Required Activities
3.5 Financial Operations
3.5.2 Receivables Management
3.5.2.1 Analyze Credit Exposure
With this feature you can analyze your credit exposure by several dimensions and measures. It allows you to see your total credit exposure and provides you with insights to support risk diversification, segmentation, credit, and payment term decision making.
Technical Details
Table 132:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.2 Assign Open Items
With this app you can view open items related to a customer, assign credit items to matching debit items, and clear open items based on this assignment.
This app enables you to:
● View open items related to a customer.
● Find matching credit and debit items and assign them to one another.
● Clear assigned items.
What's New in SAP S/4HANA 1709
Finance P U B L I C 139
Technical Details
Table 133:
Technical Name of Product Feature FEAT_197491
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.3 Days Sales Outstanding - Detailed Analysis
With this feature you can conduct a detailed analysis of your days sales outstanding (DSO). You can use the predefined analysis steps to view your DSO by company code, due period, and country of customer. You can look at your revenue and overdue receivables over time and focus your analysis by using the filters to drill down.
Technical Details
Table 134:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.4 Display Dunning History
With this feature you can see an overview of dunned customers and view their individual dunning history.
Technical Details
Table 135:
Product Feature is New
140 P U B L I C
What's New in SAP S/4HANA 1709 Finance
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.5 Display Process Flow - Accounts Receivable
With this feature you can display the relationships between Accounts Receivable (AR) documents, including quotations, sales documents, delivery documents, billing documents, journal entries, and clearing entries.
Technical Details
Table 136:
Product Feature is New
Country Dependency Valid for all countrie
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.6 Manage Payment Advices
With this app you can create payment advices manually. You can also view, edit, and delete existing payment advices.
This app enables you to:
● Create new payment advices manually.
● View payment advices.
● Edit payment advices that were created manually.
● Delete payment advices that are no longer needed.
Technical Details
Table 137:
Technical Name of Product Feature FEAT_197490
What's New in SAP S/4HANA 1709
Finance P U B L I C 141
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
Effects on Existing Data
This app replaces the Create Payment Advices, Change Payment Advices, Display Payment Advices, and Delete Payment Advices apps. The apps Create Payment Advices, Change Payment Advices, Display Payment Advices, and Delete Payment Advices will be deleted with SAP S/4HANA 1809.
3.5.2.7 Manage Incoming Payment Files
With this app you can manually import bank statements and lockbox batches using electronic payment files. After the bank statements and lockbox batches are imported, they can be processed further using the Manage Bank Statements and Manage Lockbox Batches apps.
This app enables you to:
● Import bank statements and lockbox batches using electronic payment files.
● Navigate to the Manage Bank Statements and Manage Lockbox Batches apps to process successfully imported records.
● Reprocess files containing records that failed to be imported previously. The files can be reprocessed after resolving the problems that caused the original import failure.
● Mark files as obsolete if they contain records that failed to be imported and should be disregarded.
Technical Details
Table 138:
Technical Name of Product Feature FEAT_197493
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
142 P U B L I C
What's New in SAP S/4HANA 1709 Finance
3.5.2.8 Overdue Receivables by Risk Class
With this feature you can display overdue receivables by risk class. It can help you analyze if your risk is appropriately diversified and provides you with insights to support segmentation, credit, and payment term decision making.
Technical Details
Table 139:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.9 Overdue Receivables in Dispute
With this feature you can display the amount of overdue receivables in dispute. It allows you to prioritize the open disputes that are delaying the payment of overdue invoices.
Technical Details
Table 140:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.10 Customer Accounting Document
This fact sheet is no longer available. Its functionality has been replaced by the Manage Journal Entries app.
What's New in SAP S/4HANA 1709
Finance P U B L I C 143
Technical Details
Table 141:
Technical Name of the Product Feature F1725_S4
Product Feature is Deleted
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
See Also
For more information about the Manage Journal Entries app, see: http://help.sap.com/s4hana SAP S/4HANA 1709 Product Assistance Enterprise Business Applications Finance Accounting and Financial Close Financial Accounting General Ledger Accounting (FI-GL) (New) Apps for General Ledger Accounting Manage Journal Entries
3.5.2.11 Post Incoming Payments
You can now create dispute cases for items with partial payments or residual items.
