for planning their orchid cultivation going smoothly by give an idea and find the vendors according to their effort. We will provide following services:

- Sending the catalog (various orchid types) - Reservation to buy.

- Counseling to Find and select the perfect type of orchid. - Estimate the actual cost of cultivation.

b) Picking up Service

In this period, even the people just visit our company for seeing or taking photo, we just try to explain and encourage to sale our product.

- Provide the narrator to introduce our product in orchid display counter. - Make demonstration program to attract customers.

- Make sure every section do their job efficiently. - Make membership system.

- Arrange the parking

- Meet and greet all of participants.

- Communicate and answer all questions from guests as well as cultivate. - Warranty to help cultivation system.

c) Post-Wedding Service

Although the our product is sold, we still care and on the following services - Update orchid industry’s news (new types, new technique of cultivating) - Check the customers’ orchid.

- Make sure outcome is satisfy the orchid - Estimate the guest’s perception

- Send the thank you card or present to customers the following day of the anniversary. - Taking care the orchid cultivation (after caring service)

Location

Chiang Rai Orchid Export Co., Ltd. is located on Paholyothin road. It’s opposite Chiang Rai Central Plaza and near the football field. 10kilometers from Mae Fah Luang – Chiang Rai International Airport to Chiang Rai Orchid Export Co., Ltd. and 1kilometer from Seeyakmaekorn to Chiang Rai Orchid Export Co., Ltd.

Figure 1: Location map

Figure 3: Local map

Facility layout

Figure 1: Chiang Rai Orchids Export

Figure 3: Zone 1

Figure 5: Zone 3

Our company is divided into three zones including:

 Zone 1 and Zone 2 is the cultivation of orchids. This zone can be classified as temperate orchids and tropical orchids. Some orchids like cold weather. There can be no sunlight for a long time and some orchids like hot weather or like sunlight so, it cannot be cultivated combination.

 Zone 3 is zone for service customers including living room, office, orchid Cut Flowers, laboratory, store, toilet, and car parking. It is important point for our customers. Which customer can ask about some information that relates our company, payment the services, and order our orchids this here. Orchids select room is room for screening orchid into the box to export to customers that order, professional staffs, and packing process to ensure that all products will be delivered to customers in best

condition. Laboratory room is laboratory facilities offering high quality mericlone and seed culturing services for the orchid and ornamental plant industry. All stages of the growing cycle to satisfy customer needs; including flasks, community-pots, seeding, medium, blooming and flowering sizes. In addition, we have entrances two ways is the way into the car park and the way which is walking distance into the front of the company to provide convenience for customers.

Equipment of zone 1: cultivation of orchids

1. Plastic Pot

Brand: Size 4 inch Price: 3 Baht Brand: Size 6 inch Price: 4 Baht

Reference: http://www.orchidshoponline.com/goods-4.html 2. Wire 3 line

Brand: Wire 3 line length 7.5 c.m. Price: Baht: 300 Baht/120 piece

3. Plastic Rack 1.5”

Brand: Plastic Rack 1.5” Size 25”x14”x1” Price: 25 Baht

Reference: http://www.orchidshoponline.com/goods-5.html

4. Plastic Rack 3.5”

Brand: Plastic Rack 3.5” Size 25”x14”x1” Price: 25 Baht

Reference: http://www.orchidshoponline.com/goods-6.html 5. Plastic for put to fertilizer 1”

Brand: Plastic for put to fertilizer 1” Price: 1 Baht

Reference: http://www.orchidshoponline.com/goods-99.html

6. Plastic for put to fertilizer 2”

Brand: Plastic for put to fertilizer 2” Price: 2 Baht

Reference: http://www.orchidshoponline.com/goods-100.html

7. Plastic put to plastic pot

Brand: Plastic put to plastic pot size 4” price: 30 Baht/ 10 pieces Brand: Plastic put to plastic pot size 6” price: 40 Baht/ 10 pieces Reference: http://www.orchidshoponline.com/goods-361.html

