11-2 Failure mode recall function
2. Outdoor unit failure mode table
56 Operation start
Check the outdoor unit LED indicator.
Refer to 11-6.
A "Check of power supply".
• Indoor unit serial signal error Refer to 11-6. B "How to check mis-wiring and serial signal error". • COOL or HEAT operation only Refer to 11-6. C "Check of R.V. coil". • When cooling, room is not cool. Refer to 11-6.E "How to check inverter/ compressor". • When cooling, heat
exchanger of non-operating indoor unit frosts.
•When heating, non- operating indoor unit gets warm.
Refer to 11-6.
D "Check of LEV".
• When cooling, dew drops in the non-operating indoor unit. Check of mis- piping
• When heating, room does not get warm. Refer to 11-6.E "How to check inverter/ compressor". Check mis-piping, shortage of capacity. Refer to 11-4.
"Troubleshooting check table". OFF
Both LED 1 and LED 2 lighting
LED 1 or LED 2 has blinked.
11-3. Instruction of troubleshooting
• Check the indoor unit with referring to the indoor unit service manual, and confirm that there is any problem in the indoor unit.
Then, check the outdoor unit with referring to this page.
11-time flash
15-time flash
• Check the connecting wire between outdoor electronic control P.C. board and power board.
• Replace the power board.
• Check the connecting wire among electronic control P.C. board, noise filter P.C. board and power board.
• Replace the power board.
• Refer to 11-6.D "Check of LEV".
• Check the drain pump of the indoor unit. When the communication between
boards protection stop is continuously performed twice. Communication error occurs between the electronic control P.C. board and power board for more than 10 seconds.
Current sensor protection stop is continuously performed twice. When a short or open circuit is detected in the current sensor during compressor operating.
The protection stop of the zero cross detecting circuit is continuously performed 10 times. When zero cross signal cannot be detected while the compressor is operating.
When a failure is detected in the operation of the converter during operation.
When the bus-bar voltage exceeds 400V or falls to 200V or below during compressor operating. When the bus-bar voltage exceeds 400V or falls to 50V or below during compressor operating.
Communication error between P.C. boards
Current sensor
Zero cross detecting circuit
Converter
Bus-bar voltage (1)
Bus-bar voltage (2)
wEven if this protection stop is performed continuously three times, it does not mean the abnormality in outdoor power system.
LEV for drain
Lighting 6 times Lighting 7 times 5 times Goes out 5 times Goes out 5 times 6 times Goes out Goes out
When the indoor unit detects any abnormal in the LEV for drain. Lighting Lighting
Abnormal point
(Failure mode / protection) Condition Correspondence
Indoor/outdoor unit failure mode
recall function LED indication
(Outdoor P.C. board) LED 1 LED 2 The left lamp of
OPERATION INDICATOR lamp(Indoor unit)
57
11-4. Troubleshooting check table
LED2 LED1
Outdoor electronic control P.C. board (Parts side)
Lighting
LED1 LED2
Lighting
LED1(Red) LED2(Yellow)
Lighting Twice Outdoor power system
• Check the connection of the compressor connecting wire.
• Refer to 11-6.E "How to check inverter/compressor". • Check the stop valve.
Lighting 3 times Discharge temperature thermistor
• Refer to 11-6.F "Check of outdoor thermistors".
• Refer to 11-6.F "Check of outdoor thermistors". Outdoor heat exchanger
temperature thermistor
Defrost thermistor
Lighting 7 times Nonvolatile memory data • Replace the outdoor electronic control P.C. board.
Lighting 8 times Current sensor • Replace the power board.
Lighting 11 times Communication error between P.C. boards
• Check the connecting wire between outdoor electronic control P.C. board and power board.
Lighting 12 times Zero cross detectingcircuit • Check the connecting wire among outdoor electronic control P.C. board, noise filter P.C. board and power board.
Abnormal point / Condition Correspondence
When a short circuit is detected in the thermistor during operation, or when an open circuit is detected in the thermistor after 5 minutes (in cooling) and 10 minutes (in heating) of compressor start-up. When a short circuit is detected in the thermistor during operation, or when an open circuit is detected in the thermistor after 5 minutes of compressor start-up.
