Each payment method requires different information. When an end user adds a payment method to an order, the Payment Details form below the Payment Lines list shows the appropriate fields for that payment method.
The available buttons on the form also change, to reflect the appropriate actions for that payment type. For example, a cash payment does not need to be authorized or settled, while a credit card payment does.
The following tables list important payment detail fields for each of the payment methods.
■ Checks - Table 27 on page 167
■ Credit Cards - Table 28 on page 167
■ Purchase Orders - Table 29 on page 169
■ Wire Transfers - Table 30 on page 169
Creating a Quote or Sales Order ■ Common Tasks for Creating Quotes and Sales Orders
Table 27 lists important payment detail fields for checks.
Table 28 lists important payment detail fields for credit cards. Table 27. Payment Detail Fields for Checks
Important Fields Description
Transaction Amount Amount for the individual payment transaction.
Payment Method Check
Payment Type Type of check being used: Personal, Corporate, or Cashiers. Check Number The identifying check number.
Date of Birth The customer’s date of birth.
Checking Account Number The bank account number for the check.
ABA Code The American Banking Association code for the bank on the check. Social Security # The customer’s social security number.
Drivers License State The state in which the customer has a driver’s license. Drivers License # The customer’s driver’s license number.
Bill To Account Name and Address
Name and address of the account being billed for this payment line item. Defaults from the Payment form.
Authorization Code Code indicating that authorization of the check has been given. Authorization Date Date authorization was given for the check. Can be entered manually
or configured to be entered automatically.
Check Mailing Address Your company’s mailing address, to tell the customer where to mail the check.
Payment Status Defaults to Pending Receipt of Check Receipt. Change this value after the check has been received and deposited, and funds received.
Table 28. Payment Detail Fields for Credit Cards
Important Fields Description
Transaction Amount Amount for the individual payment transaction. Payment Method Credit Card
Payment Type The type of credit card. Out-of-the-box, available types are Visa, MasterCard, Discover, and American Express.
Creating a Quote or Sales Order ■ Common Tasks for Creating Quotes and Sales Orders
Issuing Bank The name of the bank that issued the card. Issuing Bank Phone
Number
The phone number for the bank that issued the card. Credit Card Holder Name of the person on the credit card.
Billing Address, City, State, Zip
Address fields for the person responsible for this payment line item. Defaults to the account’s bill-to address.
Payment Status After you click Authorize or Authorize and Settle, the credit card authorization process returns one of the following values as the status:
■ Authorized. Indicates the credit card payment for the transaction amount entered has been approved.
■ AVS Failed. Indicates that the address entered for the customer did not match the address in the Address Verification System (AVS).
■ Card Verification Declined. Indicates this payment was declined because the card could not be verified.
■ Charged. Indicates the charge was authorized and has been charged.
■ Declined. Indicates authorization was declined.
■ Need Verbal Authorization. Indicates that the bank must call the owner of the card for authorization.
■ Referral. Neither approved nor declined. The bank needs to research something related to authorizing this payment.
Authorization Code Code returned when the transaction was authorized. Authorization Date Date the transaction was authorized.
AVS Code Code provided by the Address Verification System (AVS) to indicate the address for the credit card was verified.
Customer Code For a corporate customer, a code verifying that the credit card may be used.
Card Verification # This field contains a four digit unique identifier that is often printed on the back of a credit card. It is used to reduce fraud because only the person holding the card must know it.
This field must be deleted after the number is submitted for authorization. Merchant ID Your company’s identifying number. If more than one Merchant ID is
available, the correct ID for this payment can be selected from list. Table 28. Payment Detail Fields for Credit Cards
Creating a Quote or Sales Order ■ Common Tasks for Creating Quotes and Sales Orders
Table 29 lists important payment detail fields for purchase orders.
Table 30 lists important payment detail fields for wire transfers. Table 29. Payment Detail Fields for Purchase Orders
Important Fields Description
Transaction Amount Amount for the individual payment transaction. Payment Method Purchase Order
Purchase Order # Number of the purchase order. May display Pending if the order was created from a quote which had Pending as the PO#.
Payment Type For a purchase order, the payment type is Payment.
Payment Status Status of the payment. Defaults to Pending Check Receipt. Change this value after the funds have been received.
Credit Status Status information returned from the back office after a credit check is done by clicking Check Credit.
Credit Status As Of Date the credit check status information was returned. Credit Check Message Message text returned with the credit status.
Bill To Account Name of the account responsible for this payment line item.
Bill To Address Address of the account to be used in relation to this payment line item. Approval Date Date that the purchase order payment was approved.
Approved By The name of the person who authorized the purchase order. Authorization Code Code returned when the payment was authorized.
Authorization Date Date the payment was authorized. Can be the date the funds appear in the account.
Payment Comments Any comments appropriate for this payment.
Table 30. Payment Detail Fields for Wire Transfers
Important Fields Description
Transaction Amount Amount for the individual payment transaction. Payment Method Wire Transfer
Originating Bank The bank sending the transfer. Branch Bank Address,
City, State, Zip
Creating a Quote or Sales Order ■ Common Tasks for Creating Quotes and Sales Orders
Table 31 lists important payment detail fields for stored values. Payment Account # Wire transfer account number.
Date of birth The customer’s date of birth.
Bill To Account Name Name of the account responsible for this payment line item. Contact Name Person to contact in relation to this payment line item. Contact Phone Phone number for the contact.
ABA Code The American Banking Association code for the bank on the check. Social Security # The customer’s social security number.
Authorization Code Code returned when the payment was authorized.
Authorization Date Date the payment was authorized. May be the date you see the funds in the account.
Payment Status Status of the payment. Defaults to Pending Check Receipt. Drivers License # The customer’s driver’s license number.
Drivers License State The state in which the customer is licensed to drive.
Table 31. Payment Detail Fields for Stored Value
Important Fields Description
Transaction Amount Amount for the individual payment transaction. Payment Method Stored Value
Payment Type Type of stored value. Preconfigured values are Gift Certificate and In-Store Credit
Payment Status Status of the payment. Defaults to Pending Check Receipt. Contact Name Contact name associated with the stored value.
Payment Account # Number of the account that will provide the payment of the stored value. Account Name Name of the account with which the payment is associated. Defaults to the
bill-to account.
Authorization Code Code returned when the payment was authorized.
Authorization Date Date the payment was authorized. May be the date you see the funds in the account.
Table 30. Payment Detail Fields for Wire Transfers
Creating a Quote or Sales Order ■ Common Tasks for Creating Quotes and Sales Orders