8. Plastic label

Brand: Plastic label Price: 160 Baht/100 piece

Reference: http://www.orchidshoponline.com/goods-284.html 9. Fertilizer formula 16-21-27

Brand: Fertilizer formula 16-21-27 Price: 180 Baht

Reference: http://www.aorchid.com/product-category/121251/ 10. Fertilizer formula 20-20-20

Price: 180 Baht Reference: http://www.aorchid.com/product-category/121251 11. Coir Brand: Coir 106329 Price: 50 Baht Reference: http://www.nanagarden.com 12. Coir

Brand: Coir 770401-A201 Price: 5 Baht

Reference: http://www.thaitambon.com/tambon/tsmepdesc.asp? 13. Dripper

Brand: Dripper Price: 2 Baht

Reference: http://sprinklerthai.tarad.com/product.detail_166405_th_905107

14. Set of Dripper

Brand: Set of Dripper Price: 2 Baht

Reference: http://www.sprinkler-thai.com/product_166405_th

15. Equipment of Dripper 3 line

Brand: Equipment of Dripper 3 line Price: 3 Baht

Reference: http://www.kanokproduct.com/product- 16. Equipment of Dripper 1 line

Price: 0.50 Baht

Reference: http://www.kanokproduct.com/product- 17. Equipment of Dripper

Brand: Equipment of Dripper Price: 165 Baht

Reference: http://www.kanokproduct.com/product- 18. Light Emergency Lamp

Brand: SAFEGUARD Compact Light COM645-212 Price: 1,580 Baht

Reference: http://www.champmarketing.net/index.php?page=product&productid=186 19. Fire extinguishers

Brand: Fire extinguishers (Dry Powder) Price: 650 Baht Reference: http://www.firefocusshop.com/product.detail_627732_th_2938938 20. Air conditioning Brand: Mitsubishi MS-SGG13VC Price: 15,200 Baht Reference: http://www.xn--42c6bc8ab3d7abd0mtd8a.com/ 21. Lamp Brand: Philips Price: 380 Baht Reference: http://shopping.sanook.com/product/6515032 22. Plastic dome camera

Brand: MVD5830 Price: 4,537 Baht Reference: http://gcshop.gctechnology.co.th 23. Fan Brand: Masterkool Price: 9,500 Baht Reference: http://www.masterkool-ccs.com/19/Ecokool-Ice-24.html 24. Wall-mounted speakers

Brand: TOA BS-633A Price: 490 Baht

Reference: http://www.stereohouse.co.th 25. Bin

Brand: Bin

Price: Baht: 300 Baht

Reference: http://www.24plast.com/product-th-

Equipment of zone 2: cultivation of orchids

1. Plastic Pot

Brand: Size 4 inch Price: 3 Baht Brand: Size 6 inch Price: 4 Baht

Reference: http://www.orchidshoponline.com/goods-4.html 2. Wire 3 line

Brand: Wire 3 line length 7.5 c.m. Price: Baht: 300 Baht/120 piece

3. Plastic Rack 1.5”

Brand: Plastic Rack 1.5” Size 25”x14”x1” Price: 25 Baht

Reference:http://www.orchidshoponline.com/goods-5.html 4. Plastic Rack 3.5”

Brand: Plastic Rack 3.5” Size 25”x14”x1” Price: 25 Baht

Reference:http://www.orchidshoponline.com/goods-6.html 5. Plastic for put to fertilizer 1”

Price: 1 Baht

Reference: http://www.orchidshoponline.com/goods-99.html 6. Plastic for put to fertilizer 2”

Brand: Plastic for put to fertilizer 2” Price: 2 Baht

Reference: http://www.orchidshoponline.com/goods-100.html 7. Plastic put to plastic pot

