Replicating Materials

Use

The delta download for the ECC customer hierarchy is active.

All data changed in the ECC system is delta downloaded to CRM. The customer hierarchy is built as a hierarchy tree of the category 01 for pricing with the description ECC-CRM.

Consequences:

• You can display, but not maintain this tree in CRM.

• You can no longer create trees with the category 01.

This way it is ensured that pricing based on the customer hierarchy and the BP group hierarchy will have the same result in both the ECC system as well as in CRM.

Procedure

1. Access the activity using the following navigation options: Transaction code SPRO

SAP CRM IMG menu CRM  Master Data  Business Partner  Business Partner Group Hierarchy  Data Exchange of R/3 Customer Hierarchies with the CRM System  Activate Delta Load

2. Set flag in field Delta download active. 3. Save your entries.

3.1.4

Replicating Materials

Please regard Note 432339 if any errors occur with the replication.

Use

The following activities are needed to replicate the product settings to the CRM system:

• Checking Material

• Defining Number Ranges for Materials

• Selecting Materials for Replication

• Replicating Materials

• Monitoring Replication Status

.3.1.4.1 Checking Material (SAP ECC)

Use

In this step you check whether the material master that you want to sell in your CRM system is in the corresponding sales area in the ECC system.

Procedure

Access the activity using one of the following navigation options: Transaction code MM03

SAP ECC menu Logistics  Materials Management  Material Master  Material  Display  Display Current

.3.1.4.2 Defining Item Category Groups

Use

The item categories of the ECC back end have to be created in the same way in the CRM system.

.3.1.4.2.1 Checking Item Category Groups (SAP ECC)

Procedure

1. Access the activity using the following navigation options: Transaction code SPRO

SAP ECC IMG menu Sales and Distribution  Sales  Sales Documents  Sales Document Item  Define Item Category Groups

2. Copy the relevant item categories that you want to use in the CRM system.

.3.1.4.2.2 Copying Item Category Groups (SAP CRM)

Procedure

1. Access the activity using the following navigation options: Transaction code SPRO

SAP CRM IMG menu CRM  Transactions  Basic Settings  Define Item Category Group

2. On the Item Category Group screen choose New entries. 3. Paste the relevant item category groups of the ECC back end. 4. Save your entries.

There are item category groups in the CRM system initially. When copying already existing item category groups from the ECC system you get an error message during saving in the CRM system. In this case you have to choose Skip. If you copy item category groups from the ECC system that are not in the

customer name space you will receive a warning message. Confirm this message with Enter if this item category is really required in the CRM system.

.3.1.4.3 Selecting Materials for Replication (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options: Transaction code R3AC1

SAP CRM menu Architecture and Technology  Middleware  Data Exchange  Object Management  Business Objects 2. Ensure that you are in change mode. Choose Display <->Change (Ctrl+F1). 3. Set the filter for the business object MATERIAL by clicking on the filter symbol. 4. In the field Source Site Name choose OLTP.

5. Specify the material numbers for replication, for example by selecting table MARA and field MATNR.

6. Save your settings.

7. Choose the button Filter Synchr. (see Note 513550).

If you specify filter criteria and enter values into numeric fields to narrow the range of objects to be downloaded, make sure you add leading zeros to the value until the full length of the ECC database table field is reached.

Material number MARA.MATNR requires 18 digits (000000000010000040). The material number must have the same format like in the ECC system, check database entries with transaction code SE17.

.3.1.4.4 Replicating Materials (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options: Transaction code R3AS

SAP CRM menu Architecture and Technology  Middleware  Data Exchange  Initial Load  Start

2. In the Load Object field, enter MATERIAL.

3. In the Source Site field enter OLTP and in the Destination Site field enter CRM. 4. To run the replication, choose Execute (F8).

.3.1.4.5 Monitoring Replication Status (SAP CRM)

Procedure

1. Access the activity using one of the following navigation options: Transaction code R3AM1

SAP CRM menu Architecture and Technology  Middleware  Data Exchange  Initial Load  Monitor Objects

2. In the Object Name field, enter the downloaded object to get the download status of this object. You can also make no entry to get the status of all downloaded objects.

Result

The replication is complete if all objects have the status Done.

In case of problems during replication, call transaction SMWP (Middleware Portal) and search for error states in the area Runtime Information.

For a detailed error handling see section Tips and Tricks for the Replication Process at the end of this guide.

.3.1.4.6 Checking Materials (SAP CRM)

Prerequisites

In the Product Maintenance of the CRM system, ensure that the product has entries for Sales and Distribution.

Procedure

1. Access the activity using one of the following navigation options: Transaction code COMMPR01

SAP CRM menu Master Data  Products  Maintain Products 2. Enter the id/description of one of your replicated products.

3. Check the fields on the General, Material and Sales and Distribution tab for completeness.

If an error message related to marketing attributes occurs when starting transaction COMMPR01 run the report COM_SETTYPE_ATTRIBUTE_40 for attribute conversion as mentioned in the error message.

3.1.5

Replicating Conditions