Before you can start a transfer, you need to request the transfer authorisation code for the domain name.
Request a transfer authorisation code
To request a transfer authorisation code:
• Click on 'Transfers' in the left menu.
• Click on 'Request code'.
Or:
• Click on 'Domain names'.
• Click on 'Availability'.
• Enter the domain name you want to transfer.
• Click 'Check availability'.
• If the domain name is transferable, you will have a 'Request code' button below the result.
Required fields are marked with an asterisk (*).
Enter the domain name for which you wish to get an authorisation code. You can also enter a URL to guide your customer to the appropriate page on your website. This URL will be included in the e-mail with the transfer authorisation code sent to the registrant.
You need to sign the transaction with your passphrase. After submitting, you will see the result page indicating an authorisation code has been sent.
Possible error messages are:
• domain [$domain] has invalid status (serverTransferProhibited) [HITPOINT]
• domain [$domain] has invalid status [HITPOINT]
• URL should start with 'http://' or 'https://'
• URL is too long (max 500 characters)
• 4 e-mails were already sent to this registrant for this authorisation code.
NEW
When you've received a transfer authorisation code from your customer, it's possible to transfer the domain name.
Transfer a domain name
In order to start a transfer:
• click on 'Transfers' in the left menu.
• You will see the new transfer screen immediately.
Required fields are marked with an asterisk (*).
You will have to enter all information for this domain name, like you would for a new registration. The system does not take over information from the old registrar. It is however possible to take over the registrant information in case of a change of registrar only. Please refer to the 'new domain' transaction for information about the corresponding fields.
As Transfer type you should pick the right action according to the status of the domain name (registered or quarantine).
When you are only doing a change of registrar, you can check the box 'Re-use existing registrant'. The registration system will create a a copy of the registrant object currently linked to the domain name.
However, if you already have a contact object for your client, you should use that contact object.
Don't make the system create new contacts if they are not necessary!
Your client should provide you with an authorisation code. A transfer can't be done without one!
Then you have to enter your passphrase and submit the transaction. When the transaction has been executed successfully, the transfer of the domain name to your account is done immediately. The corresponding transaction cost is deducted from your account. Note that the transaction will fail if you have insufficient funds!
In case you checked 'Re-use existing registrant', the automatically created contact alias is shown in the next screen. Exactly the same registrant exists in the account of the 'old' registrar, although the content of this registrant is identical, the alias is not shared between registrars and a new alias is created.
A 'Transfer from Quarantine' can be initiated in the same way. For more detailed information about transfers we would like to refer to the general part of these Registration Guidelines.
SEARCH
Here you get an overview of all transfers linked to your portfolio
Search for a transfer
To search for transfers:
• Click on 'Transfers' in the left menu.
• Click on 'Search'.
You will have to specify the period and the direction of the transactions.
This info is available for transactions from July 2001 on and is grouped per month.
Result of the search
The result has 4 columns:
• The domain name.
• The date the transfer was executed.
• The type of transfer: for more information about transfer types, see the general part of these Registration Guidelines.
• Whether the transfer was incoming (to your portfolio) or outgoing (away from your portfolio). In case of a change of registrant within your own portfolio, this will say 'Stays with registrar'.
Some column titles are links, it is possible to sort the search results by clicking on the column title.
The result of your search can be exported to an Excel or csv file.
FINANCE
In this section, you can view your invoices, see your provisions and check your quota.
OVERVIEW
This view will give you a detailed look at the invoices that have been issued as well as all payments that have been received. There is no equivalent for this transaction in the EPP interface. This information is available from September 2001 onwards.
Finance overview
• Click on 'Finance' in the left menu.
• You will see the 'Overview' screen immediately.
Choose the year you want to look at from the drop down box. You can also choose to see payments or invoices or both types. After clicking 'Search, you will get a list of all transactions matching the search criteria.
Result of the finance overview
The result list displayed has 5 columns and there is a distinction between payments and invoices:
The payments:
• The date when the payment has been entered into the DNS Belgium system.
• Type contains 'PAYMENT' or 'ONLINE PAYMENT' to identify this entry as a payment.
• The amount of the payment in Euro.
• The details of a payment: By clicking on 'view' you can see extra info on the payment:
• In case of an online payment, you see the reference here.
• In case of a manual payment, you see the information provided by DNS Belgium staff.
• The last column is not relevant for payments.
The invoices:
• The date on which the invoice was issued (E.g. 30/11/2009 is the invoice for all new names, renewals, transfer etc. of November 2009).
• Type contains the type of invoice. Possibilities are: MONTHLY INVOICE , PREPAY INVOICE, SERVICE INVOICE, CREDIT NOTE , etc.
• The total amount of the invoice (including vat !).
• The details of the invoice with the identification number of the invoice.
• The last column gives the possibility to download the invoice in a format preferred by you: pdf, xml, smime or zip file.
The result of your search can be exported to an Excel or csv file.
To view the details of an invoice, click on the link in the 'Details' column.
The next screen will show you all the information you need about the invoice:
• The date of the invoice.
• The identification number of the invoice.
• The payment info you can use to transfer the money to DNS Belgium's account.
• An overview of the paying transactions you've done in this month. By clicking on the transaction name, you will see the list of domain names concerned. Invoices may show 5 labels:
• New names: all new registrations in that specific month.
• Renewals: the number of names renewed in that month.
• Reactivations: domain names that have been reactivated after a deletion.
• Transfers: the number of names transferred from another registrar to yourself.
Before 8 July 2002, these registrations were considered new registrations and were incorporated in the 'new names' item on the invoice.
• Transfers from quarantine: the number of names transferred from another registrar to yourself while the domain name was already in quarantine when the transfer was initiated.
• Below the overview, you can download the original invoice in different formats.
Note that the only official invoice is the one that is signed with the DNS Belgium certificate. It contains the full detailed information and a global overview. The official invoice displays 2 addresses: the address of the billing contact to whom the invoice is sent, and your official address according to your contract with DNS Belgium.