4. Case A – INTERREG IVB MARE 30
4.3 Organizational Learning (MARE) 36
This section describes the results of the learning outcome and conditions belonging to organizational
learning. The hypothesis is that (a combination of) two conditions could be relevant to organizational
learning: ‘participant properties’ and ‘partner organization properties’.
Outcome: organizational learning
One interviewed project participant reported very high level of organizational learning (MP2). Two
interviewees (MP3)(MP5) scored high for the outcome ’organizational learning’ while three other
partner organizations had scores which suggest that the level of organizational learning was quite low.
The methods used to transfer project knowledge inside the partner organization varied for each
interviewee. Two interviewees (MP2)(MP3) used meetings to inform others about project results. Four
interviewed project participant chose to present the project knowledge and results through a
presentation, which were given to direct colleagues (i.e. colleagues from the same department) and in
some cases to other departments. We can differentiate two ways in which project knowledge was used
by the partner organizations. Local authorities used the project knowledge to improve policies (e.g.
new design standards for urban planning) or write new guidelines focusing on climate change. The
scientific partner organizations included the project knowledge in their education (e.g. Climate Proofing
Toolbox) and their scientific work.
Condition: Participant properties
The assessment of this condition had been done in terms of: ability, motivation and opportunity. The
hypothesis belonging to this condition reads: The higher the ability, motivation, opportunity of project
participants in relation to knowledge transfer to their respective organization, the greater the degree
of organizational learning. Ability
All interviewed project participants had generally worked for a long time period at their respective
partner organization before MARE started (+3 years). All of them had insights in what different
departments inside their respective organization do. Most interviewed project participants held some
influence in their respective departments and for two partner organizations (MP2)(MP1) this influence
extends to various relevant departments including higher‐ups and decision makers. Motivation
Three out of the six interviewed project participants (MP6)(MP3)(MP1) were not actively trying to share
project knowledge with other colleagues from the same partner organizations and only transferred
knowledge when the opportunities arose. For example, one project participant mentioned how project
knowledge was only transferred when colleagues came asking for information about the MARE project.
Three other project participants made an effort to share project knowledge with direct colleagues and
one of those three participants (MP2) also shared project knowledge with other colleagues including
colleagues at higher positions (e.g. decision‐makers). Opportunity
There was a clear difference in the amount of opportunities to transfer knowledge which were provided
opportunity arose in which project knowledge could be transferred to colleagues. For example
presenting project results during one lunch presentation. Two other project participants (MP3)(MP1)
were afforded more than one opportunities to transfer project knowledge to direct colleagues. There
were also two project participants (MP5)(MP2) who had various opportunities to transfer knowledge
to direct colleagues and colleagues from other departments.
Condition: Partner organization properties
This condition was assessed based on the following indicators: ‘prior related knowledge’, ‘cognitive
embedding’ and ‘supportive organizational context’. The hypothesis reads, the higher the adsorption
capacity of partner organizations, which relates to their prior related knowledge and experience, the
relevance of the project theme and the supportiveness of the organization, the greater the degree of
organizational learning. Prior related knowledge
The past experience with the project theme or/and international projects differed for the six partner
organizations. According to three interviewed project participants (MP5)(MP4)(MP2) their respective
partner organization had none or limited experience with the project theme or the international
contexts. Two other partner organizations (MP1)(MP6) had participated in at least one international
project and one project with a similar theme. One partner organization (MP3) had extensive experience
with both the theme and the international context due to its participation in several INTERREG III
projects, national and international research projects focusing on a similar theme. Cognitive embedding
The project theme was seen as highly relevant to large parts of most partner organizations. Only one
partner organization (MP4) reported a low score for cognitive embedding, with the project theme only
being relevant to one department. The highest score for cognitive embedding was given to a partner
organization (MP6) whose organization identified the project theme as one of the research topics.
According to its project manager, the project theme was important to all relevant parts of the
organization.
Supportive organizational context
Three out of the six project participants (MP6)(MP2)(MP1) stated that their respective partner
organizations had only supportive factors and no restrictive factors towards learning and knowledge
transfer related to climate change adaptation. Two other partner organizations were more supportive
than restrictive towards learning and knowledge transfer. Only one partner organization (MP4) was
fully restrictive towards learning about climate change adaptation. The interviewed project participant
from this partner organization mentioned how colleagues showed no interest in the project and that
the lack of technical background restricted the uptake of project knowledge.
Synthesis and preliminary observations
Our hypothetical model reads that two partner‐specific conditions ‘participant properties’ and ‘partner
organization properties’ may affect the outcome ‘organizational learning’. Participants with the ability,
and partner organizations with prior related knowledge, who view the project theme as urgent and are
open to learning or change are expected to lead to high levels of organizational learning. Table 4‐3 Overview of scores for conditions and outcome of organizational learning (MARE)
Table 4‐3 provides an overview of all the scores for the conditions and outcome of organizational
learning. For four project participants (MP2)(MP3)(MP4)(MP5) the scores of both conditions reflected
the level of organizational learning. For two other partner organizations the opposite holds true and
low level of organizational learning was reported despite the high scores in ‘participant properties’ and
‘partner organization properties’. A major factor behind the low level of organizational learning for two
project participants (MP1)(MP6) appears to be the lack of motivation to share project knowledge with
colleagues (‘‐‘ score for both project participants). In additions, we believe that there was a lack of time
in transferring project knowledge to partner organizations either due to the extra responsibilities as a
lead partner (MP1) or the huge learning curve as a result of a lack of prior related knowledge (MP4).
This might explain the low amount of knowledge transfer to colleagues and the resulting uptake of this
knowledge by these colleagues for both partner organizations.
The outcome ‘organizational learning’ was measured based on the extent to which project knowledge
had been transferred to the partner organization and what was done with the project knowledge inside
this organization. The methods used to transfer project knowledge in the organization was either
through meetings to inform colleagues or giving presentations. How partner organizations used the
project knowledge or results differed depending on the type of partner organization. Local authorities
used the project knowledge to improve policies (e.g. new design standards for urban planning) or write
new guidelines focusing on climate change. The scientific partner organizations included the project
knowledge in their education (e.g. Climate Proofing Toolbox) and their scientific papers.
Project (MP1) (MP2) (MP3) (MP4) (MP5) (MP6) Organizational learning ‐ ‐‐ ++ + ‐ + ‐ Transmission (weight 1) + ‐ ++ + ‐ + ‐ Presentation (weight 2) ‐ ‐‐ ++ ‐‐ ‐‐ + ‐ Interaction (weight 3) ‐ + + + ‐ ‐‐ ‐‐ Adoption (weight 4) ‐ ‐‐ + + ‐‐ + ‐ Influence (weight 5) + ‐ + + + ++ ‐ Implementation (weight 6) ‐ ‐‐ + ‐ ‐ + ‐ Participant properties + + ++ + ‐ ++ ‐ Ability ++ ++ ++ + ‐ + + Motivation + ‐ ++ ‐ + ++ ‐ Opportunity + + ++ + ‐ ++ ‐
Partner organization properties + ++ + ++ ‐‐ + ++
Prior related knowledge + + ‐ ++ ‐‐ ‐ +
Cognitive embedding + + + + ‐ + ++