Post Occupancy Evaluation (POE) Survey Analysis

The POE surveys were conducted at 5 Plus Architects and at BSRIA during 2016 as detailed within Table 38. The purpose was to assess if the standard IEQ factors within both locations represent existing common understanding. The subsequent intent being to assess the feedback obtained from the semi-structured interviews and appliy both in a review of the AHP survey and results.

The following graphical comparative analyse is provided within Fig’s. 38 to 61 Questions 1-9 within the survey represent the individual site demographics, with questions 10-25 focusing on specific IEQ factors.

BSRIA

5Plus

Fig. 37 - Q2 - What is your gender?

BSRIA

5Plus

Fig.38 - Q3 - What is your Age group?

BSRIA

5Plus

Fig. 39 - Q4 - Region of origin

BSRIA

5Plus

Fig. 40 - Q5 - Travel time to and from work per day.

BSRIA

5Plus

Fig. 41 - Q6 - How would you classify your overall feeling of health and well-being when in the office?

BSRIA

5Plus

Fig. 42 - Q7 - How many hours would you say are spent at your desk during a typical week?

BSRIA

5Plus

Fig. 43 - Q8 - How long have you worked for your current organization

BSRIA

5Plus

Fig. 44 - Q9 - Which of the following best describes your role within the organisation.

BSRIA

5Plus

Fig. 45 - Q10 - In terms of providing a comfortable workplace, which of the following environmental systems would you prefer to work within?

BSRIA

5Plus

Fig. 46 - Q11 - If you were to describe your general preferred state of thermal comfort, which of the following best describes where you feel most productive?

BSRIA

5Plus

Fig. 47 - Q12 - Overall how would you describe the Indoor Air Quality (IAQ) within your workplace environment?

BSRIA

5Plus

Fig. 48 - Q13 - Recently has any type of noise within your environment or externally affected your productivity or performance?

BSRIA

5Plus

Fig. 49 - Q14 - When working in your office, would you say the workplace environment has any of the following impacts?

BSRIA

5Plus

Fig. 50 - Q15 - Over the past 2-weeks, have any of the following building orientated aspects affected your work performance?

BSRIA

5Plus

Fig. 51 - Q16 - Did you feel specifically tired or fatigued during any of the following times over the last 2-weeks?

BSRIA

5Plus

Note: BSRIA requested a different format for scoring cleanliness.

Fig. 52 - Q17 - On a scale of 1-9 how would you rate the general level of cleanliness within your office? (1 being poor - 9 being excellent).

BSRIA

5Plus

Fig. 53 - Q18 - What is your overall opinion of the daylight available within your work area?

BSRIA

5Plus

Fig. 54 - Q19 - Similarly what is your opinion of the artificial lighting?

BSRIA

5Plus

Fig. 55 - Q20 - How would you rate your overall work space arrangements, tools and equipment to enable you to be productive and satisfied?

BSRIA

5Plus

Fig. 56 - Q21 - Perceived indoor air quality is a very subjective topic across many building occupants, what is your own perception of the air quality within your own workplace?

BSRIA

Note: BSRIA requested a different format for scoring air movement.

5Plus

Fig. 57 - Q22 - On a scale of 1-9 how would you rate the ventilation or air movement within your office?

BSRIA

Note: BSRIA requested a different format for scoring well-being.

5Plus

Fig. 58 - Q23 - Considering we spend 75% of conscious time at work during the week, how would you rate your perceived overall feeling of satisfaction and/or feeling of well-being?

BSRIA

5Plus

Fig. 59 - Q24 - At what time of the working day would you generally say you reach your maximum level of performance?

BSRIA

5Plus

Fig. 60 - Q25 - How would you rate the overall vista or views provided within your office, and externally from your desk position?

The following Tables. 39 & 40 indicate the issues recorded by certain respondents across (Q14) - IEQ impacts across BSRIA and 5Plus Architects. Despite the (x2) number of respondents at BSRIA there is clearly issues which need to be addressed to improve workplace performance.

Noise and temperature too cold Occasional too much noise Too hot in July

Some artwork on the walls will be nice. Also, using jazzy colours in kitchen areas would be nice.

Work colleagues and visitors complaining of cold Just getting used to focusing without pin-drop silence!

sometimes a little noisy with people walking past my desk noise distraction by other office workers

Too cold to concentrate on some days

Lack of any air movement creates a poor working environment

It can get far too cold in the office so I spend more time trying to figure out how to get warm then I do trying to work. As I sit in an office next to a café some of the smells from the microwave can be unpleasant so I end up distracted/disgusted by that. Likewise the noise can be too loud at times when there are events on.

Noise from other staff and unpleasant air quality from cigarette smoke contamination in AC system

Most days it gets very chilly. To the point that it becomes a distraction. Also sometimes causes headaches.

Office temperature is too cold for office workers who are sitting at their desks

Often distracted by being too cold

Too much clutter around. Tacky posters on walls in my eye-line. And whiteboards, etc. Used to tidy office with "empty desk policy"!

Sometimes too cold, draughty AC delivery above my workspace, cold meeting rooms, open plan noise disturbance, grubby carpets.

The air quality yesterday was not good, caused headache and dry eyes.

Temperature can be too hot or too cold.

Distracting levels of noise both inside and outside the building.

Can be chilly, but that is because of the building structure, not the ventilation system Less busy colleagues high volume noise talking and laughing. I am happy they are happy, but it's disturbing.

People speaking and laughing too loud

Noise from other people working/moving through area Extremely warm and airless

temperature swings are too high, can be up to 10 deg c in summer/winter; gets stuffy - at times result in dry eyes and heavy head

Computer screen in front of window, blind has to be down to avoid eye strain

Table 39 - BSRIA Q14 comments

It's mainly to do with type of music playing in the background. It forced me to listen to my own playing device. I also suffer from an allergy to dust, the desk areas tend to by quite dusty.

Hard to answer. Stress levels aren't attributable to our environment. I do feel stress as part of my role.

Headaches

Concentration can be affected The music!

Basic stress or work and deadlines

Table. 40 - 5Plus Q14 comments

In document An assessment of indoor environmental quality and occupant physiological factors for the development of an enhanced post occupancy evaluation model (ePOE) (Page 174-187)