During this step, the Setup Wizard removes the application from the computer. Wait until application removal is complete.
When removing the application, your operating system may require a restart. If you decide to not restart immediately, completion of the application removal procedure is postponed until the operating system is restarted, or until the computer is turned off and then turned on again.
Removing the application from the command line
You can start the application removal process from the command line. Removal is performed in interactive or non-interactive mode (without starting the Setup Wizard).
Installing and removing the application 59
►
To start the application removal process in interactive mode,
in the command line type setup.exe /x or msiexec.exe /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A}.The Setup Wizard starts. Follow the instructions of the Setup Wizard (see section "Removing the application by using the Setup Wizard" on page 56).
►
To start the application removal process in non-interactive mode,
in the command line type setup.exe /s /x or msiexec.exe /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A} /qn.The process of application removal in non-interactive mode begins (without starting the Setup Wizard).
If the application removal operation is password-protected, the user name and the corresponding password have to be entered in the command line.
►
To remove the application from the command line in interactive mode when the user name and password for authentication of Kaspersky Endpoint Security removal, modification, or repair are set,
in the command line type setup.exe /pKLLOGIN=<User name> /pKLPASSWD=***** /x or msiexec.exe KLLOGIN=<User name> KLPASSWD=*****
/x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A}.
The Setup Wizard starts. Follow the instructions of the Setup Wizard (see section "Removing the application by using the Setup Wizard" on page 56).
►
To remove the application from the command line in non-interactive mode when the user name and password for authentication of Kaspersky Endpoint Security removal, modification, or repair are set,
in the command line type setup.exe /pKLLOGIN=<User name> /pKLPASSWD=*****
/s /x or
msiexec.exe /x {7A4192A1-84C4-4E90-A31B-B4847CA8E23A} KLLOGIN=<User name> KLPASSWD=***** /qn.
Installing and removing the application 60
Removing the encryption module
►
To uninstall the encryption module using the Encryption Module Repair and Removal Wizard:
1.
Open the Windows control panel.2.
Select Programs and Features.The Uninstall or change a program window opens.
3.
Select the AES Encryption Module in the list of installed applications.4.
Click the Edit button.The Encryption Module Repair and Removal Wizard opens.
5.
In the window of the Encryption Module Repair and Removal Wizard, click the Remove button.A window for confirming removal of the encryption module opens.
6.
In the encryption module removal confirmation window, click the Remove button.►
To uninstall the encryption module from the command line,
type the following string in the command line:
msiexec /x <installation package name> to uninstall the encryption module in interactive mode;
msiexec /x <installation package name> to uninstall the encryption module in silent mode.
User access to the encryption module can be restricted and password-protected. In this case, the user has to specify the user name and password to confirm the right to uninstall the encryption module.
►
To uninstall the encryption module via the command line when the prompt for the user name and password is enabled,
type the following string in the command line:
msiexec /x <installation package name> KLLOGIN=<User name>
KLPASSWD=***** to uninstall the encryption module in interactive mode.
msiexec /x <installation package name> KLLOGIN=<User name> KLPASSWD=*****
/qn to uninstall the encryption module in silent mode.
Installing and removing the application 61
Removing objects and data remaining after test operation of authentication agent
If the application detects objects and data remaining on the system hard drive after test operation of authentication agent during removal of the application or the encryption module, application removal is interrupted and becomes impossible until such objects and data are removed.
Objects and data can remain on the system hard drive after test operation of authentication agent only in exceptional cases. For example, this can happen if the computer has not been rebooted after a Kaspersky Security Center policy with encryption settings was applied, or the application fails to start after test operation of authentication agent.
You can remove objects and data remaining on the system hard drive after test operation of authentication agent in two ways:
Using the Kaspersky Security Center policy.
Using Restore Utility.
►
To remove objects and data remaining after test operation of authentication agent with the help of a Kaspersky Security Center policy:
1.
Apply a Kaspersky Security Center policy with the configured settings to decrypt (see section "Hard drive decryption" on page 296) all hard drives on the computer.2.
Start Kaspersky Endpoint Security.
►
To remove objects and data remaining after test operation of authentication agent with the help of Restore Utility:
1.
Start Restore Utility by running the fdert.exe file created using Kaspersky Endpoint Security on the computer with the connected system hard drive on which objects and data from test operation of authentication agent remain (see section "Creating the executable file of Restore Utility" on page 318).2.
In the Select device drop-down list in the window of Restore Utility, select the system hard drive with the objects and data to be removed.Installing and removing the application 62
3.
Click the Scan button.4.
Click the Delete AA objects and data button.This starts the process of removing objects and data remaining after test operation of authentication agent
After removing objects and data remaining after test operation of authentication agent, you may additionally need to remove information about application incompatibility with authentication agent.
►
To remove information about application incompatibility with authentication agent,
type the avp pbatestreset command in the command line.The encryption module must be installed for the avp pbatestreset command to be executed.
Application interface
This section describes the primary elements of the application interface.
