Review the important post-update information in this section.
Modifying custom web.config files
When you upgrade EMC SourceOne systems, the web.config files used by the EMC SourceOne ASP.NET Web sites, (SearchWS, Search and ExShortcut), are replaced with updated files, and the existing files are renamed.
If an administrator has manually modified these web.config files, or used the Microsoft Internet Information Server (IIS) Manager to modify those Web sites, those changes will be overwritten by the updated files. The web.config files that were replaced remain in the installation folder and are named web.config_Backup_date_time, where date_time is the date and time at which the update occurred.
File locations:
◆ EMC SourceOne Search application - install_drive\Program Files\EMC SourceOne\Search\WebApp\
◆ EMC SourceOne Web Services - install_drive\Program Files\EMC SourceOne\SearchWS\WebServer
◆ EMC SourceOne Mobile Services - install_drive\Program Files\EMC SourceOne\ExShortcut
To reapply the modifications made to the EMC SourceOne Email Management Web sites prior to the update, the administrator must make those modifications again using either IIS Manager or by manually editing the appropriate web.config file using an
automatically created backup of the original file as a reference. (SDR 31930)
Reconfiguring Single Sign-on (SSO)
If you configured SSO in your environment prior to upgrading, you must reconfigure SSO settings for SourceOne ASP.NET Web sites (SearchWS, Search and ExShortcut) using the Microsoft IIS Manager application. Procedures for configuring SSO are provided in the EMC SourceOne Email Management Installation Guide.
Note the following:
◆ If you made additional customizations to these sites, you will have to re-establish them.
◆ You do not need to reconfigure Service Principle Names (SPNs), as this information is stored in Active Directory.
Address cache rebuild
After restarting EMC SourceOne systems, this release includes the requirement to rebuild the address cache. The rebuild process will be indicated by an Address Cache service warning in the event viewer which states:
NO USER ACTION NEEDED... The AddressCache is being rebuilt after Activity Database upgrade. All workers will be in “Restart” state and jobs will not run. System will be available after cache is completely rebuilt.
Resuming operations
After updates are completed on all applicable systems:
1. Ensure that all systems and EMC SourceOne services are running.
2. Start the EMC SourceOne console.
3. Expand the EMC SourceOne > Organizational Policies node.
4. Right-click each policy and select Resume.
5. Click the Servers node:
• If the address cache rebuild has not completed, the workers will be in the Restart state. Wait until the rebuild completes.
• Once the rebuild is complete, the workers will be in the Available state and ready to process jobs.
6. Expand the EMC SourceOne > Operations > Job Management node.
7. Observe that all jobs in the Jobs (Active) view are Active.
Note: If you stopped a daily activity which was running, the activity will resume in the next scheduled run.
Archiving content to complete the update
To complete the update, you must archive a single email, file or SharePoint document. (SDR 35453)
Index Maintenance Utility (IMT)
An utility for index maintenance is available to help administrators scan, validate, and repair inconsistent indexes.
Supported configurations
The Index Maintenance Utility (IMT) is a command line utility used by EMC SourceOne administrators to:
◆ Scan index storage locations and identify inconsistent indexes
◆ Enable the administrator and schedule refresh or repair of inconsistent indexes
The utility can be installed and executed on EMC SourceOne deployments from 6.5 SP2 and above with the following limitations:
◆ Scan mode is supported for all EMC SourceOne versions 6.5 SP2 and above.
◆ Fix mode is supported only in EMC SourceOne version 6.6 SP1 and above.
Obtaining the utility
The utility is provided in the EMC SourceOne Email Management Utilities section of the SourceOne Email Management Software Downloads page on Powerlink. Go to:
http://Powerlink.EMC.com
Navigate to:
Home > Support > Software Downloads and Licensing > Downloads S
> SourceOne Email Management Locate:
SourceOne Email Management Utilities > EMC SourceOne Index Maintenance Tool
Usage
If necessary, run this utility after updating to version 6.8 SP2 to remediate any potential index inconsistencies.
Update Recipient Data Utility
With the introduction of SourceOne Email Management 6.8,
“Sender + Recipient” email searches are now possible for customers archiving email using Historical Archiving or Journaling. With version 6.8, additional information is captured from the various versions of email systems to ensure a single combined search of
“Sender + Recipient” is possible.
◆ Previously journaled mail may not have all the correct metadata to effectively use this type of search. This utility processes the data in the database for previously journaled mail, and updates it to support SQL searches across the archive.
◆ If full text searches and indexing are used, after executing this utility, you can use the Index Maintenance Utility (IMT) to update indices as needed to also support this search functionality. Refer to the readme file that accompanies the IMT utility for more information.
The EMC SourceOne Update Recipient Data utility (ES1UpdateRecip.exe) is a command line utility used by administrators after upgrading from a prior version of EMC
SourceOne Email Management to version 6.8 or higher. This utility is specifically used by customers who use journaling.
Obtaining the utility
The utility is provided in the EMC SourceOne Email Management Utilities software kit in the following folder:
Setup\Utility\Archive
Refer to the readme file that accompanies the utility for details.
Usage
If the scenario remediated by the utility is applicable, you can run this utility after updating to version 6.8 SP2.