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Process 8 – Provide claim / traceability information to post-consumption transformation

Part I. BPA for implementation of traceability and transparency

5. The generic business process model for traceability and transparency

5.9 Process 8 – Provide claim / traceability information to post-consumption transformation

Claims and traceability / sustainability information are also important when considering post-consumption value-chain partners as this information can be used to ensure that re-use / re-purpose / recycling takes place in accordance with the original production properties of the traceable asset.

The ability to follow and carry the information about a traceable asset into the post-consumption market also completes the circle to either waste or a second cycle of consumption, the latter adding to the full sustainability lifecycle of the product.

Specific examples of this process are explored in the detailed examples given later.

Figure 16

Process 8 – Provide claim / traceability information to post-consumption transformation value-chain

partner – activity diagram

Table 11

Process 8 – Provide claim / traceability information to post-consumption transformation value-chain partner – BPD

Name of process Generic Traceability Process

Name of business process activity

8. Provide sustainability claim/traceability information to Transformation Value Chain Partner for Recycling (optional)

Process participants Traceability/Transparency System Requestor, Transformation Value-Chain Partner (TVCP Recycler), Product Guardian Value-Chain Partner (PGVCP – Waste Disposal Service Provider), Traceability/Transparency information Requestor

Input and criteria to enter/begin the process

Traceable asset has either been 1) sold and the customer no longer wants it, or 2) it has not been sold and neither the store nor the brand owner wants it

Parallel Processes Activity 8.2 should be in parallel with process 1, Decide Claims and Verification Methods Activity 8.3 should be in parallel with process 2, Implement Verification Methods/Systems Description of Activities

A step-by-step description of what happens in the process.

Description

Needs to mention all of the participants to this step in the process

Periodicity Daily, monthly, every 8 weeks, yearly, etc.

Required Documents + Who sends them to Who Includes entry of data into computer systems

Required Other Information / Communication method + Who sends info to Who

8.1 Decide What Traceable Asset information to give to Recycler

Traceability/Transparency System Requestor decides what value-chain (claim verification) info will be given to TVCP Recycler and how. This is normally done BEFORE the product is produced, at the time that the

traceability system is being established.

Once for each product, subject to periodic revision

--- Internal communications within

Traceability / Transparency System Requestor as recorded in reports and/or internal correspondence. The Traceability / Transparency System Requestor may also consult with TVCP recyclers

8.2 Go to Process 1, Decide Claims and Verification Methods

As part of Process 1, Decide Claims and Verification Methods

This is normally done BEFORE the product is produced, at the time that the traceability system is being established.

Once for each product, subject to periodic revision

--- This is part of the specifications for

the computer systems supporting the traceability/transparency system.

8.3 Go to Process 2, Implement Verification Methods/Systems

Traceability/Transparency System Requestor needs to ensure that sub-contractors or divisions responsible for

“ ” May be reflected in the contract between Traceability/Transparency System Requestor and

value-chain---

in place the necessary systems; for example for product labelling 8.4.1 Traceability /

Transparency System Requestor gives to TVCP Recyclers the instructions on how to retrieve information

Traceability/Transparency System Requestor gives to the Transformation Value-Chain Partner (TVCP) Recyclers the instructions on how to retrieve recycling information needed

Periodically Information needed for recycling &

Instructions on how to retrieve the information needed for recycling

“ ”

8.4.2 TVCP Recyclers receive instructions on how to retrieve information

Transformation Value-Chain Partner (TVCP) Recyclers receive from the Traceability/Transparency System Requestor the instructions on how to retrieve information needed for recycling

“ ” Information needed for recycling &

Instructions on how to retrieve the information needed for recycling

---

8.5.1 TVCP Recycler sends order for production waste or end-of-life products

TVCP Recycler sends order for

production waste or end-of-life products to the PGVCP Waste Disposal Service

“ ” Order for waste or end-of-life products ---

8.5.2 PGVCP Waste Disposal Service receives order for production waste or end-of-life products

PGVCP Waste Disposal Service receives order for production waste or end-of-life products

“ ” Order for waste or end-of-life products ---

8.6.1 PGVCP Waste Disposal Service Sends Waste or End-of-Life Products

PGVCP Waste Disposal Service sends production waste or end-of-life products to the TVCP Recycler. If possible, they should also send input IDs (for production waste) or product IDs for end-of-life products

“ ” Transport documents, order

information, information about content/origin or treatment of waste

---

8.6.2 TVCP Recycler receives the production waste or end-of-life products

The TVCP Recycler receives the production waste or end-of-life products from the PGVCP Waste Disposal as well as any accompanying information

“ ” Transport documents, order

information, any additional information about the waste

---

8.7.1 The TVCP Recycler requests value-chain information

The TVCP Recycler requests value-chain information from the Traceability / Transparency Information Requestor

“ ” Content of information request May be sent via an ERP system, email, etc.

8.7.2 Traceability / transparency information requestor obtains requested information

Obtains the requested value-chain information either before or after the TVCP Recycler’s request. An example, of “before” would be when the

information is on a web site. This is done by first using a shared data repository to identify the TVCP(s) who hold the information and then obtaining the information from them.

Periodically The agreed (in activity 8.2) value-chain information

---

8.7.3 Traceability / transparency information requestor formats and sends info/reply to TVCP Recycler

Traceability / transparency information requestor formats and sends info/reply to TVCP Recycler

“ “ The agreed (in activity 8.2) value-chain information. If the information is not on a public web site, contact information for the TVCP Recycler may also be required

Some of these replies may be standard, generated by a computer system

8.7.4 TVCP Recycler accesses value-chain Info

TVCP Recycler accesses available value-chain information as decided in activity 8.2 above, reads and evaluates it.

“ “ --- As decided in Activity 8.2 above

8.8.1 Does TVCP Recycler have questions about the value-chain information?

Does TVCP Recycler have questions about the value-chain (claim

verification) information?

If not, then Process 8 comes to an end.

--- --- ---

8.8.2If yes, the TVCP Recycler has question(s) – Then send the question to the traceability / transparency information requestor

The TVCP Recycler sends the question to the traceability / transparency information requestor, starting back at activity 8.7.2

“ “ Content of question and information on how to contact the traceability / transparency information requestor

e-mails or ERP system or chat

Output and criteria to exit the business process

Value-chain information to support the recycling of the goods (traceable assets) has been made available to the TVCP Recycler and any TVCP Recycler questions have been answered

Circular economy related observations

At this point, a program for providing information to TVCP Recyclers about the availability of value chain information and how to obtain it may be needed.