In this section:
Application icon in the taskbar notification area ... 63 Application icon context menu ... 64 Main application window ... 65 Application settings window ... 67
Application icon in the taskbar notification area
Immediately after installation of Kaspersky Endpoint Security, the application icon appears in the Microsoft Windows taskbar notification area.
The icon serves the following purposes:
It indicates application activity.
It acts as a shortcut to the context menu and main window of the application.
Indication of application activity
The application icon serves as an indicator of application activity:
The icon signifies that all protection components of the application are enabled.
The icon signifies that important events that require your attention have occurred in the operation of Kaspersky Endpoint Security. For example, File Anti-Virus is disabled or the application databases are out of date.
The icon signifies that critical events have occurred in the operation of Kaspersky Endpoint Security. For example, a failure in the operation of a component, or corruption of the application databases.
Application interface 64
Application icon context menu
The context menu of the application icon contains the following items:
Kaspersky Endpoint Security 10 for Windows. Opens the Protection and Control tab in the main application window. The Protection and Control tab lets you adjust the operation of application components and tasks, and view the statistics of processed files and
detected threats.
Settings. Opens the Settings tab in the main application window. The Settings tab lets you change the default application settings.
Pause protection and control / Resume protection and control. Temporarily
pauses / resumes the operation of protection and control components. This context menu item does not affect the update task and scan tasks, being only available when the Kaspersky Security Center policy is disabled.
Disable policy / Enable policy. Disables / enables the Kaspersky Security Center policy.
This context menu item is available when Kaspersky Endpoint Security operates under a policy, and a password for disabling the Kaspersky Security Center policy has been set.
About. This item opens an information window with application details.
Exit. This item quits Kaspersky Endpoint Security. Clicking this context menu item causes the application to be unloaded from the computer RAM.
Figure 1. Application icon context menu
You can open the context menu of the application icon by resting the pointer on the application icon in the taskbar notification area of Microsoft Windows and right-clicking.
Application interface 65
Main application window
The main window of Kaspersky Endpoint Security contains interface elements that provide access to the main functions of the application.
The main window is divided into three parts (see the following image):
Located in the upper part of the window are interface elements that let you view the following information:
Application details
Statistics of the KSN reputation service
List of unprocessed files
List of detected vulnerabilities
List of quarantined files
Backup storage of copies of infected files that the application has deleted
Reports on events that have occurred during operation of the application in general or its separate components, or during the performance of tasks
The Protection and Control tab allows you to adjust the operation of application
components and tasks. The Protection and Control tab is displayed when you open the main application window.
Application interface 66
The Settings tab allows you to edit the default application settings.
Figure 2. Main application window
You can use the following links:
Help. Clicking this link takes you to the help system of Kaspersky Endpoint Security.
Support. Clicking this link opens the Support window, which contains information on the operating system, the current version of Kaspersky Endpoint Security, and links to Kaspersky Lab information resources.
License. Clicking this link opens the Licensing window with the details of the current license.
Status of access to files and devices. Clicking this link opens the Status of access to files and devices window, which contains information about active requests for access to files.
Application interface 67
You can open the main window of Kaspersky Endpoint Security in one of the following ways:
Rest the mouse pointer over the application icon in the taskbar notification area of Microsoft Windows and click.
Select Kaspersky Endpoint Security 10 for Windows from the application icon context menu (see section "Application icon context menu" on page 64).
Application settings window
The Kaspersky Endpoint Security settings window lets you configure overall application settings, individual components, reports and storages, scan tasks, update tasks, vulnerability scan tasks, and interaction with Kaspersky Security Network.
The application settings window consists of two parts (see the following figure):
The left part of the window contains application components, tasks, and other configurable items.
The right part of the window contains controls that you can use to configure the item that is selected in the left part of the window.
Figure 3. Application settings window
Application interface 68
As in the main window, you can use the following links:
Help. Clicking this link takes you to the help system of Kaspersky Endpoint Security.
Support. Clicking this link opens the Support window, which contains information on the operating system, the current version of Kaspersky Endpoint Security, and links to Kaspersky Lab information resources.
License. Clicking this link opens the Licensing window with the details of the current license.
Status of access to files and devices. Clicking this link opens the Status of access to files and devices window, which contains information about active requests for access to files.
You can open the application settings window in one of the following ways:
Select the Settings tab in the main application window (see section "Main application window" on page 65).
Select Settings from the application icon context menu (see section "Application icon context menu" on page 64).
Application licensing
This section provides information about general concepts related to the application licensing.
In this section:
About the End User License Agreement ... 69 About the license ... 70 About subscription... 71 About activation code ... 72 About the key ... 73 About the key file ... 74 About data provision ... 74 About application activation methods ... 75 Licensing ... 76
About the End User License Agreement
The End User License Agreement is a binding agreement between you and AO Kaspersky Lab, stipulating the terms on which you may use the application.
We recommend carefully reading the terms of the End User License Agreement before using the application.
You can view the terms of the End User License Agreement in the following ways:
When installing Kaspersky Endpoint Security in interactive mode (see section "About ways to install the application" on page 33).
By reading the license.txt file. This document is included in the application distribution kit (see section "Distribution kit" on page 24).