Brand: Plastic put to plastic pot size 4” price: 30 Baht/ 10 pieces Brand: Plastic put to plastic pot size 6” price: 40 Baht/ 10 pieces Reference: http://www.orchidshoponline.com/goods-361.html

Brand: Plastic label Price: 160 Baht/100 piece

Reference: http://www.orchidshoponline.com/goods-284.html 9. Fertilizer formula 16-21-27

Brand: Fertilizer formula 16-21-27 Price: 180 Baht

Reference: http://www.aorchid.com/product-category/ 10. Fertilizer formula 20-20-20

Brand: Fertilizer formula 16-21-27 Price: 180 Baht

Reference: http://www.aorchid.com/product-category/121251/ 11. Coir

Brand: Coir 106329 Price: 50 Baht

Reference: http://www.nanagarden.com/ 12. Coir

Brand: Coir 770401-A201 Price: 5 Baht Reference: http://www.thaitambon.com/tambon/tsmepdesc.asp? 13. Dripper Brand: Dripper Price: 2 Baht Reference: http://sprinklerthai.tarad.com/product.detail_166405_th_905107 14. Set of Dripper

Brand: Set of Dripper Price: 2 Baht

Reference: http://www.sprinkler-thai.com/product_166405_th 15. Equipment of Dripper 3 line

Brand: Equipment of Dripper 3 line Price: 3 Baht

Reference: http://www.kanokproduct.com/product-% 16. Equipment of Dripper 1 line

Brand: Equipment of Dripper 1 line Price: 0.50 Baht

Reference: http://www.kanokproduct.com/product- 17. Equipment of Dripper

Brand: Equipment of Dripper Price: 165 Baht

18. Light Emergency Lamp

Brand: SAFEGUARD Compact Light COM645-212 Price: 1,580 Baht

Reference: http://www.champmarketing.net/index.php?page=product&productid=186 19. Fire extinguishers

Brand: Fire extinguishers (Dry Powder) Price: 650 Baht Reference: http://www.firefocusshop.com/product.detail_627732_th_2938938 20. Air conditioning Brand: Mitsubishi MS-SGG13VC Price: 15,200 Baht Reference: http://www.xn--42c6bc8ab3d7abd0mtd8a.com/

21. Lamp

Brand: Philips Price: 380 Baht

Reference: http://shopping.sanook.com/product/6515032 22. Plastic dome camera

Brand: MVD5830 Price: 4,537 Baht Reference: http://gcshop.gctechnology.co.th 23. Fan Brand: Masterkool Price: 9,500 Baht

Reference: http://www.masterkool-ccs.com/19/Ecokool-Ice-24.html 24. Wall-mounted speakers

Brand: TOA BS-633A

Price: 490 Baht

Reference: http://www.stereohouse.co.th 25. Bin

Brand: Bin

Price: Baht: 300 Baht

Reference: http://www.24plast.com/product-th-

Equipment of zone 3: Office

Brand: Box Price: 17 Baht Reference: http://www.box2go.in.th/item/20 2. The Car Brand: Car Price: 654,000 Baht Reference: http://www.thaicar.com/demo/new_car/detail.php 3. Sofa

Brand: Sofa MONTI Price: 8,900 Baht

Reference: http://www.furnituretohome.com 4. Lab Shirt

Brand: Lab Shirt Price: 290 Baht

Reference: http://npshop1999.com 5. Closing of nose

Brand: Closing of nose Price: 0.70 Baht Reference: http://www.biocleans.net/mask.html 6. Boots Brand: Boots Price: 150 Baht Reference: http://www.sumjob.com/boot/ 7. Refrigerator

Price: 6,200 Baht Reference: http://www.priceza.com/ 8. Scissors Brand: Scissors Price: 20.25 Baht Reference: http://www.chornakorn.co.th/products.php?cat_id=13&cat_sub_id=47 9. Glass

