Program support services are sufficient for the operations of the nursing education unit.

16a & b. In addition to the full array of university support services that are available to nursing faculty and staff, each campus nursing program has adequate internal administrative and clerical support services to facilitate their operations. These services are described by each individual campus.

IUPUI Administrative and Clerical Support Services. The central administration of the core school is located on the IUPUI campus. The dean, executive associate dean for academic affairs, and the associate deans for the undergraduate and graduate programs have offices on the IUPUI campus. Other senior administrators include the Assistant Dean for Student Services, the Associate Dean for the Center for Community and International Affairs, the Associate Dean for Research, and the three department chairs; all are located on the IUPUI campus. Each of these administrators have administrative assistants and additional support staff that assist them in carrying out the responsibilities of their offices.

All department administrative assistants have individual offices, with the departmental secretaries sharing common space within their department. Each department has two departmental

secretaries in addition to an administrative assistant. The department chair in consultation with departmental faculty identifies staff needs. Each department controls the selection of individuals to fill existing vacant staff positions according to the university criteria for hiring. Each secretary has a computer connected to the LAN, printer, phone, and personal workspace. Workload for departmental staff is negotiated within the department. However, the IUPUI staff council adopted the operating principle that, in cases in which a critical task needs immediate attention, there will be a call for assistance and other staff, no matter what department, will assist if able.

The Center for Academic Affairs in Indianapolis is home to four administrative assistants who provide support to the executive associate dean, associate dean for undergraduate programs, associate dean for graduate programs, and associate dean for evaluation. In addition, there are three full-time professional academic counselors and one part-time counselor who advise undergraduate nursing students, a half-time undergraduate recorder, a full-time professional graduate academic adviser, a graduate recorder, a coordinator of PhD student services, a

department secretary, and a receptionist. In addition there are four student workers who assist in the office. Leadership is provided by the executive associate dean of academic affairs, who holds overall responsibility for the operation of the Center for Academic Affairs, and the associate dean for graduate programs, associate dean for undergraduate programs, assistant dean for student services, the associate dean for evaluation, and the director of diversity and enrichment. Fully equipped offices are provided for each support staff in CAA.

To support IUPUI faculty and staff with the use of technology, the IUSON has several information technology staff, including an assistant dean for information services, a computer technology assistant, a computer programmer, and a LAN specialist. Faculty are supported in the design and implementation of online courses as well as other instructional technology by the director of the learning resource center, the coordinator of instructional design, the online course coordinator, the computer center coordinator, and the learning resources technology coordinator. Each technology and learning resources support person has their own fully equipped individual office or work space.

IUPUC Administrative and Clerical Support Services . The IUPUC division chair for the nursing program is a 12-month 50% administrative appointment. The division of nursing employs a full-time secretary to assist with student communications and records management and to support the administrative functions of the division, as well as the faculty. A part-time academic advisor assists IUPUC students interested in or enrolled in the L.P.N. to A.S.N. mobility option, the R.N. to B.S.N. mobility option, and the pre-B.S.N. program. (The pre-B.S.N. students are those who plan to take pre-requisite courses at the Columbus campus, and then apply for admission to the IUPUI or IUB). The academic advisor also assists the division head in

facilitating recruitment efforts. Additional support is available through the student service offices for the campus. Technical support for computer applications and audio-visual equipment is also available on request through the campus. Technology support is available from campus support services. The assistant dean for information services from the IUPUI campus is available to consult with faculty as needed. The IUPUC nursing faculty and staff have a small office suite that includes individual offices for faculty and the academic advisor, and a receptionist area for the secretary.

IU Bloomington Administrative and Clerical Support Services. The assistant dean of the Bloomington nursing program is a 12-month 80% administrative appointment. The Bloomington campus nursing program has two administrative secretaries to assist faculty with instructional responsibilities and scholarship activities. The Bloomington campus also employs a full-time

professional academic counselor for academic advisement activities for B.S.N. students on that campus and has one retired university academic counselor who volunteers his time. One of the administrative secretaries also supports record-keeping functions related to admission and progression of Bloomington-based students. The program also has a computer support person who maintains faculty and staff computer hardware and software. All faculty and staff have fully equipped individual offices.

Criterion 17. Learning resources are comprehensive, current, developed with nursing