Service 1: Infrastructure and organisational development
Service Description:
Provide industry leadership and support for infrastructure and organisational development, through funding and advice to sport and recreation organisations statewide, including state and local government. Average cost of grants managed
$1,515 $1,835 $1,521 $1,907 $1,652 $2,107 $2,081 $(26)6
Average cost of advisory services to organisations
$5,955 $6,269 $6,559 $7,740 $10,542 $8,360 $11,764 $3,4047
Service 2: People development in sport and recreation
Service Description:
Provide information, advice and education support (contact-type services) to personnel involved in sport and recreation service delivery (e.g. coaches, offi cials, local government, facility and trail managers, administrators and volunteers). of providing the contact services
$467 $461 $550 $587 $669 $496 $740 $2448
6 Unit cost of managing grants has decreased, despite a decrease in the number of grants provided. This is due to improved effi ciencies in processing grants through the streamlining of management processes and the use of on-line strategies.
7 Increase in the cost of consultancies is attributed to a decrease in the number of consultancies from that targeted. Despite a 20% increase in the number of organisations to which consultancy advice was provided, the estimated increase of 40% was not achieved.
This was due to outsourcing of a substantial body of work (e.g. Adventure Activity Standards) and consultations being with existing organisations instead of the anticipated new ones.
8 Increase in the total cost and unit cost of contact type services is due primarily to an increase in salaries and wages due to additional personnel (Major Stadia, Workplace Physical Activity intiative and Recreation Team) and in more money being distributed by way of grants.
Service 3: Recreation Camps Management
Service Description:
The Department of Sport and Recreation is responsible for six recreation camps, of which it operates fi ve. One camp, Quaranup, is leased to a private operation. All camps offer outdoor recreation programs which are designed to provide experiential opportunities to the community.
Key Performance Indicators - Efficiency
These indicators refl ect the average cost per bed night and participation.
Key
Effectiveness Indicator
02/03 Actual
03/04 Actual
04/05 Actual
05/06 Actual
06/07 Target
06/07 Actual
Variation (to target) Cost
Average cost per bed night
$45.85 $45.86 $46.87 $51.68 $85.00 $67.00 $18.009
Average cost per
participation $24.70 $20.04 $17.00 $20.24 $23.00 $26.77 $3.7710
9 The unit cost of bed nights in Camps decreased signifi cantly compared to target due to accommodation resources becoming available earlier than expected in the capital work timetable.
10 The Actual unit cost of participations in comparison to target has increased by 16%. Although there has been a signifi cant increase in the number of participations, costs of providing the participations has reasonably matched the increased activity.
Performance Measures
For each service, agencies are required to report measures of quantity, quality, timeliness and cost.
Service 1: Infrastructure and organisational development Service Description:
Provide industry leadership and support for infrastructure and organisational development, through funding and advice to sport and recreation organisations statewide, including State and local government.
Performance measures
01/02 Actual
02/03 Actual
03/04 Actual
04/05 Actual
05/06 Actual
06/07 Target
06/07 Actual
Variation (to target) Quantity
Number of grants managed and provided
1,281 1,252 1,518 1,420 1,679 1,580 1,468 112
Number of organisations
provided advisory services 732 559 549 555 420 755 504 25111
Quality
Satisfaction rating of recipients regarding the management of grants
83% 81% 89% 84% 78% 85% 92% 7%q
Satisfaction rating of organisations provided advisory services
84% 86% 91% 86% 90% 85% 91% 6%
Timeliness
Grants managed within time frames
100% 96% 97% 99% 98% 98% 96.5% (1.5)%
Public perception of Department being punctual to meetings, returning phone calls
94% 92% 96% 89% 94% 94% 93% (1)%
Cost
Average cost of grants provided
$16,715 $13,688 $16,090 $32,017 $12,739 $44,363 $22,034 $(22,329)12
Average cost of grants
managed $1,515 $1,835 $1,521 $1,907 $1,652 $2,107 $2,081 $(26)13
Average cost of advisory
services to organisations $5,955 $6,269 $6,559 $7,740 $10,542 $8,360 $11,764 $3,40414
11 Increase in the cost of consultancies is attributed to a decrease in the number of consultancies from that targeted. Despite a 20% increase in the number of organisations to which consultancy advice was provided, the estimated increase of 40% was not achieved.
12 There has been a slight decrease in the number of grants provided. The signifi cant decrease in unit cost and total cost of grants provided is due to the deferral of a number of signifi cant facilities grants, including Members Equity Stadium ($24.5m) and the State Netball Centre ($5m).
13 Refer note 6 14 Refer note 7
Service 2: People development in sport and recreation Service Description:
Provide information, advice and education support to personnel involved in sport and recreation service delivery (e.g. coaches, offi cials, local governments, facility and trails managers, administrators and volunteers).
Performance measures
01/02 Actual
02/03 Actual
03/04 Actual
04/05 Actual
05/06 Actual
06/07 Target
06/07 Actual
Variation (to target) Quantity
Industry representatives with whom the Department has contact each year
8,601 11,204 10,375 10,733 10,019 11,400 11,278 -1%
Quality
Satisfaction rating with forums, seminars and programs
81% 85% 89% 83% 83% 83% 80% -3%
Timeliness Clients’ rating of service responsiveness
94% 92% 96% 89% 94% 94% 93% -1%
Cost
Average cost of providing the contact services
$467 $461 $550 $587 $669 $496 $740 $24415
Note: In addition to the 11,278 contacts recorded, a further 991 industry participants were involved in participation-based programs organised by the department in 2006/07 e.g. Giant Walk,
Football Carnivals, Women’s participation programs, Active Achievers Awards etc.
Performance Measures
15 Refer note 8
Service 3: Recreation Camps Management
Service Description:
The Department of Sport and Recreation is responsible for six recreation camps, of which it operates fi ve. One camp, Quaranup, is leased to a private operation. All camps offer outdoor recreation programs which are designed to proved experiential opportunities to the community.
Key performance measure 02/03 Actual
03/04 Actual
04/05 Actual
05/06 Actual
06/07 Target
06/07 Actual
Variation (to target) Total occupancy in bed nights 64,713 60,697 57,134 52,675 52,000 59,354 $7,35416 Average cost per bed night $45.85 $45.86 $46.87 $51.68 $85.00 $67.00 $18.0017 Note: The number of bed nights is a measure that is derived by individually multiplying the number of persons staying in the camps by the number of nights stayed.
Key performance measure 02/03 Actual
03/04 Actual
04/05 Actual
05/06 Actual
06/07 Target
06/07 Actual
Variation (to target) Total number of program participations 62,631 71,577 81,136 89,638 75,000 99,035 24,03518 Average cost per participation $24.70 $20.04 $17.00 $20.24 $23.00 $26.77 $3.77 Note: Program participations indicate the number of program activities undertaken by a single participant. It does not refer to the number of persons who undertook an activity.
16 The combination of Point Walter trading for a full year and Woodman Point accommodation areas becoming available earlier, provided the camps network with a greater than expected bed night capacity in 06/07.
17 The unit cost of bed nights in Camps decreased signifi cantly compared to target due to accommodation resources becoming available earlier than expected in the capital work timetable.
18 The Target amount set anticipated a fall in participations as a result of the impact of the Capital Investment Plan. This only eventuated at Ern Halliday, with all other camps contributing to an overall increase in participations.