Brand: Glass No. 81 high 12 cm. 10 oz. (278 ml.)-u Price: 16 Baht

Reference: http://www.kaew9.com/catalog.php?idp=81 10. Bin

Brand: Bin

Price: Baht: 300 Baht

11. Calculator

Brand: Calculator Price: 160 Baht

Reference: http://www.calculatorthailand.com/ 12. Cutter

Brand: Cutter No.303 Price: 10.25 Baht Reference: http://www.chornakorn.co.th/products.php?cat_id=13&cat_sub_id=48 13. Broom Brand: Broom Price: 25 Baht Reference: http://www.otop-thailand.com/

14. Swab

Brand: Swab Price: 160 Baht

Reference: http://www.siamonlineshop.com/question.asp?QID=90554 15. Medicinal liquid

Brand: medicinal liquid Price: 120 Baht

Reference: http://www.worachat.com/index. 16. Computer

Brand: HP Compaq Presario CQ3072L (KY781AA#AKL) Price: 17,300 Baht

17. Printer

Brand: BROTHER INKJET ALL IN ONE (MFC-5890CN) Price: 6,890 Baht Reference: http://www.reghardware.com/ 18. Television Brand: Philips 42" 42PFL5606S Price: 29,990 Baht Reference: http://www.lcdtvthailand.com/ 19. Telephone

Brand: Siemens Gigaset 5005 Price: 690 Baht

20. Wall-mounted speakers

Brand: TOA BS-633A Price: 490 Baht Reference: http://www.stereohouse.co.th 21. DVD player Brand: SONY DVP-K68P Price: 1,990 Baht Reference: http://www.yopi.co.th/prd_1953693 22. Microphone Brand: JTS Price: 5,900 Baht

Reference: http://www.accessprosystem.com 23. Medium Rack

Brand: Medium Rack

Price: 1,990 Baht Reference: http://www.weloveshopping.com 24. Water dispenser Brand: HYUNDAI Price: 13,100 Baht Reference: http://www.air-ban.com/water_cold_hot/W2-310L.html 25. Light Emergency Lamp

Price: 1,580 Baht

Reference: http://www.champmarketing.net/index.php?page=product&productid=186 26. Fire extinguishers

Brand: Fire extinguishers (Dry Powder)

Price: 650 Baht Reference: http://www.firefocusshop.com/product.detail_627732_th_2938938 27. Air conditioning Brand: Mitsubishi MS-SGG13VC Price: 15,200 Baht Reference: http://www.xn--42c6bc8ab3d7abd0mtd8a.com/ 28. Desk Brand: Melamine Price: 3,900 Baht

Reference: http://www.thaiofficepro.com/page.php?id=23&mnid=34&pid=16 29. Chair Brand: NSB office Price: 1,082 Baht Reference: http://www.nsboffice.com/productdetail-gid-1657.aspx 30. Filing cabinet Brand: DAIWA Price: 2,840 Baht Reference: http://www.daiwafurniture.com/product/cabinet_dr-215.asp 31. Lamp

Brand: Philips Price: 380 Baht

Reference: http://shopping.sanook.com/product/6515032 32. Plastic dome camera

Brand: MVD5830 Price: 4,537 Baht

Reference: http://gcshop.gctechnology.co.th 33. Vacuum bottle

Brand: Vacuum bottle size 2.5 L. Price: 399 Baht

Reference: http://www.electrics4you.com/index.php?mo=30&cid=174380 34. Photocopier

Brand: Photocopier Samsung SCX 4828FN Price: Baht: 16,900 Baht

Reference: http://www.bangkokcopier.com 35. Water closet Brand: KOHLER Price: 1,549 Baht Reference: http://www.191sale.com 36. Basin Brand: Olicsion Price: 750 Baht Reference: http://www.ppdynamic.com/product.detail_24991_th_217928

Logistic Management

Product management in organization need to the logistics management. Organization is required logistic system for transportation and business management in service of our have

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