• Refer to 11-6.F "Check of outdoor thermistors". • Replace the outdoor electronic control P.C. board. Indication
When over current protection stop is continuously performed three times within 1 minute after the compressor gets started, or when converter protection stop or bus-bar voltage protection stop is continuously performed three times within 3 minutes after start-up.
When a short circuit is detected in the thermistor during operation, or when an open circuit is detected in the thermistor after 10 minutes of compressor start-up.
Condition
When the nonvolatile memory data cannot be read properly. Fin temperature thermistor P.C board temperature thermistor Lighting 4 times Ambient temperature thermistor
Current sensor protection stop is continuously performed twice.
When the communication protection stop between boards is continuously performed twice.
The protection stop of the zero cross detecting circuit is continuously performed 10 times.
When a short or open circuit is detected in the thermistor during operation.
When a short or open circuit is detected in the thermistor during operation.
5 times Lighting
IPM protection
Lock protection
3 times Goes out Discharge temperatureprotection • Check the amount of gas and refrigerant circuit. • Refer to 11-6.D "Check of LEV". Fin temperature protection P.C. board temperature protection High-pressure protection
8 times Goes out Converter protection • Replace the power board.
Bus-bar voltage protection (1)
• Replace the power board. Bus-bar voltage
protection (2)
13 times Goes out Outdoor fan motor • Refer to 11-6.G "Check of outdoor fan motor".
Lighting 8 times Current sensorprotection • Replace the power board.
Lighting 11 times Communication between P.C. boards protection
• Check the connecting wire between outdoor electronic control P.C. board and power board.
Lighting 12 times Zero cross detecting circuitprotection • Check the connecting wire among outdoor electronic control P.C. board, noise filter P.C. board and power board. •Check refrigerant circuit and refrigerant amount. •Refer to 11-6.G "Check of outdoor fan motor".
• Check around of gas and the refrigerant circuit. • Check of stop valve.
• Reconnect compressor connector.
• Refer to 11-6.E "How to check inverter/compressor". • Check the stop valve.
• Check the power module (PAM module). Twice Goes out
4 times Goes out
5 times Goes out
9 times Goes out
When overcurrent is detected after 30 minutes of compressor start-up. When overcurrent is detected within 30 minutes of compressor start-up
When the bus-bar voltage exceeds 400V or falls to 200V or below during compressor operating.
When the bus-bar voltage exceeds 400V or falls to 50V or below during compressor operating.
When discharge temperature exceeds 240.8˚F during operation. Compressor can restart if discharge temperature thermistor reads 212˚F or less 3 minutes later.
When the fin temperature exceeds 188.6˚F during operation. When the P.C. board temperature exceeds 158˚F during operation. When high-pressure is detected with the high-pressure switch (HPS) during operation. (MXZ-3A30NA , MXZ-3A30NA - 1 , MXZ-4A36NA)
When failure occurs continuously three times within 30 seconds after the fan gets started.
When a short or open circuit is detected in the current sensor during compressor operating.
Communication error occurs between the outdoor electronic control P.C. board and power board for more than 10 seconds.
When zero cross signal cannot be detected while the compressor is operating.
When the outdoor heat exchanger temperature exceeds 158˚F during cooling or when indoor gas pipe temperature exceeds 158˚F during heating.
When a failure is detected in the operation of the converter during operation.
Outdoor unit does not operate.
Lighting Once LEV for drain • Refer to 11-6.D "Check of LEV".
• Check the drain pump of the indoor unit. When the indoor unit detects any abnormality in the LEV for drain.
• Refer to 11-6.F "Check of outdoor thermistors". Lighting 10 times
Gas pipe temperature thermistor A Gas pipe temperature thermistor B Gas pipe temperature thermistor C
When a short or open circuit is detected in the thermistor during cooling.
(A,B : MXZ-2A20NA, MXZ-3A30NA) (C : MXZ-3A30NA) No. 1 2 3 4 5 6 7 8 10 9 11 12 13 14 15 16 17 18 19 20 Symptom 'Outdoor unit stops and restarts 3 minutes later' is repeated.
