I keep saying that human beings are complex, but it does pay to remember that when you’re looking for blockages. People may not be learning from their experience because they:
n Are afraid to change or are too comfortable as they are.
n Don’t know any other way, so this is the best they can do.
n Don’t see the results they’re creating as negative.
n Think it’s the other guy’s fault and they’re the victims of circumstances.
n Don’t have the skills to analyze their performance.
n Don’t have the self-awareness to see how they contribute to a situation.
So, remember that you might not just be looking for problems at the level of behaviour. You might also be looking for blocks at the level of beliefs and needs.
IN SHORT
Á
People aren’t stupid when they don’t learn from their experience, they just don’t complete the learning cycle properly. Do you try to get to the bottom of why someone isn’t learning as they should, or do you just judge them?Á
People who complete the learning cycle may still not learn the right lessons. Have you ever found out the hard way that doing the right thing didn’t please your boss and end up learning to do the wrong thing?R E A L C O A C H I N G
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