1. Drugsellers:
Pharmacy number Pharmacy class
Pharmacy name:...
I. General Information:
1. Pharmacy status: 1: owner
2: licensee
3. owner + licensee
4: others
2. Sex: 1: Male
2: Female
3. Permanent seller: 1: permanent seller
2: Non-permanent seller
4. Professional education level:
1: Pharmacist
2: Pharmacist assistant
3: Pharmacy technician
4: Medical doctor
5: Medical Assistant
6: Nurse
7. Auxiliary nurse
8. Other, specify...
5. Do you think that your profession as drug seller is a good job?
Very good=1, good=2, Don't know=3, Not good at all=0
Please specify...
...
6. Are you satisfied with how you are doing your job?
Very much=1, Not very much=2, Don't know=3, Not at all=0 Please specify...
...
7. Is your business good or not compare to previous year?
Very good=1, good=2, Don't know=3, not good=0
If yes or no, specify...
...
8. What are the major problems in your business?
0= Not thing
1= Economic problem 2= Illegal drugs
3=No security about the Quality of drugs 4= Lack of knowledge of drug sellers 5= Don't know
6= Other, specify...
9. Where do you buy drugs from ? 1= Pharmaceutical companies 2= Pharmaceutical factories 3= Private pharmacies 4= Trafickers
5= Other sources
Specify...
II. Knowledge & Perception of Drug seller:
10. Do you know what a correct label is? Yes = 1; No= 2 If yes please tick, which information do you know?
Name of drug and strength
Lot number
Expired date/manufactured date
Manufacturer address
Indications
11. Do you know how to identify the expired drug? Yes = 1; No= 2
If yes, give an example (by random selecting a package of drug)...
...
Correct=1, incorrect=0
( IF THERE IS ONLY MANUFACTURED DATE, THE EXPIRY DATE SHOULD BE FIVE YEARS AFTER THAT, EXCEPT FOR ANTIBIOTICS, INJECTIONS AND SYRUPS)
12. Please specify what a good quality of drug is?
...
...
(A GOOD QUALITY OF DRUGS IS A DRUG WITH CORRECT LABEL, TO BE PUT IN AN ORIGINAL PACKAGING, REGISTERED AT FDD OR BEEN ANALYSED AT FDQCC, CONTAINED OF RIGHT AMOUNT OF ACTIVE INGREDIENTS AS MENTIONED ON THE LABEL)
13. Please specify what a low quality of drug is?
...
...
( A LOW QUALITY OF DRUG IS THE OPPOSITE MEANING OF THE ABOVE DEFINITION)
14. Do you know that some drugs sometimes have the low active ingredient or don't have as indicated on the label. Yes=1; No=2
15. Do you have a refrigerator in your pharmacy?
Yes=1 , No=0
16. Specify the types of drugs to be kept in the refrigerator.
...
...
Correct=1; incorrect=2
(DRUGS TO BE KEPT IN THE REFRIGERATOR SHOULD BE THE FOLLOWING:
VACCINS, ATS, SUPPOSITORY, EYE DROPS ETC...)
If yes, specify in which temperature?...
...
Correct=1; incorrect=2
(VACCINS=2-8 C° , ATS= 2- 8 C°, SUPPOSITORY= 8-15 C°, EYE DROPS= 8-20 C°)
17. What do you think about the quality of drugs you sell ? 1= very good, may be some are not good=2, don't know=0 3= other. specify...
18. What do you aware about the quality of drugs?
0= Nothing 1= substandard
2= Not good manufacturing 3= wrong storage
4= No label 5= don't know
6= other, specify...
2. Exit-Customers:
Pharmacy number Pharmacy class
Pharmacy name:...
Name...Age...Sex...
1. What drug did you buy?
0= don't know 1= analgetic 2= for flu 3= for malaria 4= antibiotics 5= antidiarrhoea
6= other, specify...
2. And for whom? 1= for my self, 2= for my family, 3= for someone else
0= don't know 1= analgetic 2= for flu 3= for malaria 4= antibiotics 5= antidiarrhoea
6= other, specify... ...
3. Have you ever used these medicines before? Yes=1; No = 2
0= don't know 1= analgetic 2= for flu 3= for malaria 4= antibiotics 5= antidiarrhoea
6= other, specify... ...
4. Are you satisfied with the drugs you bought? Yes=1; No = 0, don't know=2
0= don't know 1= analgetic 2= for flu 3= for malaria
5= antidiarrhoea
6= other, specify... ...
5. Did the drug seller inform you about the use of these medicines?
Yes=1; No = 2 If yes, specify
0= don't know...
1= analgetic ...
2= for flu...
3= for malaria...
4= antibiotics...
5= antidiarrhoea...
6= other, specify... ... ...
.
6. Do you think drugs are good? Yes=1; No = 0; don't know= 2 - Local product
- French products - Thai products
- other, specify...
7 What do you expect from pharmacy?
1= can buy drugs we need 2= with good quality drugs
3= other, specify...
0= don't know
8. What do you worry about drugs?
1= quality of drugs 2= don't know 3= don't worry
4= other, specify...
9. Do you know that some drugs we use have low active ingredient, or don't have, as indicated on the label? Yes=1 No=0
If yes specify...
10. Do you use all of drugs you bought? Yes=1 No=2
If No, Please specify...
...
...
3. Focus Group Discussions
Interview Guide for Community members
1. What do you do when somebody in your family get sick?
2. What do you know about drugs? What is important to you to know about drugs, e.g fake, substandard drugs?
3. What information do you get from the drug sellers?
4. The drugs you buy do they always have label or not?
5. Do you think that the label is important? Why? Have you ever read it? Who tell you? Which place (information) do you read?
6. What is your view on getting information and not getting information on label?
7. Please tell us more, how you use drugs. Do you stop when you are getting better or you take the whole dose?
8. How do you keep the remaining drugs? Have you ever put in refrigerator?
9. What do you know about the expiration date of drugs? And what effect do you think?
10. Do you know that some drugs have low active ingredients or do not have as indicated on the label?
11. What is a good drug for you?
12. What do you aware about the quality of drugs?
Interview Guide for drug sellers
1. What do you think about your job?
2. What is important for you to know when you dispense drugs?
3. Do you think that the label is important? Why?
4. What is your view on giving information and not giving information on label?
5. Do you think that people use all drugs they bought?
6. What do you know about the expiry date and lot number of drugs? And what effect do you think?
7. Do you think that low quality drugs are affected to health and society?
8. Do you know that some drugs have low active ingredients or don't have as indicated on the label?
9. Do you know what types of drugs to be kept in the refrigerator and in which temperature?
10. What is a good drug for you?
11. What do you aware about the quality of drugs?