MXZ-2A20NA, MXZ-2A20NA- 1 , MXZ-3A30NA
MXZ-3A30NA- 1 ,MXZ-4A36NA
ON
OFF 2.5-second OFF
2.5-second OFF
The flashing frequency shows the number of times the LED blinks after every 2.5-second OFF. (Example) When the flashing frequency is “2”.
0.5-second ON 0.5-second ON NOTE 1. The location of LED is illustrated at the right figure. Refer to 11-7.1.
58 Primary current protection
Secondary current protection High-pressure protection Defrosting in cooling
3 times Lighting Discharge temperature protection
• Check refrigerant circuit and refrigerant amount. • Refer to 11-6.D "Check of LEV".
• Refer to 11-6.F "Check of outdoor thermistors".
4 times Lighting Low dischargetemperature protection • Refer to 11-6.D "Check of LEV".• Check refrigerant circuit and refrigerant amount.
5 times Lighting
Cooling high-pressure protection
This symptom does not mean any abnormality of the product, but check the following points. • Check if indoor filters are clogged. • Check if refrigerant is short.
• Check if indoor/outdoor unit air circulation is short cycled.
-
-
These symptoms do not mean any abnormality of the product, but check the following points. • Check if indoor filters are clogged. • Check if refrigerant is short.
• Check if indoor/outdoor unit air circulation is short cycled. Twice Lighting
Once Lighting
When the frequency of the compressor is kept 80Hz or more and the discharge temperature is kept under 122˚F(COOL mode) /104˚F(HEAT mode) for more than 40 minutes.
When the frequency of the compressor is kept 80Hz or more and the discharge temperature is kept under 102.2˚F for more than 20 minutes.
When the outdoor heat exchanger temperature exceeds 136.4˚F during operation.
9 times Lighting Inverter check mode
Lighting Lighting Normal
When the unit is operated with emergency operation switch.
- When the input current exceeds 15A. When the current of the compressor exceeds 15A.
When the indoor gas pipe temperature exceeds 113˚F during heating. When the indoor gas pipe temperature falls 37.4˚F or below during cooling.
Outdoor electronic control P.C. board(Parts side) LED2 LED1
Lighting
LED1 LED2
Lighting
MXZ-2A20NA, MXZ-2A20NA- 1 , MXZ-3A30NA
MXZ-3A30NA- 1 ,MXZ-4A36NA
LED1(Red) LED2(Yellow) Abnormal point / Condition Correspondence
Indication Condition Outdoor unit operates. Outdoor unit operates normally. No. Symptom 21 22 23 24 25 26 27 ON
OFF 2.5-second OFF
2.5-second OFF
The flashing frequency shows the number of times the LED blinks after every 2.5-second OFF. (Example) When the flashing frequency is “2”.
0.5-second ON 0.5-second ON NOTE 1. The location of LED is illustrated at the right figure. Refer to 11-7.1.
59
11-5. Trouble criterion of main parts
MXZ-2A20NA MXZ-2A20NA - MXZ-3A30NA MXZ-3A30NA - MXZ-4A36NA
1 1Normal Discharge temperature thermistor (RT62) Fin temperature thermistor (RT64) WHT - RED RED - ORN
Measure the resistance using a tester. (Part temperature : 14˚F ~ 104˚F)
37.4"~ 53.9"
Part name Check method and criterion
1.2k"~ 1.56k"
Measure the resistance between terminals using a tester. (Winding temperature : 14˚F ~ 104˚F) Compressor W U V WHT RED BLK LEV WHT U RED WHT BLK V W (W) (V) (U) RED YLW BRN ORN BLU
Measure the resistance between lead wires using a tester. (Part temperature : 14˚F ~ 104˚F)
Outdoor fan motor
R.V. coil
Measure the resistance using a tester.(Part temperature : 14˚F ~ 104˚F) Linear expansion valve
Color of lead wire Normal
YLW - BRN BRN - BLU
Normal (Each phase)
13.4"~ 16.4"
Pressure Normal
HPS 537 ±22 PSIG
696 PSIG Open
Close High pressure switch
(HPS)