THE OBJECTIVES OF RECORDS AND INFORMATION MANAGEMENT
B. REGULATORY MANDATE FOR RECORDS MANAGEMENT
(1) Chapter 257, Florida Statutes
The State of Florida’s Records Management Program is a cooperative effort between the Bureau of Archives and Records Management and the state and local government agencies throughout the state. A part of the Division of Library and Information Services within the Florida Department of State, the Bureau of Archives and Records Management provides consulting and support services to these state and local government agencies in promoting the efficient management of public records.
Chapter 257 of the Florida Statutes vests the Division of Library and Information Services with the authority to oversee the records management functions of state and local government agencies.
Specifically, Chapter 257.36(1)(a) mandates that the Division of Library and Information Services will:
establish and administer a records management program directed to the application of efficient and economical management methods relating to the creation, utilization, maintenance, retention, preservation, and disposal of records.
This same section of Chapter 257 goes on to specify the responsibility of state and local government agencies.
It is the duty of each agency to:
(a) cooperate with the Division in complying with the provisions of this Chapter and designate a Records Management Liaison Officer, and
(b) establish and maintain an active and continuing program for the economical and efficient management of records.
The designation of a Records Management Liaison Officer (RMLO) is established by a letter from the agency to the Bureau of Archives and Records Management. Please refer to STARTING
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YOUR RECORDS MANAGEMENT PROGRAM, for a discussion regarding the appointment of the RMLO and the duties required of that position.
These are the primary statutory sources authorizing the Division of Library and Information Services, acting through the Bureau of Archives and Records Management, to administer a records management program. But this is only a small part of the whole picture. One cannot understand the vital role of records management in the state of Florida without a basic understanding of Florida’s Public Records Law.
(2) Chapter 119, Florida Statutes
Florida has had a long tradition of open government and access to public records. The state has had a public records law in some form in effect since 1909, and Florida is recognized nationally as a leader in the area of public records policy. Chapter 119, Florida Statutes, is the current version of the Public Records Law. This Chapter has specific provisions that cover important issues such as defining a public record, access, and exemptions. We will take a brief look at these provisions.
(a.) What is a Public Record?
The definition of a public record in Chapter 119.011(1) F.S. is broad and all-inclusive.
The statute reads as follows:
“Public records” include all documents, papers, letters, maps, books, tapes, photographs, films, sound recordings, data processing software, or other material, regardless of the physical form, characteristics, or means of transmission, made or received pursuant to law or ordinance or in connection with the transaction of official business by any agency.
It is important to note how broad and all-encompassing this definition of a public record is.
Another benchmark in defining the concept of a public record is an important legal case that came before the Florida Supreme Court in 1980. In Shevin v. Byron, Harless, Schaffer, Reid, and Associates, the Court issued the following opinion.
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If the purpose of a document prepared in connection with the official business of a public agency is to perpetuate, communicate, or formalize knowledge, then it is a public record regardless of whether it is in final form or the ultimate product of an authority.
(b) Inspection and Examination of Public Records
Florida’s Public Records Law provides for citizens to have an unparalleled access to the records of government. Chapter 119.07(1)(a) states that
Every person who has custody of a public record shall permit the record to be inspected and examined by any person desiring to do so, at any reasonable time, under reasonable conditions, and under supervision by the custodian of the public record or his designee.
What constitutes reasonable times and conditions with proper supervision are issues that should be addressed in every agency's records management policies and procedures. Obviously, the term "reasonable" will mean different things to different agencies. Many factors will determine the
“reasonable” period of time in which the information can be provided: the nature of the request, the time involved in collecting and generating the information requested, the scope and volume of material involved, the general accessibility of the records, the personnel that will be required, and finally the information resources necessary to gather or generate the information. All these issues must be taken into consideration when the agency develops its public records accessibility policies and procedures.
When an individual asks that they be allowed to copy a public record, agencies have the right to charge for those copies under a fee provision in Chapter 119. These charges should apply unless otherwise specified by statute. In addition, the Public Records Law also allows for an agency to charge a requester if the request for information will result in the extensive use of information technology resources or extensive clerical or supervisory assistance by personnel. Here, again, what constitutes extensive use of either clerical staff or information technology resources should be issues that are addressed in each agency’s recordkeeping strategy and information policy.
(c) Exemptions from Florida’s Public Records Law
Not every record generated by local and state government is open for inspection. Chapter
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119.07(3)(a) states:
All public records, which are presently provided by law to be confidential or which are prohibited from being inspected by the public whether by general or special law are exempt from the provisions of subsection (1) and s. 24(a), Art. I of the State Constitution.
For the purpose of this handbook, it is not possible to cover all the various exemptions to the Public Records Law that occur throughout the statutes. Certain exemptions are spelled out in Chapter 119.07(3)(b)-(z). It is important, however, to remember a couple of things. First, because of the scope and breadth of Florida’s Public Records Law, there is a general presumption of openness with regard to government records. In other words, government records are open to public inspection unless otherwise exempted. Only the Legislature can grant such an exemption.
Second, the term "exempt" does not mean outside the requirements of retention and disposition.
Records that are exempt from inspection must still be scheduled by the Bureau of Archives and Records Management. Please refer to for further details about exemptions from the Public Records Law. See APPENDIX B for a list of further sources of information on public records, access, and exemption issues.
(3) Records Management in the Administrative Code
In addition to Chapters 257 and 119, Florida Statutes, Florida’s Administrative Code includes the following rules which have been promulgated to aid agencies in establishing a records
management program. They are summarized below:
(a) Rule 1B-24, Public Records Scheduling and Dispositioning: This rule establishes standards and procedures for the scheduling and dispositioning of public records to promote economical and efficient management of records and to ensure that records of archival value under an agency's control are so designated and ultimately transferred to the Florida State Archives.
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(b) Rule 1B-26.0021, Records Management - Standards and Requirements - Microfilm Standards: The purpose of this rule is to provide standards for microfilming of public records to ensure that the film, photographing methods, processing, handling, and storage is in accordance with methods, procedures, and specifications designed to protect and preserve such records on microfilm.
(c) Rule 1B-26.003, Records Management - Standards and Requirements - Electronic Recordkeeping: The purpose of this rule is to provide standards for public records, which have a retention value of more than ten (10) years; that will be recorded and stored on electronic media.
Copies of any of the statutes or rules governing the operation of the Department of State’s Records Management Program can be obtained by calling the Bureau of Archives and Records Management at (850) 487-2180, accessed on the Bureau’s web site
(http://dlis.dos.state.fl.us/barm) or by making a copy of the order form for schedules, handbooks, and other publications, which is located in the back of the handbook; and mailing or faxing it to the Bureau at (850) 488-1388.
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