8 Discussion
8.4 Reflection on Learning
Conducting this thesis project had allowed the author to acquire the primary background of the global marine logistics industry, the document flow of marine shipping, particularly the Bill of Lading and process management. In addition, the basic knowledge of
blockchain technology which is out of specialization program was obtained while the author was studying its characteristics and benefits. Even though the thesis topic was not so closely referred to the writer's specialization study, the knowledge of international
business, customer service and process management were key achievements that would be beneficial to her future educational and professional development. Especially, today technology and data management play important roles in international business and digital management.
Moreover, included in the thesis is the learning of the supplier selection process which supports implementing the project task. Analyzing the needs of properly selecting
supplier, setting suitable criteria table and selection process were related to sourcing and supplier management theories. These are important parts downstream of supply chain management that is the author's major. Through writing this thesis, the author also had a chance to revise and flexibly apply her knowledge to the practical case.
Meanwhile gaining both business and technology knowledge, the writer also faced up some obstacles during thesis implementation. The first one was the blockchain study.
Since technology is a new field for the author, it had taken time to look for reliable academic resources and understand many technology professional explanations for simple sufficient recap in the thesis. The other challenge was getting the true experience with the blockchain-based platform. There was the ability to send a demo request to each platform provider. However, since it would consume many resources of them, the platform demo was only supplied to potential users rather than for thesis purpose. Fortunately, the Head of Marketing of commissioning company headquarter had put the author into contact with a shipping company who had experienced the blockchain-based platform for an online meeting. And then, one of the platform providers who was also the suggested solution of the thesis had offered a meeting to explain their solution. Lastly, due to sudden urgent pandemic, it was difficult to communicate via emails and set up online meetings with company representatives since everyone needed to work from home.
In general, working on a cross-functional thesis was admittedly challenge, but an amazing chance for the thesis writer to revise own learnings and expand her knowledge as well as limitation. Moreover, different skills were developed by conducting this thesis project such as qualitative data analysis, building process and project management. Having had an opportunity to get a blockchain professional to explain its concept would help the writer understand the incredible capability of technology tools in many perspectives. It could be supply chain, finance, marketing or even human resources. The other remarkable value of this thesis was the understanding of the connection between supply chain and logistics, as well as the importance of building process. Finally, the thesis project was a solid experience in dealing with a business problem. This would provide the author with
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