Application licensing 70
By confirming that you agree with the End User License Agreement when installing the application, you signify your acceptance of the terms of the End User License Agreement. If you do not accept the terms of the End User License Agreement, you must abort the installation.
About the license
A license is a time-limited right to use the application, granted under the End User License Agreement.
A valid license entitles you to the following kinds of services:
Use of the application in accordance with the terms of the End User License Agreement
Technical Support
The scope of services and application usage term depend on the type of license under which the application was activated.
The following license types are provided:
Trial – a free license intended for trying out the application.
A trial license usually has a short term. When the trial license expires, all Kaspersky
Endpoint Security features become disabled. To continue using the application, you need to purchase a commercial license.
Commercial – a paid license that is provided when you purchase Kaspersky Endpoint Security.
Application functionality that is available under the commercial license depends on the type of commercial license. The type of commercial license is specified in the license certificate:
Core / Kaspersky Workspace Security. Licenses of these types are designed for protecting workstations. They are not designed for protecting file servers and mobile devices. They do not permit using control components other than Application Privilege Control.
Standard / Kaspersky Business Space Security / Kaspersky Enterprise Space Security.
Licenses of these types are designed for protecting file servers, workstations and mobile devices. They allow using control components on workstations and mobile devices.
Advanced / Total / Kaspersky Total Space Security. Licenses of these types are designed for protecting file servers, workstations, and mobile devices, and support the use of control components on workstations and mobile devices, as well as data encryption functionality on workstations.
Application licensing 71
When the commercial license expires, the application continues to work in limited
functionality mode. You can use protection and control components and scan the computer for viruses using databases that were installed before license expiration. The application also encrypts files that had been modified and encrypted before license expiration, but does not encrypt new files. The Kaspersky Security Network service is unavailable.
If a key for an expired license has been deleted, application functionality is unavailable.
A deleted key cannot be added again.
Kaspersky Endpoint Security functionality restrictions can be removed by renewing the commercial license or purchasing a new license.
We recommend renewing the license before its expiration to ensure that your computer stays fully protected against all threats.
About subscription
Subscription for Kaspersky Endpoint Security is a purchase order for the application with specific parameters (subscription expiry date, number of devices protected). You can order subscription for Kaspersky Endpoint Security from your service provider (such as your ISP). Subscription can be renewed manually or automatically, or you may cancel your subscription. You can manage your subscription on the website of the service provider (see section "Visiting the website of the service provider" on page 82).
Subscription can be limited (for one year, for example) or unlimited (without an expiry date). To keep Kaspersky Endpoint Security working after expiry of the limited subscription term, you have to renew your subscription. Unlimited subscription is renewed automatically if the vendor's services have been prepaid on time.
In the case of limited subscription, upon its expiry you may be offered a grace period for renewing subscription, during which time the application will retain its functionality. The service provider
decides whether or not to grant a grace period and, if so, determines the duration of the grace period.
To use Kaspersky Endpoint Security under subscription, you have to apply the activation code received from the service provider. After the activation code is applied, the active key is installed. The active key defines the license for using the application under subscription. An additional key can be installed only using an activation code and cannot be installed using a key file or under subscription.
Application licensing 72
Application functionality available under subscription can correspond to application functionality for the following types of commercial licenses: Standard, Kaspersky Business Space Security,
Kaspersky Enterprise Space Security. Licenses of these types are designed for protecting file servers, workstations, and mobile devices, and support the use of control components on workstations and mobile devices.
The possible subscription management options may vary with each service provider. The service provider may not offer a grace period for renewing subscription, during which time the application will retain its functionality.
Activation codes purchased under subscription may not be used to activate previous versions of Kaspersky Endpoint Security.
About activation code
An activation code is a unique alphanumeric sequence of twenty Latin letters and numerals that you receive when purchasing a commercial license for Kaspersky Endpoint Security.
To activate the application using the activation code, Internet access is required to connect to Kaspersky Lab's activation servers.
When the application is activated using an activation code, the active key is installed. An additional key can be installed only using an activation code and cannot be installed using a key file or under subscription.
If the activation code has been lost after activation of the application, you can restore the activation code. You may need the activation code to register a Kaspersky CompanyAccount, for example.
To restore your activation code, send a request to Kaspersky Lab Technical Support (see section
"Contacting Technical Support" on page 447).
Application licensing 73
About the key
A key is a unique alphanumeric sequence. A key makes it possible to use the application on the terms indicated in the License Certificate (type of license, license validity period, license
restrictions).
A license certificate is not provided for a key installed under subscription.
A key can be added to the application using an activation code or a key file.
You can add, edit, or delete keys. The key can be blocked by Kaspersky Lab if the End User License Agreement is violated. If the key has been black-listed, you have to add a different key to continue using the application.
Keys can be active or additional.
An active key is a key that is currently used by the application. A trial or commercial license key can be added as the active key. The application cannot have more than one active key.
An active key is a key that is currently used by the application. A trial or commercial license key can be added as the active key. The application cannot have more than one active key.