CHAPTER 5: CONCLUSIONS, LIMITATIONS AND RECOMMENDATIONS
5.4 Recommendations
5.4.2 Recommendations for further research
Further studies should include larger and broader samples who are more representative of the population, examining factors such as ethnicity, field of lecturing and experience. Lecturers at different satellite campuses should be analysed in the study. Further research could be conducted to test this hypothesis. The results of this study could serve as a useful source of information in further
76
research even though these results may be industry and environment specific. It is recommended that similar studies should be conducted in economic sectors other than the FET sector in order to broaden the relevance of the results on the relationship between the EI and Job Satisfaction of lecturers.
Future research regarding this topic can be extended to a broader perspective, e.g. the relationship between organisational cultures, management styles, EI, Job Satisfaction and performance amongst all FET colleges in South Africa. Research may be conducted to gain perspective on the best EI or Job Satisfaction model for FET colleges.
77
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91 Addendum A
Dear Westcol FET lecturer
Thank you for availing the time to be part of my research project. I am determining if there is a relationship between Emotional Intelligence, Job Satisfaction and demographics, amongst Westcol FET lecturers.
Kindly answer each of the three sections and reflect your true opinion when reading the questions. At the end of January 2013 the research will be published, and will be made available by request.
Regards Wentzel C. Coetzer Cell: 084 434 7739 Office: 011 830 1923
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SECTION A - General Information Question 1
PLEASE ANSWER THE FOLLOWING QUESTIONS BY CROSSING (X) THE
RELEVANT BLOCKS AS INDICATED IN THE EXAMPLE
2.1 GENDER 2.4 Marital Status
Male 1 Single 1
Female 2 Married 2
2.2 AGE 2.5 Which FET fields are you lecturing?
20 – 29 1 Engineering Subjects 1
30 – 39 2 Agriculture Subjects 2
40 – 49 3 Accounting Subjects 3
50 – 59 4 Information Technology Subjects 4
60 < 5 Business (Management and Marketing) Subjects 5
Psychology Subjects 6
2.3 Highest Qualification Practical (Workshop) Subjects 7
Grade 12 (St 10) 1
National N Diploma 2 2.6 How long have you been working at Westcol FET?
Technikon Diploma 3 1- 5 years 1
University Degree 4 6 - 10 years 2
Honours Degree 5 11 – 15 years 3
Master’s Degree 6 16 < years 4
Doctoral Degree 7
Example of how to complete questionnaire:
Gender
Male 1
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SECTION B – EMOTIONAL INTELLIGENCE
The Genos EI Inventory has been designed to measure how often you believe you demonstrate Emotionally Intelligent behaviour at work. There are no right or wrong answers. In general try not to spend too long thinking about responses. Most often the first answer that comes to your mind is the most accurate. However, do not rush your responses or respond without giving due consideration to each statement.
Below is an example.
Q. I display appropriate emotional responses in difficult situations.
You are required to indicate on the response scale how often you believe you demonstrate the behaviour in question. There are five possible responses to each statement (shown below). You are required to mark with an (X) the number that corresponds to your answer.
Almost Never Seldom Sometimes Usually Almost Always
1 2 3 4 5
When considering a response it is important not to think of the way you behaved in any one situation, rather your responses should be based on your typical behaviour. Also, some of the questions may not give all the information you would like to receive. If this is the case, please choose a response that seems most likely.
Below are a series of 14 statements. Please mark with an (X) the number corresponding to the statement that is most indicative of the way you typically think, feel and act at work.
Almo st Nev er Seldo m So met ime s Usually Almo st Alw ay s
I appropriately communicate decisions to stakeholders 1 2 3 4 5
I fail to recognise how my feelings drive my behaviour at work 1 2 3 4 5
When upset at work, I still think clearly 1 2 3 4 5
I fail to handle stressful situations at work effectively 1 2 3 4 5
I understand the things that make people feel optimistic at work 1 2 3 4 5
94 Almo st Nev er Seldo m So met ime s Usually Almo st Alw ay s
I am effective in helping others feel positive at work 1 2 3 4 5
I find it difficult to identify the things that motivate people at work 1 2 3 4 5 I consider the way others may react to decisions when
communicating them 1 2 3 4 5
I have trouble finding the right words to express how I feel at
work 1 2 3 4 5
When I get frustrated with something at work, I discuss my
frustration appropriately 1 2 3 4 5
I don’t know what to do or say when colleagues get upset at
work 1 2 3 4 5
I am aware of my mood state at work 1 2 3 4 5
I effectively deal with things that annoy me at work 1 2 3 4 5
SECTION C – Job Satisfaction
The scales below are an indication of how satisfied you feel in your current job. Use the scale to indicate whether each statement is an accurate or inadequate description of your present or most recent job.
Very non descriptive Mostly non descriptive Somewhat descriptive Mostly descriptive Very descriptive
1 2 3 4 5
Below are a series of 23 statements. Please mark with an (X) the number corresponding to the statement that is an accurate or an inadequate description of your present job.
Ver y no n des cr ipt ive Most ly no n des cr ipt ive So mew hat des cr ipt ive Most ly des cr ipt ive Ver y des cr ipt ive
95 Ver y no n des cr ipt ive Most ly no n des cr ipt ive So mew hat des cr ipt ive Most ly des cr ipt ive Ver y des cr ipt ive
and when the work is to be done
I have a chance to do a number of different tasks, using
a wide variety of different skills and talents 1 2 3 4 5
I do a complete task from start to finish. The results of
my efforts are clearly visible and identifiable 1 2 3 4 5
What I do affects the well-being of other people in very