Technical Details
Table 142:
Product Feature is Changed
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
Additional Details
Creating Dispute Cases for Partial Payments and Residual Items
144 P U B L I C
What's New in SAP S/4HANA 1709 Finance
● For partial payments
You select items to be cleared and enter an amount that is smaller than the open amount in the Allocated Amount field. The system creates a partial payment for this amount. When you post the partial payment, a dialog box opens that shows all items with partial payments. You can select the items you want to include in the dispute case.
● For residual items
You select items to be cleared, enter the remaining amount in the Residual Amount field, and assign preconfigured reason codes. The system creates one dispute proposal for each residual item. When you finally post the residual items, the dispute cases are forwarded to the dispute management team.
3.5.2.12 Reset Cleared Items
With this app, you can reset the clearing of line items as well as reverse the clearing entry if required. You can use this feature for line items of customer accounts or supplier accounts as well as for line items of G/L accounts that are managed on an open item basis.
Technical Details
Table 143:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-GL
Availability SAP S/4HANA 1709
See Also
For more information about the Reset Cleared Items app, see http://help.sap.com/s4hana_op_1709 under Product Assistance English Enterprise Business Applications Finance Financial Operations Receivables Management Accounts Receivable (FI-AR) Accounts Receivable and Accounts Payable (FI-AP/AR) Apps for Accounts Receivable Apps for Accounts Receivable Accountants Reset Cleared Items .
What's New in SAP S/4HANA 1709
Finance P U B L I C 145
3.5.2.13 Supervise Collections Worklist
Use
With this feature you can display an overview of all open receivables for collection. You can supervise the progress of your collection specialists on a daily basis, manage their workloads, and redirect their efforts as required.
Technical Details
Table 144:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.14 New Versus Solved Disputes
The analytical app displays the Key Performance Indicator (KPI) New Versus Solved Disputes. New disputes refer to disputes cases that are created today. Solved Disputes refer to dispute cases that are closed or confirmed today.
You can compare the number of new disputes with the number of solved disputes and view the respective amounts. You can drill down by status, processor, customer, or dispute case.
Technical Details
Table 145:
Product Feature is New
Country Dependency Valid for all countries
Application Component FIN-FIO-CCD
Availability SAP S/4HANA 1709
146 P U B L I C
What's New in SAP S/4HANA 1709 Finance
3.5.2.15 Solved Disputes
The analytical app displays the Key Performance Indicator (KPI) Solved Disputes. Solved disputes refer to dispute cases that are closed or confirmed. On the tile you see the total of the originally disputed amounts of all dispute cases solved in the last 12 months.
You can drill down by processor, coordinator, customer, and dispute case. You can compare the actual solved disputes of a category in a specific period to the average resolve days.
Technical Details
Table 146:
Product Feature is New
Country Dependency Valid for all countries
Application Component FIN-FIO-CCD
Availability SAP S/4HANA 1709
3.5.2.16 Processing Days of Open Disputes
The analytical app displays the Key Performance Indicator (KPI) Processing Days of Open Disputes. This is the average number of processing days of all open disputes that are open today. Open disputes displayed in this app are in status Open or New.
You can compare the processing days of open disputes with the disputed amount. You can drill down by coordinator, customer, status, or dispute case.
With this information, you can monitor the workload of the collection specialists and identify areas that need more attention. With the KPI you can determine on a day-to-day basis whether the processing speed for the dispute cases in your company changes.
Technical Details
Table 147:
Product Feature is New
Country Dependency Valid for all countries
Application Component FIN-FIO-CCD
What's New in SAP S/4HANA 1709
Finance P U B L I C 147
Availability SAP S/4HANA 1709
3.5.2.17 My Dunning Proposals
With this app you can create dunning proposals, and then review the dunning notices before they are sent to customers. If for business reasons you do not want to send a dunning notice to a particular customer, you can choose to set a dunning block on that notice. It will then not be included when the remaining dunning notices are sent.
● Assign the business user to the appropriate accounting clerks using the Define Accounting Clerks app. Then maintain the relevant dunning clerk in the Business Partner Master Record with the accounting clerk ID.
● Maintain the dunning procedures and assign them to customers in the Business Partner Master Record.
● Dunning proposals initiated from outside the app should create separate dunning runs for each dunning clerk.
