Bookstores
Students can order books from MBS Direct online through the UMUC Virtual Bookstore. In conjunction with MBS Direct, UMUC offers convenient online and mail-order shipping for required textbooks and software for courses in classroom and distance education formats. MBS guarantees availability of new and used inventory, shopping discounts if books are ordered online, no sales tax, and an easy return and buyback program. Orders are shipped via UPS, Monday through Friday, within 24 hours of receipt. Overnight and two-day delivery is available
University Book Center/Barnes & Noble in College Park also carries materials for UMUC classes held on the College Park campus. Walk-in customers should inquire at the customer serv- ice desk. Most major credit cards and some employer-provided assistance documents are accepted. Students should call 800- 343-6621 for additional information and store hours.
Career Services
Career Services provides resources and services to assist UMUC students and alumni worldwide with their career and job search needs. For additional information, students should call 800-888- UMUC, ext. 2-2720, or visit www.umuc.edu/careerservices.
CArEEr dEVELOPMENT ANd PLANNING
Career Services professionals are available to provide personalized attention to help students clarify their skills, interests, and work- related values; make career/life-related decisions; research career options; plan for further study; and search for employment.
JOB-SEArCH SErVICES
Services designed to assist the employment needs of UMUC students and alumni include job fairs; employability skills workshops, such as résumé writing and interview preparation; job-search tutorials; and CareerQuest, UMUC’s online job and internship database, which enables students to search job list- ings and post résumés for prospective employers.
rESOurCE LIBrArY
Career Services offers a variety of print and online materials that can be useful in the career planning and job search pro- cess. Resources include occupational information, employer and graduate school directories, job hunting guides, and career resource literature.
Services are available on a walk-in basis, by appointment, or online via e-mail. For more information, students should call 240-684-2720 or e-mail queries to [email protected].
Computer Labs and Services
Computer labs are available at many UMUC sites (including Dorsey Station, Largo, Shady Grove, and Waldorf). These labs
SErVICES ANd rESOurCES
Lab assistants are available during scheduled hours to help users with resident software programs but cannot provide tutoring. Students may also access host computers at UMUC via the Internet using Telnet. Two host systems are accessible: Nova and Polaris. Students must have an account for the particular system they wish to use. For most students taking courses in computing, accounts are set up automatically as part of the coursework and are valid for the duration of the class.
Technical support for MyUMUC, the learning management system, and other learning applications is available 24 hours a day, seven days a week, through Help@UMUC online at umuc. edu/help or by phone at 888-360-UMUC (8682).
The UMUC Library
The UMUC Library (www.umuc.edu/library) serves to educate students, faculty, and staff in the use of library and information services, emphasizing the critical importance of information literacy knowledge and skills for success in today’s information- rich world. The office also develops and manages extensive online research resources and user-centered services for UMUC students, faculty, and staff worldwide.
LIBrArY rESOurCES
The UMUC Library provides access to a rich collection of research materials on a wide variety of topics (business, social science, science, arts and humanities, computer and information systems). Students can access an extensive array of subscrip- tion research databases containing tens of thousands of full- text articles, as well as thousands of electronic books, through the UMUC Library home page at www.umuc.edu/library or through the learning management system. UMUC Library OneSearch allows users to search for scholarly articles, books, and other research resources via a single search engine in most of the databases to which the UMUC Library subscribes, either directly or as additional resources. The UMUC Library has also created subject-specific resource guides to serve as a starting point for research. Each guide includes subject-relevant research databases, books, Web sites, and (where applicable) other Web 2.0 technologies.
LIBrArY SErVICES
Currently enrolled students in the continental United States have borrowing privileges at the 16 University System of Mary- land and affiliated institutions libraries. The library collections can be searched and books can be requested through the online
library catalog, available via the library home page. All UMUC students may use the DocumentExpress service to request that journal articles or book chapters not available online in full text be sent to them electronically.
LIBrArY INSTruCTION ANd rESEArCH ASSISTANCE
To help students gain the in-depth research skills needed to locate, evaluate, and use the rich research resources available to them, the UMUC Library offers library instruction both in person and via the learning management system. This instruc- tion serves to complement and reinforce the skills and informa- tion gained through UCSP 615 Orientation to Graduate Studies at UMUC. Faculty members may contact the UMUC Library to request an on-site or online library instruction session. In addition, students can obtain individualized research assistance by contacting the UMUC Library or by visiting the Peck Virtual Library Classroom (VLIB 101) within the learning manage- ment system, which serves as an additional free resource to help students improve their research skills.
Reference and research assistance is available 24 hours a day, seven days a week, through the office’s Web page under “Ask a Librarian.” For a complete list of library services, students should visit www.umuc.edu/library or call the UMUC Library at 240- 684-2020 or 800-888-UMUC, ext. 2-2020, during regularly scheduled office hours.