Dunning runs for multiple clerks cannot be processed and will remain in the app.
To Email Dunning Notices
The user has to have their own email address maintained to be able to send email.
For the customer's email address, the system checks the following in sequence:
● The Internet Address of Partner Company Clerk field (KNB1-INTAD) in the role FI Customer>Company Code Data>Correspondence
148 P U B L I C
What's New in SAP S/4HANA 1709 Finance
● The standard email address of the Business Partner
● The email address listed under Address-Independent Communication.
If those three fields are empty, the mail is sent to the user to be forwarded manually.
3.5.2.18 Display Customer List
This feature enables you to see master data for all your customers in one place, and gives you a simple and efficient way to check that no key data is missing. For example, if you want to check that all your customers have data entered for dunning procedure, dunning clerk, and dunning level, select those filters in the 'Check Empty Fields' function, and the app will show you any customers for whom that information is missing.
You can also see who in your company to contact regarding a particular customer, and of course SAP CoPilot gives you an efficient channel for this communication.
● All your customer master data displayed in one table, with a wide range of filtering options
● Check data is present in multiple fields across all of your customers in one step
● Quick access to contact information
3.5.2.19 Display Item Change Log - Customer
With this feature you can see details of changes made to all journal entries relevant to your role. The app displays changes to all log-enabled fields in the relevant documents, and you can easily see what was changed, by whom, and when.
This gives you demonstrable oversight of all changes made to journal entries within your area, which can be useful in relation to auditing.
● Customer / Supplier items automatically filtered based on your role assignment
● See changes to general documents, parked documents, previously parked documents, recurring entry documents, and sample documents
● Use with SAP CoPilot for a quick way to contact colleagues to clarify the reasons for changes to documents
What's New in SAP S/4HANA 1709
Finance P U B L I C 149
Technical Details
Table 150:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
3.5.2.20 Dunning Level Distribution
This app displays the Key Performance Indicator Dunning Level Distribution, which is open dunning amounts per customer and dunning level.
This app enables you to:
● View aggregated open dunning amounts
● Check open dunning amounts
● View open dunning amounts by dunning level
● View 10 highest open dunning amounts by customers
Technical Details
Table 151:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
Additional Details
Effects on Existing Data
150 P U B L I C
What's New in SAP S/4HANA 1709 Finance
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
See Also
3.5.2.21 Days Sales Outstanding
This analytical app displays the Key Performance Indicator (KPI) Days Sales Outstanding(DSO), that is, the number of days it takes on average for your company to collect receivables. You can view your DSO figures in a chart or a table according to a variety of criteria. You can also set warnings to inform you if the KPI figure exceeds specified lengths of time.
Technical Details
Table 152:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
Additional Details
What's New in SAP S/4HANA 1709
Finance P U B L I C 151
Effects on Existing Data
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
See Also
3.5.2.22 Days Beyond Terms
The analytical app displays the Key Performance Indicator (KPI) Days Beyond Terms (DBT). It provides you with an insight into the payment history of your customers and indicates how effectively your company collects payments. You can view your DBT figures in a chart or a table according to a variety of criteria. You can also set warnings to inform you if the KPI figure exceeds specified lengths of time.
Technical Details
Table 153:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
152 P U B L I C
What's New in SAP S/4HANA 1709 Finance
Additional Details
Effects on Existing Data
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
See Also
3.5.2.23 Future Receivables
This analytical app displays the Key Performance Indicator (KPI) Future Receivables. You can view your Future Receivables in a chart or a table according to a variety of criteria. You can also drill down to sort and analyze your future receivables.
Technical Details
Table 154:
Product Feature is New
Country Dependency Valid for all countries
What's New in SAP S/4HANA 1709
Finance P U B L I C 153
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709
Additional Details
Effects on Existing Data
Effects on Data Transfer
Effects on System Administration
Effects on Customizing
See Also
3.5.2.24 Total Receivables
This analytical app displays the Key Performance Indicator (KPI) Total Receivables. You can use this app to view and analyze your total receivables.
154 P U B L I C
What's New in SAP S/4HANA 1709 Finance
Technical Details
Table 155:
Product Feature is New
Country Dependency Valid for all countries
Application Component FI-FIO-AR
Availability SAP S/4HANA 1709